Kathryn L.
Yelp
The original plan was to stay here Christmas Eve & Christmas, then head to another hotel. The service here across all fronts was pretty darn phenomenal, that I ended up extending my stay. Due to an emergency my stay got extended even longer.
The Moxy hotel is everything urban, boutique, chic, entertaining, funkadelic & welcoming. The Registration Desk is located at the wraparound Bar with a neon sign that reads "Check In Here."
James (Jamieson) who's guest relations skillset is top notch all over the place, got me checked in & we connected instantly as his welcoming spirit & vibe mirrored mine. He even checked on me periodically during my stay. His contagious personality absolutely brightens up the lobby.
What a cool perk that all guests receive complimentary chips to be exchanged for a complimentary (specific) alcohol beverage - wine, IPA & or mix drink. Note: these chips are only redeemable at this location.
The lobby is a replica of a game & music room with a faux fireplace, various lounge areas (a private one by the entrance) with leather sofas/chair/sectionals & communal tables. For the gamers, there's tabletop Chess & Checkers games, massive boardgames, pool & air hockey tables. Snap yourself in the Selfie Booth or listen to your favorite wax on the old school record player that comes with headphones. Complimentary Wi-Fi throughout the property with an open-space Business Center offering two Mac Desktops & a printer.
The self-service area is 24/7 offering drinks including alcoholic beverages, snacks & healthy candy. The bar offers freshly made Flatbreads & other light nosh. Bar closes at 10P during the week & 11P on the weekends. The Moxy is adjacent to their sister property the AC Hotel, which has a full-service restaurant & hosts the European style Breakfast buffet. The High Note Rooftop is positioned between Moxy & AC providing a casual yet upscale space. The menu offers simple Handhelds, Starters, Snacks & creative named hand-crafted cocktails like the Last Unicorn. Hours are a little unusual: Tuesday - Thursday 4P-10P, Friday 4P-11P, Saturday 11A-11P & closed on Sunday & Mondays.
When I wasn't floating around the lobby that literally turns into a social lounge, I enjoyed relaxing in my room as the well-designed layout is right up my alley. The décor gives off an industrial/loft vibe with pure efficiency throughout. The headboards are made out of leather which replicates a seat cushion affixed to the wall with rustic mounting bolts. The peg rails on the wall replaces the closet & the portable steamer replaces the iron & ironing board. The walk-in rain shower is amongst the smart design bathroom of vanity mirrors, dual lighting, hairdryer & upscale toiletries.
Extra kudos to Team Housekeeping, as they did an excellent job in resetting the rooms & changing out the linen daily.
I'm already a loyal Marriott member. Yet Zawadi - the amazing Supervisor who leads a great team in Jamie, Luca, Orlando & Jeremy (others) made me feel like family, a Moxy Maven & an overall guest that felt like part of the crew. I shared my high compliments with Savannah, the Food & Beverage Manager on how everyone & I mean everyone worked very well together & in sync. Regardless of shifts, many guests complimented the service they received.
Team Moxy, thank you again for everything & then some. You made Christmas 2019 absolutely brighter & accommodating, especially with my emergency.
Happy New Year & I will you see often in 2020!