Catrina D.
Yelp
First off let me say, FIVE STARS for location, and location only. When I do come back to Nashville i will (unfortunately) stay here again because it is a 2 min walk to all of our favorite spots (FGL house, Kid Rocks, Johnny Cash Saloon, Luke Bryan and Jason Aldeans) but other than that, the hotel was less than adequate.
FIrst off, all the pictures we saw on the website when we booked showed windows, we got to a long hallway at the end of the floor and we were in a box, with no windows at all anywhere on the floor let alone the room. It felt very prison-esque. Our air was broke as well, so the room was uncomfortably stuffy, with no air circulation at all. Along with having no windows, there is also no closet, no dressers, or anywhere to actually "unpack" so plan on living out of your suitcase. There is also no ice machine, no refrigerator, no safe or anywhere to put valuables, it's basically a bed, and a shower. The bathroom was nice and spacious, we unfortunately did not use it because even during Covid when things should be cleaned more than thorough, our shower still had a big dried on spot of soap/shampoo/crud where the last person showered and nobody bothered to clean it out ( see picture) along with that, there should absolutely not be shared bottles of shampoo/conditioner but thats what there is, full bottles of it, not individual or travel size, the thought of sharing bottles from someone else especially during covid was less than appealing. There is also no room service during covid, so when requesting more pillows so we could nap, they ended up not coming for over two hours so we had left the room long before we got what we needed. The parking garage is also 3 blocks from the hotel, so you must park at 15 minute parking in front of the hotel and unpack while several homeless people try to grab your bags and harass you for a tip, then drive to the parking deck and walk back. Parking is 10.00 a day and you must prepay with your phone/computer.
Overall this is a PRIME location for getting to and from where we needed to with ease, but the rooms/service/etc were very subpar to say the least.