Moxy Frankfurt East

We're here for the next two weeks. But we already love this place. The design is beautiful and the lighting in the room offers a few nice options, so we made it cozy. There's also air conditioning and the shower is incredibly clean. The staff is awesome. I forgot my bag while checking in and they stored it safely away. Not to mention that the place offers amazing services like a gym and a beautiful eating area. You can easily reach the place from the Main station with the S-Bahn number 11 and it leaves you right in front of the hotel. The WiFi works well and beds are super comfortable. You can also rent a parking spot. The gym is free to use, there's plenty of seats and the whole lobby is beautifully decorated and offers books and boardgames. They even have a free candy station. Plus points for the free water in the lobby area. I strongly recommend this place, even for long term stays.

The Moxy Hotel in Frankfurt is a nice, clean property that offers good value for money. The rooms are modern but quite basic. Comfortable enough for a short stay, though they lack a few essentials such as a fridge, kettle, and in room safe something we personally expect in any Marriot property. Interestingly, the room has two large TVs but none of those basics, which feels a bit odd. Housekeeping is only done once every three days, which may not suit everyone. The hotel has a youthful, lively vibe and is family friendly, making it a good choice for guests traveling with kids. It’s conveniently located near public transport, providing easy access to Frankfurt’s city center at any time of day or night. Breakfast is decent but rather expensive at about €21, especially considering nearby cafés offer more affordable alternatives. Overall, it’s a good budget option for travelers looking for a clean, well located stay with a modern and relaxed atmosphere.

Location from airport is poor. A 2.5hr bus transfer. Location from market is not ideal but manageable. Hotel is very much set up like a hostel. Clean and tidy. Staff are non attentive. Food that is avaialable is poor and incredibly expensive. Checked in at a later time so ordered a bloomer,it came as a £6 costa style toastie and charged e14.00 and had to send it back 3 times to be re heated. Staff wernt at all bothered. No apologies. They don't bring food or drinks to your tables they expect you to do all the serving,then expect a tip. NO CUSTOMER SERVICE AT ALL. Hotel as a hostel style drop off in no prominent location.!

The structure is designed with a very modern format and the furnishings are designer. The room is very minimalist, too much so, I'd say, even for those traveling for a weekend or a few days. There's no space to hang clothes, just three hangers hanging from a doorknob at the entrance. Carpeting everywhere, which is a real problem for allergy sufferers, especially in the morning, considering the room only has one window for ventilation. The bathroom is small, modern, and minimalist. The shower is large but windowless, with no fan at all, resulting in post-shower humidity. Overall, the room does its job, but a few adjustments to ensure a certain level of service and customer care would be appreciated. The staff at reception, which also covers the bar area, breakfast area, aperitif area, and practically everything else, struggle to express themselves in English and it becomes extremely difficult to make themselves understood. During our five-day stay, breakfast was handled differently every morning by the staff, probably based on my perception of them, which was completely nonsensical. If you decline the full breakfast package for €23 per person per day, you'll be snubbed. You can help yourself to a coffee from the machine. Sometimes the staff will make it for you, sometimes you'll find the breakfast area cordoned off, and sometimes they'll ask for your room number. In short, the service is at the whim of the moment, unprofessional, and there's no standard of quality or consistent service. The only noteworthy member of the staff at this establishment is the guy with glasses at the reception/bar. He's kind, helpful, attentive, and always smiling. We ordered gin and tonics, and the blonde girl at the bar asked the other girl at the cashier for directions; she didn't know how to do it. There's little organization. I wouldn't go back there, sorry

Great budget hotel.Room bit small but clean and convenient location. It is just 200 meter to tramlines. There's a supermarket nearby which makes it so easy. The hotel breakfast is also affordable and offer quite good options. There's also small gyn for the workouts

Had a fantastic stay at Moxy East Frankfurt! The service was excellent and the staff were super friendly and helpful throughout. The hotel itself is stylish, modern, and very comfortable. A great bonus was the parking—arrived Friday 8pm and was able to leave the car until Monday morning for only €3, which is amazing value in Frankfurt. Overall, a perfect combination of convenience, comfort, and great service. Highly recommend!

Located at the quieter end of Frankfurt, however easily accessible to city area and to the airport. Room is spacious and clean. Do remember to request housekeeping if required if you're staying less than 3 nights. Only down side is the housekeeper entering the room in the morning even you did not request for cleaning!

After having a great experience at a Moxy in Berlin, we decided to give this one a shot. Our experience was mediocre. Starting with the thing that I disliked the most was that in an attempt to be “fun” the staff literally sprayed me with a water gun… twice. I brushed it off in the moment to not give a reaction but I did not enjoy it. We asked for additional pillows and towels four or five times before we finally got the pillows. I gave up on the towels. The Moxy in Berlin had free coffee 24 hours, this one did not. And the rooms we fine, but we had some weird noise going in our room fairly often. Finally, they didn’t check my ID when I checked in, which was odd. I don’t know their policy but this was a strange experience. Location was nice. Near a tram to easily get us to and from the train station. I like the Moxy brand, but if I were to come back to Frankfurt, I would try another hotel.

Very minimalist hotel located 20 mins away from downtown city center, with easy access via tram outside. There are two grocery stores and a liquor store 10 mins away by foot. The room is comfortable enough but there are very few amenities provided - wire hangers, two plastic cups, no kettle. Weird red handprints everywhere as decor that feels more like a horror movie. I didn't mind the location but would likely choose another hotel in the future.

1) no phone in the room to contact the front desk. 2) wall light in the bedroom kept flashing ALL NIGHT. Highly annoying. This was the worst. 3) took three different tries to get a room key that could operate the elevator. Even then, one of our ywo keys didn't work.

I love this place ! Kristen is so helpful. Being a tourist and having debate with your friends on a start point is ruff. Kristen helped us on fun place to check out , how to use the trains and buses. Thank you Kristen , this review is so late I'm sorry but I promised myself I would write it. The hotel is clean and also there are a lot of fun activities to do in the lobby

This place is awesome. Great pricing, location and service. Walking distance from Romer and Grosse Bockenheimer Strasse. Or rent a byke. Shout out to my boi Bogy from Romania. Super cool dude and crazy legit with his service and suggestions. My visit was that much more memorable because of his level of service. Would definitely recommend this property and would stay again.

Needed to check out a day early and they want to charge me another night! As a platinum member with Marriott I was not expecting this.