Trip.com Member
Google
Not a good service for accor hotel. I used to stay in Accor hotels. Room view is blocked w other building wall, asked lady reception to changed high level as i requested from the 1st place. Instead, a guy agent said all room has the same view for twin bed. & ask me if i can pay 25aud to upgrade, after i refused he bargained for 15aud to upgrade w king bed, which actually same price online twin/king bed. I refused. Unlike accor standard quality hotel, more like 2star hotel you can just bargain to got an upgrade. Not even trying to solve the problem with lower level & look different from my booking image. No amenities after the guy housekeeping cleaned the room 1st day, even towel not even rolled like you come to a new clean room, instead just put piled up & messy folded. Not sure if its still the same towel or not. 2nd day The lady housekeeping do her job well. Not even want to recommend or stay here anymore. Very dissapointed, i can find a better hotel nearby.