Moxy Frankfurt East

What happened to the friendly welcome at the Moxy ? My previous experience was nice. So I wanted to show the kids how a happy hotel works. I must have picked a day after some disaster in the building. Or am I getting to old and is this arrogant way of communicating the new style ? The checkout wasn’t much better. I believe the text on the bathroom wall says “:): you choose”. Here they clearly made a choice, unfortunately it will not be mine again. Please hire people who enjoy their work, this isn’t it.

I had issues with check-in, the person who was at the check-in counter was not very cooperative. Other than that, it was the same as any other Moxy branded hotels. Rooms were good and spacious but there were no closet space other than few hangers. The bathroom amenities were not filled up by housekeeping on the 4th day or so when the Body wash ran out. The lobby space was really big and good to hangout when we are a part of a group. Breakfast spread was okay but for the price you cannot complain much. There are lots of good restaurants nearby. And there is a really big supermarket within a walking distance. For this price there aren't much options out there in Frankfurt.

Fantastic stay!! The receptionist helped me to retrieve an item I left in a taxi, which I greatly appreciated. Lovely room that was comfortable and clean.

Booked late, 195 euro per night for a large corner room which was not worth the price as all I was got was a large empty space. Besides the double bed and a sofa bed, there was no other furniture. No comfy chair, no desk to do some work on, not even a closet or a few shelves to unpack some clothes. The bathroom was large but the shower was squeezed into a corner so you kept hitting your arms against the wall and the soap dispensers. Why do that if you have the space? Very poor layout and furnishment. This hotel might be okay for one or two nights but if you stay any longer: go somewhere else.

I enjoyed my two-night business trip stay at the Moxy. I especially appreciated the peaceful atmosphere of the lobby in the early mornings. A highlight was the warm welcome from the receptionist, Simon. He proactively offered me hot water and helpful recommendations for popular attractions in Frankfurt, making me feel right at home. The room was perfectly adequate for my needs during this short trip. It was clean, bright, and offered sufficient space. The hotel's proximity to the station and a nearby grocery store was also very convenient. The hotel's public areas had the classic Moxy vibe, with games, music, a bar, and a lively atmosphere during the day and evening.

Nice and staff but room lacked a normal trashcan 😅 Location is ok but you'l have to use some transport or walk for a while to reach some of the "sightseeing spots" Otherwise no complaints or anything else. Was a good stay :) 👍

Overall rating of 4 stars, dropping one as I think it needs to be more usable for people staying on business. There are only a couple of hangers on hooks for your clothes and the iron and ironing board are in a dedicated room down the hall which is not convenient at all. Room was clean and modern otherwise. Not sure I'd stay again on business.

A nice location and bar, but the carpet feels unhygienic and I had a window with a clear part where people from the outside could have looked inside. The breakfast is also on the cost effective side of things unfortunately, so overall not my favourite place to be

Very minimalist hotel located 20 mins away from downtown city center, with easy access via tram outside. There are two grocery stores and a liquor store 10 mins away by foot. The room is comfortable enough but there are very few amenities provided - wire hangers, two plastic cups, no kettle. Weird red handprints everywhere as decor that feels more like a horror movie. I didn't mind the location but would likely choose another hotel in the future.

1) no phone in the room to contact the front desk. 2) wall light in the bedroom kept flashing ALL NIGHT. Highly annoying. This was the worst. 3) took three different tries to get a room key that could operate the elevator. Even then, one of our ywo keys didn't work.

I love this place ! Kristen is so helpful. Being a tourist and having debate with your friends on a start point is ruff. Kristen helped us on fun place to check out , how to use the trains and buses. Thank you Kristen , this review is so late I'm sorry but I promised myself I would write it. The hotel is clean and also there are a lot of fun activities to do in the lobby

This place is awesome. Great pricing, location and service. Walking distance from Romer and Grosse Bockenheimer Strasse. Or rent a byke. Shout out to my boi Bogy from Romania. Super cool dude and crazy legit with his service and suggestions. My visit was that much more memorable because of his level of service. Would definitely recommend this property and would stay again.

Needed to check out a day early and they want to charge me another night! As a platinum member with Marriott I was not expecting this.