P56YYcatherinew
Google
I have to say this is becoming my home-from-home.||The staff here are great and that makes a massive difference when you are frequently away from home. They are a smart multilingual bunch, which I love, and they are problem-solvers. There are naturally some less-experienced team members but they have others who seem to help out if they are unsure. Shout-out to Rosa who sorted me out when I booked myself in to the hotel twice, two separate times, for the same night. Sorted when other hotels would have made a whole big thing out of it. ||Rooms are clean and comfortable and have everything you need and nothing you don’t. Coffee machine would be nice but I am not crying about it. Same with fridge facility but understand that would increase the price-point.||Disagree with the person who says it’s like a youth hostel; I think the common areas are well thought-out and usefully furnished with work desks, plugs, Pool table, the bar, etc.||Still a Five star review but I still have some notes: Sad about the recent removal of the blue sofa; that was my favourite. Also, the bean bag chairs really need cleaning. ||The Pool table at Moxy Stratford really desperately needs re-clothing and the cue needs replacing because the mis-cues with that thing are not all ‘user error’ at all! You can see marks on the table where people have spilled stuff or put stuff on it, which is just really bad table etiquette but that’s a client thing rather than a hotel thing. ||Breakfast here is great and very chill which I love and although I was once awake from 04:30 from construction outside, I noticed the next time I visited that earplugs had been provided in the room. Smart. I like what they have done with it. The brand works.