Mountain Gorilla View Lodge

Amazing service at every turn! I truly don’t understand why this lodge isn’t rated higher—our experience was nothing short of amazing! From the moment we arrived, the staff went above and beyond to make our stay unforgettable. Every single detail was thoughtfully handled. After a long, 10-hour day of gorilla trekking, we were welcomed back with a foot massage—an act of kindness that honestly says everything about the level of care here. Each evening, staff came to build a fire in our room to make it cozy, which felt incredibly special. Everyone we interacted with was warm, attentive, responsive, and genuinely wonderful. You could feel how much pride they take in creating a meaningful experience for guests. The food was good, with a different buffet each night, plenty of variety, and surprisingly good wine way up in the mountains. Dining was made even more memorable by the setting—this lodge sits in the most stunning location. We were lucky enough to have a room with a breathtaking view of the volcano, and the outdoor dining area offers equally spectacular scenery. Waking up to those views alone is worth the stay. The location is also ideal—so close to Volcanoes National Park, making early golden monkey and gorilla trekking days seamless. This was truly one of the best lodge experiences I’ve had. If you’re coming to Rwanda for gorilla trekking, I cannot recommend Mountain Gorilla View Lodge highly enough. An unforgettable stay in every sense!

I stayed here 11 years and decided to return here again as a base for our gorilla trek (which was amazing). A nice place to stay as the staff are incredible here. So kind, attentive and helpful. Special mention goes to Theo the manager who always made sure we were comfortable and happy. Alex at breakfast and also the chef who makes the morning omelettes also get special mention. In fact, every staff member was fantastic. The afternoon local dance show at 5pm was so wonderful too. |It would be great if the owner of the lodge invested to make the rooms more modernized (there is no door to the bathroom!) as well as the food which was mediocre. They have alot of space behind the hotel to do some fun things. There was really nothing to do at night (no entertainment) which was a bit disappointing. Nothing has changed in 11 years at the lodge and they need to keep up with the newer lodges in the area. Overall, I give it a thumbs as a nice 4 star place to stay!

Stayed three nights and had a great time. The service is exceptional. Friendly staff and very helpful. Had a health scare and the front desk staff member could not have been more helpful. All meals were excellent and enjoyed the food. Very comfortable beds and overall a great experience when visiting the gorillas and monkeys.

We stayed here for 3 nights while we visited the gorillas. This place is fairly close to the meeting and start point for gorilla treks so was quite convenient. The road up to the lodge is terrible however and we regretted being so far away from the main road. The Lodge is close to the cultural village and the Dian Fossey Museum. The staff were super friendly and accommodating and the food was very good , plentiful and varied, if a little basic. Wine prices are shocking. The room was spacious but the decor was very tired and long overdue for a refresh. The bed was comfortable, the sheets clean and the room warm with an oil -filled radiator and very welcome hot water bottles placed in the bed each evening. Overall, a pleasant stay.

What an amazing place to stay in Volcanoes National Park! What’s not to like about a big spacious bedroom, large bathroom, a warm fire lit for the evening and a hot water bottle in your bed!! WOW! |Very clean and tidy, staff were amazing very friendly and just wanting to make sure your stay is special. Cannot thank you enough for a GREAT stay. Referred by Rwanda Treasure Tours who also were fantastic! THANK YOU from Canada!🇨🇦

We greatly enjoyed our time at Mountain Gorilla View Lodge. The cabins are very private, spacious and comfortable, and we appreciated the fire that was lit in our hearth each evening. The entire staff were wonderfully attentive and helpful - a special shout-out to our housekeeper Angel (we loved the extra touches like fresh flowers on the bed each day, and wrapping our PJs around the hot water bottle!), and Gilbert in the dining room, who was especially helpful. There are many comfortable places to relax around the lodge, including the cosy bar with fire. The boot-cleaning service after trekking is excellent - our boots came back spotlessly clean.

We only stayed for a night, but this was a gorgeous lodge in a beautiful setting, right near the Dian Fossey Interpretation Centre and Museum, and very close to the national park. Our room was large and luxurious with its own sitting area, and the staff came and lit a fire in the fireplace when it got cold at night, and even brought hot water bottles. We didn't actually do the gorilla trek here (we did ours on the Ugandan side), but for those who do, they rent gaiters and other necessities here. We did end up doing the hike to the Karisoke Research Centre and Dian Fossey's gravesite, which is a fairly challenging uphill climb on rocky uneven ground if you plan to take it on. Lodge food was just okay, buffet style, adequate. The "entertainment for guests" (i.e. a made-for-tourists music and dance performance) was a bit awkward, as these things tend to be; bring plenty of cash to tip the performers, as it is expected. But overall, we loved our brief stay here.

This hotel's main business is in groups, so if you come as just a couple, you are marginalized to a certain extent. The dinning room is mainly filled with tables of 8 to 12 for (noisy( groups. The food is all buffet - and tends to be cold food and cold plates, and items are not replaced if they run out. Having said that the kitchen and restaurant staff all tried to solve the problems. But in the end we tended to avoid the food and stick to fruit||The public rooms are tired and in need of redecoration. Best advice is to discover bar where they have an excellent fire. But again you may not get a seat if a group has bagged the entire area.||We had a bad first night, in a cold room at the far end of the estate. After they moved us the next day to a closer room , things looked up. It was 250 meter walk and the nights can pour with rain, and no umbrellas in the rooms||They do put hot water bottles in your bed at night - put if you are in one of the far rooms you will not get one.||They light a fire in your room, which is both very welcome and very necessary. The wood is rationed a bit, but I understand why||And finally the one real gem is the shoe cleaning that they do when you come back from a trek. My wife's white trainers, which did not look anything other than dark drown after our trek, were returned pristine white and dry within 45 minutes of returning to the hotel - I have no idea on how they did it, but it was fantastic service||The staff were very good and genuinely welcoming.