Moxy Duesseldorf South

I rarely leave negative reviews, but this hotel truly deserves an honest one. Unfortunately, it was one of the worst places I’ve ever stayed. First and foremost, the staff—though I believe the real problem lies in poor management rather than with them personally—seemed completely unmotivated and overwhelmed. There were only two or three people trying to handle a large number of guests, including breakfast service, which was, to put it mildly, very poor. Dinner and other meals weren’t any better; I’d strongly recommend avoiding them altogether. I had major issues with my room access. My key card stopped working twice during the stay, and after the second time, when I understandably raised my voice out of frustration (after a 12+ hour workday), one of the employees—let’s just say a bit of a “snowflake”—threatened to call the police simply because I asked them to fix the issue. Completely unnecessary and unprofessional. The root cause, I believe, was a mix-up with room allocations. Several colleagues and I were staying there on a business trip, and when we tried to cancel one unused room, they refused. My guess is that they re-rented that room, which led to confusion and these technical problems. To make things worse, because of their mistake, my room wasn’t cleaned once during a six-night stay. The price-to-quality ratio is absolutely terrible, and overall, this place feels like an excuse for a hotel rather than a real one. In short: save yourself the trouble and avoid this hotel at all costs

stayed here to attend a team workshop nearby, we got taxi's in and out of the city centre so not sure how long it takes using public transport, but there are metro stops nearby. hotel is modern, clean, with a nice reception area including a pool table!! didnt eat here, apart from breakfast, which was nice, check out the fresh honey and how it is collected!! all in all, very nice, and would defo stay here again....

Loves the place. The rooms are compact and clean. The location is very good and you get a silent atmosphere. Breakfast is too good with varieties. Nice reception area with games to spend time.

Overall very good. Price wise a very good option with the tram a two minute the walk from the entrance with regular departures to central Dusseldorf. After checking in and making my way to the lifts I returned to reception to ask for some water. At this point I was then offered the complimentary drink. Not too happy as the drink was never offered at checkin and only happened due to me returning seconds later and asking for a drink.

I was careless enough to forget my bomber jacket when I checked out of the room on October 7, 2025. No one from the hotel reported during the day that the maid had found a guest's item (mine). In the evening I noticed that the jacket was missing, but it was late and I was already in another city. The next morning I contacted the hotel with a request to return the clothes, and in response I heard that no one had found anything. Really? I emphasize that the item was forgotten in the room.

If they aim to be one of the best hotels in Düsseldorf, they are definitely succeeding. The room is very comfortable, parking is convenient (€17), and they offer a welcome drink and an excellent breakfast. The hotel is about 30 minutes from the city center by tram, with the tram stop just a 3-minute walk away. Highly recommended for families.

The hotel was in a residental area and super quiet which was great. There are a few food spots and grocery stores within walking distance so if you need to stock up on snacks, you have a lot of options. The room was clean and well stocked though there's no fridge which was a little annoying and no phone to speak to reception - and since housekeeping is every 3 days for sustainability, you'd need to go downstairs to reception if you run out of any toiletries or need assistance. The staff were really friendly and the general vibe of the hotel is aesthetic (especially the lounge area and the elevator) so for the price, it's a great spot.

My boyfriend and I had such a fantastic stay at Moxy Düsseldorf south from 9-10 of August. The vibe of the hotel is super fun and stylish, but what really made our visit memorable was the amazing service from “MARVIN”one of the staff . He was welcoming, friendly, and a amazing person Marvin’s positive energy and genuine care turned a great stay into an unforgettable one. Thanks for making our trip so much better – we’ll definitely be coming back!