Chris P.
Yelp
TLDR; Water pressure is good, but that's pretty much the only good thing. Rude and aggressive bartender just flat out ruined our night and the stay. We'll definitely be submitting this incident/feedback to Marriott.
First off, the room; the room had this weird bleach/cleaning agent smell to it when we came in. 6 hours after we came in, opened the window and had AC on as full as we could, and the smell is still there. And they just seem to have the AC on an extreme power saver mode or something because even though we set the AC to 65 (because of the next point), the temperature refuses to go below 68. We like to sleep a bit cool, and it's laughable that thermostat itself reads 67~68 and AC doesn't run, even while having the temps set to 65.
The water pressure is great though. It's better than even some Westin hotels we've been to.
Now, for the main reason why all the stars are gone:
My wife and I went down to grab a drink to bring up to the room. I was carrying our dog, as we had just taken him out to relieve himself before turning in for the night. When my wife approached the bar to ask about the menu, while I stood a good distance away while holding our dog in my arms. When my wife started asking, a bartender freaked out all of a sudden and immediately and loudly stated in a hostile manner that there cannot be a dog at the bar. It was communicated in such an abrupt and aggressive manner that we have never experienced before that we were taken aback. There were no signs around as to how close to the bar we could have our dog or what areas are considered food/drinks vs living area. It was not like we were trying to sit at the bar area to have a drink while having our dog, we were merely trying to see the menu and figure out how to order, WHILE I STOOD A GOOD DISTANCE AWAY.
As longtime dog owners and having traveled with our dog for years, we understand very well that there are health codes and regulations that prevent a dog from being near food area. But I was standing a good 5 feet away, and there were no indications that certain areas were food areas, as the common space of where (I can only still guess to be) food area and the living area blend in. In addition to the lack of clear delineations, the aggressive and hostile attitude that the bartender had was extremely disappointing.
We have been to many Moxy locations and Marriott brand hotels, as apparent in the membership status, and I am shocked to find a worker being allowed to communicate in such a manner. It is safe to say that we do not feel welcome and feel that this particular location does NOT exhibit the welcoming and friendly attitude we've encountered in all other employees at all other Moxy and Mariott locations. Next time we are in Halifax, or any location with Moxy that we haven't been to, it's safe to say that we'll be staying at other Mariott locations, or even Homewood Suites across the street.
That being said, the drinks were good though. Low ball is really great.