Steff D.
Yelp
I'm conflicted about MDI Ice Cream:
1) They - HARD STOP - do not allow samples. This is a weird stance to take when all their competitors (within a block; within a mile) do. And those places usually offer unlimited samples too. I've seen so many people walk out of MDI Ice Cream without purchasing anything specifically because of this.
2) The staff isn't always the friendliest. The last time I came, two of them were complaining loudly (as in: you could hear it from the street) about how terrible management was. When we weren't acknowledged, and the queue behind us began to build, we just said our order out loud hoping they might realize there were customers (though the place is so small, it would be impossible not to know). They, continuing to complain at each other, served us... but never once looked at us while doing so.
3) It feels - and visually looks - run down; nothing a deep clean and new coat of paint couldn't help with, y'know?
On the opposite hand:
1) Their artisanal ice cream is really good, really creative, and really generous in portions. For my vegan friends, yes, there's options here! Sorbets (of course), but usually at least one exceptional oat option too. I recently had the strawberry and rhubarb crumble, and WOW. I wish I had bought a pint of it instead of just a scoop! PRO TIP (if you live/are staying locally and have a freezer): buy. the. pint.
2) All of their flavors have allergens clearly listed, and that's always appreciated!