Roman Leykin
Google
The tap beers were excellent, I truly enjoyed Kwak from the traditional glass. Fries as a starters were Ok, a bit expensive though.
Service was good also, but I set 2 of 5 with a feeling of sincere disappointment, because we were mislead regarding the service charges and ended up paying twice for service.
We got the receipt and the bank card terminal where we should select tip % before the payment. We selected 10% on the terminal, and after reading the slip we understood that the 13% tip was already included. We did not expect that we will be asked for the tip selection on the terminal, when it is already included in the slip, and no one from the stuff let us know about it.
This is not transparent at all, and it is not fair to double charge for the same service. Moreover, I see same problem was highlighted in another review 4 days back, where the owner promised to improve here. Well, the improvement is not there yet.