Melanie F.
Google
I'll start with the positive: The hotel is new, the rooms are new and in good condition and it has free parking. In addition, the hotel employees are very kind and friendly. Other than that, everything else is a disaster.
-Breakfast: Breakfast in the morning is chaotic. There are so many people and so little space available to eat that there's nowhere to sit down. You often end up eating breakfast at the beanbag chairs in the coworking area. In the morning, it's a jungle; it's an odyssey to find plates and cutlery. The breakfast is quite basic: pre-baked croissants, eggs, ham and cheese, yogurt, cereal, and pancakes, plus coffee and some supermarket juices.
-Lunch/Dinner: If you want to have lunch or dinner, I don't recommend it. All the food is pre-baked, including pizzas, mozzarella sticks, and terrible pasta, with butter and cheese.
-Check-in: Check-in is at 3:00 PM. We arrived at 1:30 PM that day and we knew the room wouldn't be ready at that time, so we ate and waited. The incredible thing is that the front desk knew we were waiting for a room, yet they didn't have any rooms available at 3:00 PM. They said they had a lot of guests and were still cleaning the rooms.
-Cleaning: We stayed for 4 days, and two of those days, the room wasn't cleaned (I didn't leave any signs telling them not to clean). When we arrived in the afternoon, we realized they simply hadn't cleaned the room.
-Pool: When you enter the pool area in the afternoon, you'll find coffee cups on the floor, glasses with juice leftovers, and plates. Everything is dirty, and no one cleans or puts it away.
It's a shame because the hotel isn't cheap, and it's far from everything. Despite being new and having nice rooms, there's a real lack of management, and it shows after spending a day there.