Moxy Milan Malpensa Airport

I sent the follow message to the GM. No reply. I wanted to let you know I stayed at your hotel on Saturday night the 2nd. I used redemption and one of my upgrades which was a mistake. I was given a dirty accessible room that the carpets need to be cleaned. I laid towels out so I could walk around peacefully. The room temperature never dropped below 23 even though I had it set for lower. To make things worse the people above me in room woke me up twice. Once at night 11pm and then at 5:30am the next day. Very loud with what sounded like a heard of elephants. Check in was great, bar was nice, breakfast looked good but I just had cappuccinos. The issue was the room which as the GM you should be embarrassed. 3 star on service because no reply from GM. Otherwise front house staff was great. Being a Bonvoy Titanium member for multiple years I know good and bad hotels/rooms. Your Moxe did not hold up to the Marriott standards and after walking through the Sheraton lobby in Terminal 1 I should have stayed there. I made a complaint to the front desk and they told me to contact you via email. I’m not into complaining but I wasted points and upgrade staying at your establishment. If you don’t do anything then shame on me for not reading reviews and rushing to get a room to lay my head for a few hours before flying home on Sunday. I hope you take my complaint seriously. Like I said no reply. This hotel is right next to terminal 2. If you are flying out of 2 its great. If you are flying out of 1 like most then its a 15 minute bus ride that comes every 15 minutes. Easy to catch across the street. Just gotta plan for the extra time.

Great location right next to the airport, very useful for scales. My room was quite modern, well decorated and very cozy, shower was fantastic and the bed was comfortable, although they could do a better job when cleaning because there was visible dust. Staff was polite and helpful. Me personally I liked the overall vibe of the hall and terrace, and the food was not great but good enough. It's not really on the budget side given the lack of services the hotel has (no gym is a big one) but it's good enough and very convenient when you're spending the night at Milano before picking up your next flight the next day. I enjoyed my stay there and would definitely recommend.

It’s a great option if you have an overnight layover or early morning flight to catch. There is a free shuttle that goes to T1 directly across the street from the hotel. There is also an express train to go to downtown if you have enough time. Cost is considerably less than Sheraton; though Sheraton is definitely more convenient.||Staff here are helpful and friendly. Rooms are a bit small but that’s probably how it is in Europe. It’s clean and the bed comfortable. I will not hesitate to stay here again.

I stayed at Moxy Milan Malpensa Airport for one night before an early flight. Location: Perfect, right next to Terminal 2 with a shuttle to Terminal 1. Staff: Friendly and efficient at check-in. Room: Clean and ok, bed to soft for me. Amenities: Limited food options and no in-room fridge or kettle. A solid choice for a quick stopover, but consider dining elsewhere if you're looking for variety.

Located next to terminal 2, so you have to get the free shuttle that goes all day,in front of Sheraton Hotel. The place is nice and family rooms arw big for 4 persons, two rooms with no door. One minus is that the shower is with a curtain. Breakfast is above average, mainly sweet stuff but enough options. Kids dont pay (14 euro per adult). Gluten free options too. Big lobby with football table, lounge and all. You can hear the airplanes a bit.

Moxy Malpensa was a great spot for a quick stay near the airport. The rooms were clean, modern, and comfy. The vibe of the place is fun and casual, and the staff was friendly and helpful. Super convenient if you have an early flight or just need a place to crash for the night.

It is a good hotel just 3 min walk from Arrivals T2 in Malpensa airport. Same distance to train station Rooms were clean and breakfast was good enough.

My first stop in Italy, location great and easy to get from terminal 1 to terminal2 easy access to hotel. Lady at the front desk not so helpful and I thought that it is the service level I should expect from Italian which seems to be the same as the guy on the checkout next morning. After 7 days in Italy, I think that this hotel service could be better.

We spent our final night in Europe at this hotel. We booked it for a few reasons. 1) we could walk/take a bus to the terminal for free 2) reasonable price 3) enough beds for our family 4) familiar parent company 5) food available onsite. We had an easy time reaching the hotel, via bus, after departing the train at the airport. It was a short walk from the bus stop to the hotel. A few other families were also on the bus so there was a short wait at checkin. Checkin went smoothly. We dropped off our items in our room and headed back out to grab food and play foosball a bit before sleeping. The process to order food was quick. You order from a small menu, at the counter/cash register and then they bring it out to be picked up. The food wasn't anything to write home about but was good enough for not having to find food elsewhere. Our kids really enjoyed being able to place foosball. Our room was relatively close to the eating/playing area but we didn't hear a peep from out there. That was a big plus! Our room had a sitting/storage area when entering, separate seating area with a pull out couch, a main bedroom, and bathroom. The beds were comfortable. The only challenge with the room was the bathroom. The toilet was oddly pointing to the shower and didn't leave a lot of room for your legs. The shower easily overflowed and thus got more of the bathroom floor wet. We just used extra towels to dry up the floor. Leaving early in the morning was easy. The staff knew exactly what time the bus arrived at the stop to take us to the terminal. Quite a few of us filled the bus that morning. We would stay here again based on the ease of flying out from here, food available, space, and comfort.

I have always hated this airport, but I keep flying through it for some reason. The split between the Gate A and B is annoying. You have to stand there and wait for your gate to be announced letting you know which way to go. By that time you can't really enjoy any time to dine or shop. Also, I get that it's Milan and it's known for fashion and shopping but the 10-1 ratio of stores to food stores is ridiculous. Having to search for a meal in between flights is frustrating. Then the places that have food and not just pastries have no seating and leaves ppl standing around trying to balance food, drinks, and luggage. MXP needs to do better.

I wanted to like this hotel as it was very convenient (actually adjacent) to my terminal and had a cool vibe. The Moxy is a Marriott property, and targets a more Millennial crowd. There is no front desk, the large bar area in the lobby doubles as a front desk. The bar area and convenience foods are open 24/7, and the staff is very friendly and helpful. So we were off to a great start when we checked in. Unfortunately things went downhill fast when we entered our room. It felt like it was well over 80 degrees. So we turned on the AC - but that didn't work. Next we tried the fan setting, but that didn't work either. Lastly we tried the heat to see if the system was operating, and the heat did work, but we certainly didn't need it to be hotter! I called the front desk, and they said the AC was turned off for the season, and to open the window. It was a little cooler outside, but the window didn't open much, and we were directly next to the runway. So it was really noisy with the planes taking off (fun to watch but not to hear). The front desk politely provided us with a different room, which was marginally better, as it was adjacent to the traffic circle next to the terminal. Of course that meant constant traffic and buses, an incremental improvement over jets but still loud, noisy and noxious. We spent a warm and uncomfortable night at the Moxy, and would never stay here again. We would also be unlikely to stay at another Moxy. Moxy's rooms are spartan, providing just the basics needed. I have no issue with that in exchange for a quick walk to my plane in the morning. However, climate control is a must, and regardless of AC regulations, the Moxy needs an answer to providing basic guest comfort. Perhaps they can start with a working HVAC fan and add some extra portable fans for the rooms?! Regardless, I think Moxy's try to cut too many cost corners, and the result is inconsistency.

Tried one last gelato before I left Italy at the airport. Short wait time, fresh, tart, and sweet gelato! It melted quite fast because their gelato is a bit less cold, and has a bit more moisture on it, so enjoy it a little quicker than a normal gelato if you don't want to get it melting everywhere!

Just Beautiful , nice modern and clean !! very convenient right by the airport what a great nights stay !!

Had a great stay here. Staff was chill, room was quiet and clean. Hint: fresh squeezed orange juice is the bomb here!

A great find! Directly across the street from terminal 2 at Malpensa airport. We arrived from Milan by train in terminal 2 and easily followed the signs to terminal 2. No signs for the hotel itself but as we walked outside we simply looked to the left and there was our hotel! Very welcoming, trendy, modern and energetic vibe as we walked in. I instantly felt relaxed as we walked through the front door. All staff speak English and checkin was very efficient. It seems they cater to the western traveler more than any other place we visited in Europe this trip (we visited Spain, France, Italy and Malta this trip). Serve yourself wine, beer and snack area plus a selection of fresh cooked rigatoni and a vegetable mixture that looked delicious and homemade. Not sure whether the food was free but the wine was inexpensive and hit the spot (13 Euro for half bottle of Vapolacello and a Pepsi). You really don't need to leave the hotel if you arrive like us with a flight early the next day. But if you do decide to venture out for your last meal before leaving Italy, they have a complimentary shuttle to take you to 2 nearby Italian restaurants that are both rated 4 stars in yelp as if this writing. I will review the restaraunt separately. We reserved the family suite and it was quite clean and comfortable ... consists of 2 separate living areas (no door between), 2 queen beds, 1 bath and 2 TVs - 1 in each separate bed area. Surprisingly the windows are fairly soundproof from the planes taking off directly next door. The Wi-fi was free and excellent! Very fast! My 2 teenage boys didn't complain once which says quite a lot! They were very happy! If I ever need a hotel near this airport again I will be excited to stay at this hotel again as it was completely perfect in every way, from staff, room, location, food it was excellent!

A conveniently located three stare hotel right outside the MXP Milan-Malpensa Airport (Terminal 2). A complimentary airport shuttle bus took us from Terminal One to Terminal Two, and a quick street crossing later, we arrived at the Moxy. We booked two small rooms at this hotel for its convenience for our early flight to Paris the next morning via Terminal 2's EasyJet. Two small rooms were cheaper than one large room. After a long flight from NYC, we were happy to be checked in a few hours early prior to our check-in time. Each room is snug but comfy with enough amenities to get by. Everything was provided, from towels to shampoo and body wash, as is expected. The TV was on some Italian news channel. The bed was comfortable, especially after 24 hours without good sleep. Downstairs in the lobby, the receptionists were kind to teach us the area and show us how to get to different parts of Milan. There isn't much to eat in the area without using public transportation, so we were limited to Terminal and train station food options. There is food and coffee available in the lobby but most of it is self-serve microwaveable (or cold) food. Cost, convenience and quality is what makes this hotel a easy choice for a single night stay in Milan by the airport.

Very close and convenient to the airport. I've been to the Linate Moxy as well as this one. I must say... although this one has older rooms, the staff was much more experienced and nicer! They were so kind, offering us excellent customer service.

This is an interesting hotel. Initially, the odd space-age entrance, hashtags, and bizarre "hip" decor made me think that this hotel was trying way, way too hard to be trendy. However, the service and overall experience won me over. The hotel staff was wonderfully helpful. A of the staff speaks multiple languages, accommodating their large, international guest list. They have gas station style food for sale in the lobby, along with a cafe. However, if you want a restaurant experience, they'll call a shuttle to take you to the nearby La Quercia. I'll review the restaurant separately, but the shuttle was fast, free, and incredibly convenient. There are no restaurants within safe walking distance and we were relieved to learn that our last meal in Italy didn't have to consist of takeaway food. Rooms are very modern and comfortable. We couldn't get the smart tv to airplay from out tablet, but that might have been a problem with our device. There are at least a dozen lights in the room, all of which are controlled by different switches. Got a little confusing when we were trying to leave. Overall, the convenient location and good service at this hotel make me think that we'll probably be back at some point.

At the end of your trip or if your getting in on a late flight into Milan MXP Airport this is the place to stay Moxy by Marriott! Has some really cool decore in the small yet a place that serves AMAZING Americano coffee! Not your typical American style breakfast made to order, but European breakfast slimmed down in size as it's a quick stop before or after flights! Upgraded European bathroom and a nice comfortable bed. Room is a perfect size for a single or couple traveling... room is not large but it's the right size to sleep in! Standup Shower only, is modernized and shower is larger then most in Europe. Did I mention how amazing the coffee is??? Come for the coffee you won't regret it!

Compared to other Moxy hotels (even the one at Linate airport) this does not rate high on my list. No welcome drink was offered despite promised on their website. Parking is not free. Rooms although well appointed are extremely hot with no thermostat in room. Impossible to sleep. At checkout I complained about the temperature. They apologized and offered me breakfast which I didn't want. I asked for award points, but apparent that's something that only the manager can decide.... Long story short, if in Malpensa again will NOT chose this hotel.

I stayed at the Moxy on Thursday, the night before an early flight out of Malpensa airport in Milan. This hotel is 200 meters from the departure doors of Terminal 2 building. Unfortunately, the signage is non-existent. You cannot see where the hotel is if you look for any neon sign or any banners (nothing). I had to ask airport staff standing outside T2 where it is. To get to the hotel, I had to wheel my luggage along snowy and watery cement sidewalks. Not the easiest experience. The hotel lobby looks pretty cool. It is a cross between your living room at home, a bar, and a 7-Eleven store with shelves of food. Curious look (!) you may be thinking? The ground floor was staffed by 3 young ladies who were energetic, enthusiastic and good English-speakers. I was very relieved that I could get to my room quickly and unload the luggage since I had traveling since 7 am (by train & bus). The room itself is also modern with clean lines and loaded with technology enhancements. You can plug in your smartphone to an outlet and see the display on the flat screen television! But there is no phone. You cannot call the front desk if you have a problem; which I did because the TV was not working nor the WiFi. I found out later that the snowy conditions knocked out the Communications lines for both...gee that's bad. I went downstairs to find food and ended up with a tasty chicken coconut curry frozen food box (9.60 euros) which is microwaveable. Added to that a bag of cheese flavored corn chips (1.80 euros) and a cup of herbal tea (1.80 euros). The young lady was very helpful in instructing me how to heat it up. Once done, I picked up my tray and settled into a sofa seat. There are cool books and decorative items in the lobby. I feel as if I am in a staged house or somewhere where an Italian interior designer had been told to set the scene for a "hip" theme. According to the young lady (originally from Lecco-area), the hotel had just been open since September 2014 and was the first of it's kind under the Marriott hotel group. The place is managed by a Swiss organization and the food comes from all over Europe. I have to say that the staff are nice but they could use more training in American customer service. They are trying to do many things at one time and I could see that it was difficult for them to prioritize talking to an Italian couple who were ordering a beer at the bar, people walking into the hotel to check in, and a man who had a computer connection question. Is this too much to load onto young staff? I had to rush out the next morning to make my flight to Germany - no time for breakfast (aside from the fact that they were low on food from all the stranded Easyjet passengers staying extra nights). I found the next day that I had dropped a bracelet in the room and did not know where it went to until I checked my email the next day. The Moxy housekeeping staff found it in my room (great!) but now want to charge me 62 euros to send it using DHL back to me in San Francisco ;( The Hilton in London has much better customer service. When I lost the belt from my trench coat many years back, they found it and mailed it time without any fuss or cost to me. Still working on trying to retrieve the missing bracelet. Ambiance: 4 stars Staff: between 2 to 4 Stars depending on the situation Comfort in the room: 4 stars Food: 3 stars (okay and better than starving)

This hotel far exceeded my expectations. It is modern and comfortable, with many uncommon amenities. The lobby alone is very open with several spaces for games or lounging. They have couches and tables, board games and and a foosball table. The beds are comfortable, the entertainment center is modern (HDMI and USB ports available and an interactive 42" LG HDTV), and the bathroom is very nice. Our only disappointment was that there are no good food options nearby. They have some food in the refrigerated case in the lobby, but it's overpriced. The other options are walking back to the airport and eating in the terminal, or taking the 10€ shuttle to another hotel with a pizzeria/osteria.

This hotel is for the younger crowd who isn't spending a lot of time in their room. The lobby is like a coked out, hip, young trendy woman's apartment. Loud, fluorescent hot pink accents, with a pool table and tons of seating. I think the appeal here is to hangout in the lobby and make friends. The staff was helpful, friendly and welcoming. The bed was comfortable and the shower was large and hot.

I enjoyed! Very chic and sexy hotel. It has such a young feel and set the tone for Milan. All of the workers were extremely nice and helpful. In the middle of the night my charger broke and they charged it downstairs which saved my life! Lol Very affordable. & buses right outside of the hotel in terminal 2 will take you into the central city of Milan for $8

Upgrading to 3 because they sincerely apologized and corrected the issue. Not how this would have worked out had I not had been platinum elite. Management encourages unscrupulous charges including but not limited to double charging for my room. You would think they wouldn't try this move on a platinum elite Marriott member but they boldly will. And it's not easy to fix. I would avoid and find a place that cares. Not good for foreigners. Issues are tough to resolve from outside the country and they know it and take advantage of it. Can't believe Marriott let's management here pull this kind of thing.

This is our 2nd time staying here. We were here about 2 years ago. The place is ok. Staff is pretty nice and friendly. My biggest problem is the damn bathroom. The shower is almost on the level of the bathroom itself so after you finish showering its like a flood zone all over the bathroom. Whoever is the engineer of this hotel should never get another project. It doesn't take a rocket scientist to think that ... hmmp, maybe we should raise the shower a little higher so it wont get flooded in the bathroom. Bunch of dumb asses. I forgot to mention they got big ass mosquitoes in the front lobby.

This is a renovated and clean room literally next to the airport. It's great to sleep a night but nothing more, because there's nothing for an hour by train. The room is also tiny by USA standards. It's across the street from the airport terminal 2 and there's a free bus from terminal 1. It has soundproofing and I couldn't hear any planes.

This rocker hotel is AWESOME! The have a bar with 5€ drinks! Also its a laid back modern vibe. They have foosball and TVs everywhere it reminds me of Hotel ZaZa in America.

I'm not used to hotels like this. I'm not sure why Marriott has associated themselves with them. They seem like a Motel 6. I'm sure Europeans don't know what that is, but they are very cheap and quite uncomfortable places to stay in America. If you like Moxy, you'll like Motel 6. I found the decorations to be quite gauche and immature. The food or lack of it was disappointing. The shuttle service they said they offered was nonexistent. You walked across a couple of streets to get to their hotel and then used the airport shuttle to get to the other terminal. The employees were very polite. Our room had no phone. I'm not sure if this was common, but the employees were very polite to offer to bring us a phone. No, they would not bring us ice, but they would bring the phone. The ironing room was special. I'm not sure I want to look at a man in underwear while I iron, but that's just me. No, I won't be back.

The best hotel in the world Great place for trendy new people and fantastic staff!! Mateo is awesome bar tender and host. Top marks to the hotel and staff. Wish I had stayed here the entire trip to Milan. Grazie team.

Compared to other airports, MXP looks and feels dated, with long lines resulting from ineffective traffic flow and understaffing. Staff on hand offered limited and confusing directions to fellow travelers (I was fine, but saw many missing flights because of lack of queue prioritization and process).

I stayed at the Moxy so that I would not need to worry about getting to the airport on time in the morning. First off, the hotel is cool with a modern fun touch. The staff that I encountered were all super helpful and friendly. The gent checking me in even said, "feel free to jump on the bed when you get to your room" like the girl on the room key is pictured. My room was on the first floor ~ so it was super easy to get to. The downside is that it literally overlooks the DHL parking area. That's ok I suppose after all, it is an airport hotel. The upsides were the USB ports around the room. The fact that the room is vibrant and quirky with the smoking card and the artwork is a plus to the fact that there's no phone [there is an SOS button to push though] in the event you want to order room service or need something! On the food situation... The killer for this hotel is the fact that there is no restaurant. What they have reminds me of a hospital cafeteria. It's an absolute bummer if you're hungry and it's quite misleading in their "facility offers" section they've listed on Hotels.com. Setting aside my irritation to having no place to grab dinner within the hotel, I ordered from their "cool like" cafeteria. What a joke. You literally have to microwave your food. The selection is limited. Again, think cafeteria or a vending machine sandwich. Normally, I stay at the Sheraton in Terminal 1 which is quiet brilliant. However, this time I thought I'd try out the much less expensive hotel because it seemed interesting and modern. It is indeed. The best things about this hotel that I've encountered is the Rituals products and the free Wifi. Yet, even with that - the lack of a proper restaurant or room service will keep me from coming back. However, if that doesn't bother you - then I'd recommend this place. It's an excellent price, nice modern room, great bath products, free wifi and overall fun as long as you're not hungry in any way shape or form.

Wow, what an awesome hotel right across from terminal 2! We stayed here the night before an early morning flight out of terminal 1.The airport has a shuttle to terminal 1, don't waste your money on a taxi. The staff here were very friendly and accommodating from the second we arrived until our departure. The lobby is beautifully decorated and welcoming. There's several areas to relax - a bar with food, tables to work, a place to play games, watch tv, etc. Free WiFi throughout The hotel. The rooms were a bit small but still very nice. If you're there with a few people, you'd rather hang downstairs than in your room anyways so it's not a big deal. I almost wish we stayed longer just so we could hang out there more! Great stay and very reasonably priced.

Great hotel for an airport hotel. Small but clean rooms. Excellent guest services. You really couldn't hear the plane noise from the rooms, much to our surprise. Completely beyond my expectations. The only thing stopping me from giving the 5 star review was the lack of nearby parking. They did not have a lot and thus you had to pay to park in the airport long term lot. It wasn't a huge deal, but it's a bit of walk with the bags.

A great place for a lay-over at Malpensa Airport. Super helpful and friendly staff and clean rooms at a very reasonable price. The cafe/bar area was good to have since there's not much else around here. If you're not staying here before or after a flight, the location stinks, but it was perfect for our needs.

Found this airport hotel last minute when flying into Milan from JFK. Walking distance from MXP and very artsy/modern. The service was great and the room was very clean. One of the better hotels I've stayed at in Europe and I usually stick to Marriotts.

I disliked this hotel. There is a huge variety of hotel options at and around the Malpense airport in Milan. And I'm sorry I chose this one. I understand that the Moxy brand is a different concept. And I think it is a very cool concept! That's why I chose it. However it did not deliver in experience, or concept for that matter... The issue is service. As far as my stay is concerned, there was ZERO service. In my stay not only lack of service, but not even courtesy. I selected the hotel for it's avant guard appeal. Try reading their on line description... It's very off beat, sounds like fun ! and for that..very appealing to me. The edgy concept itself may be very cool, but functionally I was given no information upon checking in, and for that matter throughout the stay. How do things work? Where do I go for what? It was unexplained, to me.. I was put in the position of begging for any shred of information on how it works. Where do I go for food? How can I get a glass of wine? Where is the shuttle bus to the international departure terminal, which is a solid 10 min bus ride back into the international departure airport. There was no person at the bar... the whole evening...how DO I get a glass of wine? What about food? No idea. As another reviewer says... it's like a 7 Eleven. Get what you want from the wall display. Might be nice to know. If I knew that I cd have functioned. Litteraly I had to beg for each kernel of basic information. There is more, but this is enough for my review. No, I will never give this property a recommendation. I've read the reviews.... some travelers have had a pleasant stay including friendly staff. I wish I'd had helpful staff, that would have transformed my stay. Did not.

I want to come back to this hotel again! This is a cute, contemporary and fun hotel. It is new, clean and the staff is super helpful! It is affordable and the value is great!! I loved my room, the bed, the shower and bidet! I also loved where they keep the iron and iron board...in a separate room with a great poster of a guy with tattoos. Food wise, they no restaurant, however, you do have options of ready to made food available 24/7. It's literally right across Terminal 2. You don't need to take a taxi to get here. Don't make the mistake I made from Terminal 1 to Terminal 2, I took a cab for 20 euros??? I think I got ripped off. It's within the airport perimeter? Hello? Anyway, do stay here as you will be pleasantly surprised! And I from NYC!

Food Pretty interesting. They serve food that you would find sitting in a gas station but do not actually have a restaurant you can order from. They do have breakfast buffets though. Pool There is none. Technology No computers, they do have wifi though. Nice tv's in the rooms too with international channels (including English) if you do not speak the local tongue. Staff Very friendly. Just wrote this because I was expecting the traditional Mariott hotel experience seeing as they own Moxy but I was unfortunately let down because of the few disparities. Honestly, I think this place would be better suited to be a nightclub than a hotel with the vast number of couches and modern/trendy vibes the hotel's design gives off. Positives Close to the airport and very affordable in contrast to some of the other hotels around.

After a very long day of travel we got into the airport terminal 1 and tried calling for directions as to how to get to terminal 2 which is where the hotel is located. We tried calling several times with no response. After we spent nearly an hour, we finally figured out how to get there by asking random airport works. We get to the hotel to check in only to find they were there at the desk the entire time just not answering the phone. We asked the hotel staff when the kitchen was closing. They informed us that it would be closing at 10pm which was in 45 mins. We were so hungry we didn't even go to our rooms to drop our bags off and went straight to order food. We try to order food through the waiter and he told us the kitchen was gonna close early and the staff wasn't wanting to make any more food. We then go to get cold premade sandwiches and wait an additional 30 mins to pay for the sandwiches cause he ignored us as he was assisting other guests which were there after us. we finally check into our room and i take a shower. Half way through my shower I had to get out because the shower was clogged up and close to overflowing. There's no phone in the room so I had to walk downstairs with shampoo in my hair to request another room. We get to the next room and none of the outlets works. So good luck to anyone staying at this hotel. Expect bare minimum service and extreme inconvenience.

BEWARE, AVOID THIS HOTEL! There is NO shuttle to Terminal 2, only a public bus that stops over half a mile away. To reach Terminal 1 and the bus you have to use a sidewalk which has not been maintained in years. It is impossible to use wheeled suitcases. In front of the hotel there are multiple roads that cannot be crossed, so it is very hard to figure out how to get to the public bus. To make it even more stressing there are absolutely no signs that indicate where the public bus stop is. FYI it is a big white bus and ask an airport worker for info, you may be lucky enough to encounter one along the destroyed sidewalk. There are no taxis in front of the hotel, they are far away, across the uncrossable roads. Service is horrible, they do not even explain where to get to the public bus, the front desk guy just pointed to some invisible generic direction (there is a wall right in front of the desk). Public buses are every 30 minutes, and then 15 after 5:30 am.

For a place so conveniently located they screwed this up in every way but their ability to collect money. Teeny tiny rooms. No food worth eating Even getting the short way from Milan airport required carrying 4 weeks worth of luggage through a Cross Fire Hurricane of very, very impatient cabs and civilian drivers who were clearly lost. Marriott hit one out of the park for making money for no appreciable return value. Shame on them.

Quirky new hotel with contemporary rooms that provide all the basics. Fresh cooked food was available for purchase in the lobby, which was good and convenient due to rain and no good food options nearby without a car Very friendly staff and helpful to me as an American in Italy for the first time They had music in the lobby which was nice, until we realized the speakers were right under our room! We complained and they turned them off at night. Planes were taking off right outside our first room, but the Windows were very sound muffling We stated once on arrival to Milan and once before departure. Very convenient to the airport, with a shuttle to take us to the main international terminal Highly recommend Price was right too!

We checked in for a 1 night stay after a 9 night Italy/Greece cruise. The hotel is awesome, price was decent (online site said free breakfast but booked through Expedia so no breakfast, only wifi included), speedy checkin/checkout, clean room, night time sensor lighting is on point, fantastic tv (you can sync your smart phone to tv), big bathroom and a shower we did not want to get out of, across the street from the airport at terminal 2 (free bus to terminal 1), some of the food was great and most not so great, the soup was great but not the dinner, breakfast was great but wish it was included, no where else to eat in the area so we settled, two dinners was $40 and two breakfast buffet meals $20. The room had two pillows and in bathroom two towels and we preferred more (but it wasn't a huge deal). We would stay here again if ever in need.

Horrible stay. They claim to be hip, but it's really just them hiding their cheapness. "There's no phone in your room because we like talking face to face!" Okay... well, why isn't there a coffee pot, more than one pillow, a small closet, a non-broken shower, a tv with more than 12 channels, no parking in your own lot?? There's so much annoying small things that add up with this place. It starts with when we asked if we could check in early. We get it, it's not always possible. I called to ask if we could check in early since I was dealing with a cold. They said sure, for £25 additional. Okay. We'll walk around Milan for a bit then. When we get there at check-in time, there's zero parking. We ending up having to park at the airport for unreasonable hourly rates. Once the parking was sorted we wanted to get our bags up. They don't have a cart so you get to lug your bags from the airport parking lot to the hotel one by one. Feel free to pull up, but you risk losing the last airport spot as well. Then we get to our room. There's no coffee pot so my husband ends up going downstairs multiple times throughout the night just to get me a cup of tea. Trying to wash off the shit day we've now experienced, I pop in the shower to find that the head is totally broken. The head of the shower just keeps sliding down. Awesome. Time to just call it a night and curl up to the 12 or so stations that are mostly all news (although I could buy a hdmi cable in the lobby so I could stream like a cool kid). Pop into bed to my one flat pillow and my IKEA-esk sheets. Thanks for the beautiful stay, Moxy.

We were pleasantly surprised with our stay here! The staff was helpful and friendly. Our room was clean and comfortable. Breakfast was good, though not included in the room price. Best of all, you can't beat the convenience of walking across the parking lot to get to the airport!!

Ok, I'm lazy and rarely post a review, but our experience at Moxy is so surprisingly positive that even I had to get off my duff and write. This hotel has style and class and excellent service. We just flew into Milan for one night before flying home to the US tomorrow. We had been staying in a 5 star hotel in Paris this past week. I was braced for the shock of staying in a low cost hotel after this past week. While this is not Le Royal Monceau, it is an absolute delight! I can not ever remember being so happily surprised by a low cost hotel. It's fun, hip, stylish and clean but the best part is the staff who genuinely seem to love their jobs and enjoy saying "Yes!" to your (almost) every request. Bravo!

The Moxy is a con-temporally styled hotel at Terminal 2 of Milan Malpensa Airport. The terminal mainly serves Easyjet, but a shuttle bus runs every seven minutes to Terminal 1. The hotel is based on a no frills concept. Check in is very casual at the bar. The bar offers some bistro like snacks. The room was very clean and had a very comfortable bed and a nice shower area. The staff was very nice and friendly. The food slightly overpriced. Great alternative if you look for a economic alternative to stay at the airport in Malpensa

The hotel plays loud music in the lobby, not a big de al until it's 11 pm and your are trying to sleep and your room is above the speakers. They prefer music with a lot of bass and it comes right into the room. I wanted a good night sleep before travel not a rave.. had to call the front desk on my cell because there is no phone to the front desk. Very loyal to Marriot. Platinum member but won't stay at a moxie again. Probably Just too old

I love the hotel. I stayed there only one night but the lobby and the room are beautiful...I wish it was in the city then I could stay there for a few days when I'm next time in Milan.

I highly recommend the Moxy hotel for any Milan one night layovers. It conveniently located across the street from Arrivals (you literally see the hotel across the street) and being at the airport, you have easy access to the train station which takes you to city center for a night out. I came here last week for a Saturday to Sunday stay and had a great experience. The location is very convenient and a 2 minute walk from the arrivals terminal, you simply just walk across the parking lot and cross the street. I saw some previous reviews complaining about the "unsafe" street crossing but its completely safe. The street primarily has only airport vehicles driving around and it is fairly infrequent while we were there and there is a cross walk. The only hiccup is that most departures take place out of Terminal 1 which you have to take the airport shuttle but if you plan accordingly, its not an issue as they some around fairly frequently during the day. On the other hand, MXP also has a Sheraton hotel but it is way more expensive and you would still need to take the airport shuttle when you arrive since its by terminal 1. So if you plan on staying at the airport, there is no way of getting out of the airport shuttle. We arrived earlier than standard check-in time and they allowed us to go to our rooms early. The girls at the front desk were polite and helpful. The rooms were simple and modern, imagine a cleaner/nicer W hotel room. The only caveat to this hotel is that there is no room service (at least i didn't find the menus) or telephones in the room which i thought was a little odd but for the price per night, its completely understandable. I didn't utilize the lobby food bar so I can't review about that but I imagine its fine for drinks and a snack, but i wouldn't plan on eating dinner there or anything like that.

Perfect hotel, conveniently located right outside of Terminal 2 at Malpensa airport. You can take the airport shuttle that stops right across the street to Terminal 1 and from their you can take the train to city center. The staff was very friendly, the rooms are very cute, clean, high tech, and modern. Even though the hotel is at the hotel we didn't even hear an airplane while we were in our room. The biggest flaw of this hotel is the food options (especially dinner). The night before our flight out, the only hot meal option they had was a Moraccan chicken that tasted horrible and they didn't even have a loaf of bread to go with it. Otherwise, I would definitely stay at this hotel again.

I am do embarrassed that this hotel is affiliated with the Marriott! The worst customer service I have ever had in my life. We thought it would be a good idea to stay my the airport this time the night before our flight back to the U.S. checked in around 1 am because we were coming from Paris. Early in the morning someone began banging a hammer on the floor. After not being able to sleep I went downstairs and was told they were doing construction on the room under ours. When I said they had been banging since early the lady at the front argued that it was around 9 or 9:30 and that wasn't early. I told her we were trying to sleep and she said they had to fix the room under so they could sell it after going back and forth with her telling me it wasn't early. Someone who said they were the manager came out and said if they didn't do it they couldn't sell the other room. I didn't understand that it was my problem. Eventually I got frustrated checked out and went and took a nap in the airport and washed upon the airport bathroom.