Moxy London Stratford

A great hotel for a short stay. The room was small but perfectly adequate for one but lacked any storage to put things if there are two of you. Very soundproofed with quiet air conditioning, large TV and a comfortable bed. The small bathroom had a decent shower and decent quality amenities. The bar and lounge were tired and need a refresh but the food and drinks were good. Staff service was exceptional with great advice and nothing too much trouble. Decent WiFi and easy to log onto was a good bonus. The design clearly targets younger people who were the majority of clients during our stay. The location is excellent only a couple of minutes from Stratford mainline and tube station, the Westfield shopping Centre, bus station and Stratford shops. With easy access to central London, the O2, ABBA Voyage etc means it’s an excellent choice for a short stay without the excessive prices of central London hotels.

I booked a room with a balcony but would not recommend spending the extra for that at this hotel as there was no seating out there so was not worth the extra money. The rooms were small but well-equipped and the bed was comfortable. Check in was unique since you check in at the bar, but that was all part of the Moxy experience. The lifts are not connected so you have to press all three buttons and then all three lifts arrive... having said that the lifts have great theming inside (see photos). Overall it's a decent hotel in a good location so I'd recommend.

This was my second stay at the Moxy Stratford London. The hotel is located right next to Stratford station which makes it a great choice for getting about London and also from Heathrow on the Elizabeth Line.||Check in experience was really good and I was provided a welcome gift which contained crisps, water, shortbread and tea. I was also provided a ‘naughty’ welcome drink which was a nice touch.||The hotel was busy with some tours and presentations happening whilst I was there, the hotel had the usual Moxy trendy vibe. ||I had food in the hotel which was reasonably priced. The menu had burgers and pizzas so it was quite basic. ||The rooms don’t have safety deposit boxes but there are lockers on the ground floor.||The hotel is located on a busy road so if you’re a light sleeper like me you might be best to pack your ear plugs. ||Overall a good stay and I’ll definitely book this hotel again.

We booked the Moxy mainly for its location near to the ABBA Experience, and for its price - it is very good value for London. ||We stayed two nights and had two rooms - check in was quick and easy, once we said we didn't mind if the two rooms weren't close together. Online check in worked as it should, as I got a very early notification that our room was ready. ||The 'spin a wheel' for perks - including breakfast is a nice quirky bonus - especially as I got breakfast vouchers for one day. ||We are probably a bit too old to fit into the target demographic for the Moxy, but our son and and his girlfriend both appreciated it. The hotel is clean and comfortable. The staff are friendly and welcoming. Our room was on the small side, but we didn't spend much time in it, so it didn't matter. It was clean, well appointed and quiet, giving us two good night's sleep; which is all we ask for. ||I have no negatives to report at all about the hotel or the staff. For London I thought it represented excellent value, and would have no hesitation in returning. The £15 buffet breakfast was also very good - the staff worked hard keeping all of the items replenished, and clearing tables. ||All in all very good - would go back without hesitation.

Had a great stay here, pillows were so comfy! A little bit noisy with trains etc but the free ear plugs were a nice touch! Shower was lovely and the conditioner made my hair super soft. Breakfast was wonderful, highly recommend the banana cake!|If I get a reply from this hotel can you please tell me what pillows you use, I need them in my life!

Very convenient and walking distance location to a major transport hub of Stratford station and Westfield Stratford shopping mall. The room is good. However, there are a couple of glitches. The room lock has some operational problems. You need to tap the sensor after you enter the room. It created some inconvenience. The other is the middle lift stuck in one morning caused some delays to us. Overall, the staff are perfect, courteous and responsive to these small glitches.

Stayed at Moxy Stratford for a weekend. The location is perfect! Nearby the Westfield Mall and public transportation. The hotel has a nice bar and friendly staff. The rooms are clean and the bed is cosy! I went for a concert at the 02 and that was a few stops away with the metro. Would visit this hotel again!

⭐ 1 out of 5 stars Would not stay again – unprofessional, unclean, and completely lacked empathy I stayed at Moxy London Stratford from June 21-26 but the original dates was June 20-25 though my stay began under frustrating circumstances. My original flight was canceled at the last minute due to staffing issues (no pilots available out of New York). I called the hotel immediately to inform them and ask if my reservation could be shifted by a day so I wouldn’t lose time already paid for. Despite being a loyal Marriott customer, I was told to “contact the travel agent” — which was me — and then pushed off to Expedia (the booking platform I used). After calling Expedia, they contacted the hotel on my behalf, but both parties simply kept passing the blame back and forth. No one took responsibility or showed any flexibility, even though I did everything right and called well ahead of time. As a result, I was charged for a night I never stayed, even after doing my due diligence. This cost me an extra $300–400 just to extend my trip by one day to recover the lost time. But the worst part came later. During my stay, I had a personal accident and called housekeeping for fresh sheets. When I went to strip the bed myself to make it easier for them, I noticed a large, old, dark stain — clearly old blood — on the mattress cover beneath the sheets. It was disgusting and completely unacceptable. I immediately reported it, and while a housekeeping manager came up and said they would “investigate,” I never heard another word. No follow-up. No apology. No compensation. Not even Marriott points. To make matters worse, staff at the front desk consistently had an attitude, were not welcoming, and appeared to treat other guests (who didn’t look like me) more favorably. I sat back and observed the difference. It was disappointing and disheartening. I’ve stayed in Hilton properties around the world, and I’ve never been treated like this. They at least try to make things right when something goes wrong — here, Moxy Stratford did not care. Bottom line: • Zero accountability • No empathy or understanding • Unacceptable hygiene • Questionable customer service across the board I will never stay here again. And as a travel professional who books for others as well, I’ll be advising clients to steer clear of this location. Your customers deserve better. If your company will like for me to send you the videos .. I can do that as well

This is such a cool hotel. The staff are friendly and the hotel is in a great location from the train. It's a spot I come to time and time again

I have to write a review after my third night of waking up in soaked sheets. If I could give this hotel a zero that would be too much. I brought my family here to London from Hawaii and after a long flight and arduous train ride from Heathrow, we ended up getting turned around walking with bags a mile in the wrong direction through a construction zone to find the hotel when the correct directions could have easily been posted on their website (not hard people). Room does not have a phone to call the front desk, assuming to minimize complaints. You know its a bad sign when they give you complimentary ear plugs and yet act like you are getting the best thing ever. Yes, the hotel might as well sit on the train line. No closet or any room amenities. Just a bend and roll in bathroom. We ended up in the handicap room which meant the counter in the bathroom was lower and no distinct rise to hold in the water from the shower. It was a great reminder of what life at sea where space was maximized to do multiple things at once- sit on the can, brush your teeth and shave simultaneously. There is no mini fridge in the room so if you want to bring any food back, you should eat it right away. There is a poor excuse for a Foldgers serving machine that occupys what is only one of two tables where you can place items to feel some sort of organization. Lastly, all three nights- it was over 24 degrees C in our room, making it difficult to sleep. It was 5 degrees cooler in the hallway. We complained to the manager and the best he could do was bring us a fan and somd cold drinks. Do yourself a favor- either spend the money and go down the street to something nicer, go to the Holiday Inn Express or stay on the street- the guys sleeping at the train station were more comfortable than I was- but for the love of Jesus DO NOT pay over $300 (US) to stay in this litterbox like I did. "So what was the best part about the hotel?" Hmm.. hard to say.. it's a toss up between the flaccid substance they called scrambled eggs in their inept attenpt to appear hip at the breakfast buffet and the apathetic guy who had the customer service skills of a high school kid who hates everyone for no reason. Thanks Moxy- will never ever stay in yoir lame hotel line ever again, may even swittch my hotel loyalties to IHG after this experience.

I've stayed here at least half a dozen times and always have had a decent comfortable experience. The staff are always friendly, the main floor clean with a great hot and cold breakfast. The rooms are small but with a comfy queen bed and nice a/c and TV selection. I just wish they had a small fridge inside them but it would be a tight fit.

A great hotel conveniently located two minutes walking from Stratford subway station. It has everything you need for your stay in London; a great breakfast (it's not included), and a bar for the evening. The staff is very friendly, the rooms small but comfortable.

As a convenient spot just outside the city, Moxy does what it's good at: delivering a dance-mix-vibe stay without the frills but also without the extra £s. A few hundred meters from the Stratford Station, this hotel allows quick access to the places you want to go via train or tube, while still allowing for some nice neighborhood eateries and a mall nearby. The Moxy buffet is pretty elaborate, and seems like a decent deal for £15 daily compared to English breakfast prices nearby. The rooms are typical minimalist small spaces to spur you out and about, except for sleeping time. Staff here are nice and helpful, and you have some great work/relax space depending on time of day. I was here for a conference, and to trade a 25-min train ride for triple the hotel fees, it's worth it. Also the area seems pretty safe at night. I'll likely return when heading to this conference in future years.

Husband and I stayed here for a few days in 2019, for the last leg on our European vacay....It just so happens that the (then) Oakland Raiders & Chicago Bears had a game at the Tottenham Hotspur Stadium, the same week we were there so there were more Americans there than usual. EVERYONE there, no matter what country they resided from, was beyond cool with us! Free drinks everywhere! I barely had to pull out any money .... Brilliant! The hotel was sleek and hip... a couple of fireplaces, lots of couches/chairs and a nice bar to meet & chat it up with good people... basic amenities which was fine, but no mini fridge kind of sucked. Moxy is walking distance to a huge mall and transportation system... overall, was just giving "L-O Mate!" vibes all day ‍....lol. Will definitely be back on our next Euro trip, no doubt.

I stayed here on my last trip to London. Great value, good amenities and convenient location! There's also a restaurant/bar and work areas in the lobby.

Rooms didn't really cool down much. Wish the rooms had refrigerator and microwave. Beware the night bartender, she is one very unhappy person. Others that work there are pleasant, the location close to mall and underground.

Walking distance to the mall and tube stations. very convenient location. The room is small but decent. Their closet is basically a section of the wall with a couple hooks and a mirror next to it. Nice size TV and bed are decent and comfortable. I would stay here again.

Lovely hotel that is literally steps away from the tube. The staff is extremely helpful. It's a new hotel so everything works. They have all the amenities. They have a DJ come out on Friday evenings after 8pm for live music in the lobby. The lobby is an excellent place to socialize, read, play games and/or hang out. When you check in, the bar acts as the check in desk. Its brilliant! The only drawback is that you cant really control the heat or AC so you're stuck with whatever the hotel is running. The windows don't open much to cool the room. The area is a bit dicey but is fine in the day time - just be mindful of your surroundings in the evening.