RBarker44
Google
We stayed for two nights in a suite that accommodated seven. The resort itself was fantastic, but the staff are why we would return. A special shout out to Orly, Fang, Rainy, Pla, and Mick. Amazing humans who went out of their way to make our stay special.||The property itself was lovely — spacious, clean, and beautifully maintained. We especially liked how quiet it was during the low season, which made it feel very relaxing. The kids also loved the motorised toys available to use, which was a fun touch. We’ll aim to return at a similar time of year. We were also glad we knew about the Grab app, which made it very easy to book taxis — and at a lower cost than through the hotel.||One observation – the staff seem to work very long hours. This was never reflected in their service, which was consistently outstanding from morning through to night. It simply stood out to me as a guest.||In Thailand there is a lot of advertising encouraging visitors to choose ethical elephant experiences, which we think is wonderful. It also made us reflect on how important it is, as travellers, to consider the wellbeing of the people who make our stays so memorable. I want to emphasise that this isn’t a criticism of this resort – the staff here were absolutely incredible – just that for our family, one of the biggest drawcards in choosing where to return is the confidence that staff are well supported behind the scenes.