Mountain Creek Resort

I stayed there on 8/10/25 and rented the 2 bedroom, 2 bath room. There is no 1:1 communication, everything has to go through the guest portal. The room had no waters, I went down and received free water bottles. I asked for the ice, I was told it was on the 4th floor, go to get ice and the machine is broken. I looked for other ice makers and couldn't find it, had to go to the bar and get ice from the bartender. The central air only works in the kitchen and living room area. Once you close the bedroom doors, there is no air at all. The coffee machine did not work, I was really looking forward to my early morning coffee and the ceiling fan in the bathroom did not work either. The pool was nice and when I went to use the ground bathroom, the bathroom was not clean and someone had used the bathroom and did not flush and it was disgusting. Also the outside of the place looks run down and there was a dead mouse outside the door of the store that seemed to be there for a while, but no one cleaned it up. I can expect all of this at a cheap hotel, but not here for the price I paid. You are on your own once you get here, there is no help whatsoever, believe me, no one replied to my guest portal text. Would I stay here again, NO.

Worst water park experience I’ve ever had and it’s not close. Came here a month ago and it was great. But this time around, they let about 2,000 people into the park at one time. Lockers ran out by 30 minutes after opening and the other lockers in the lodge were broken. Thankfully the workers came up with a solution for bag check, but only after my group went and found an attendant who could fix the lockers. All rides, even short rides, were 45 minutes at minimum to an hour long or longer maximum. I heard many people had to wait 2+ hours for food. There’s barely even space to stand in the park without being ran over and people cutting lines constantly without supervision. And the worst part is that this will continue to happen because management likely doesn’t care. Put a hard cap on the number of people who can order tickets each day and give refunds to those who order after that, or offer to shift to another day of the season at the least. MANAGEMENT SHOULD BE ASHAMED!

My husband and I have been coming to Mountain Creek for decades, as kids and now as adults. We have brought our nieces, nephews, our own kids and their friends every summer for years! The staff is wonderful to guests and very helpful, food is delicious, drinks strong, the slides and pools consistently fun and well maintained. When Island in The Sun by Weezer comes on the speakers, it makes me so happy! We love it and hopefully one day our kids will bring their loved ones here too!

MTB trails were amazing! Food was awesome and the staff was helpful all around. I crashed while I was mountain biking and their response was quick to pick me up and the staff did a great job cleaning me up. I would definitely recommend checking this place out.

I recently went zip lining and had an incredible time thanks to our guides, Sage and Gabe! From the moment we arrived, their enthusiasm and professionalism put me at ease. They were super knowledgeable about the course and safety procedures, which made me feel secure while soaring through the treetops. Sage was friendly and engaging, sharing interesting facts about the surroundings and making sure everyone felt comfortable. Gabe, on the other hand, had a great sense of humor that kept the energy high and made the experience even more enjoyable. They both worked seamlessly together, guiding us through each zip line with skill and care. If you’re considering zip lining, I highly recommend requesting Sage and Gabe as your guides! They truly made the adventure unforgettable. Thank you both for such a fantastic day! 🌲✨ Mountain creek📍

Beautiful park.. I have been skiing here my whole life. I thought I would have the same experience at the Water park. This park was so jam packed with people. I maybe went on 5 attractions after being there for 7 hours. If this park was properly populated, I would’ve had a lot more fun. I wouldn’t recommend coming back unless it was during the weekday.

I took my mom ziplining for the 1st time today for her 76th birthday. It was an amazing experience. All of the staff were amazing. They were kind and patient with my mom. They were also engaging and fun y. Despite not being able to finish the course due to rain the staff acted quickly and efficiently to get us off the mountain safely. And the resort was kind enough to give a full credit to return for the full experience. I could not be impressed with your staff and facility. Thank you for a fun day ☺️

I did the zip lining today and the zip tour staff Cooper and Sage were great! We did multiple zip lines and they are very friendly and made sure everyone was safe and having a good time !