Mozy's Shawarma

Ordered off Uber eats and basically got just the roti. There was absolutely nothing inside. Of what is inside it's completely dry. The fact they're overcharging ($16) for this kind of food is ridiculous. The pictures don't show this well but there's basically like 3-4 tablespoons worth of chicken inside (for context the pickle jar is only 300 g mini jar). Better to go to any other shawarma place just around the corner Edit: in response to the owner, I’ve had mozys in the past (over a year ago) and it’s been fine in terms of the amount. This was literally nothing inside (no way close to 4 oz) and it was dry unfortunately. I’m not sure who made it today but it was definitely not it

Came in late. Order extra garlic and an extra pita on the side and didn’t receive it. Paid cash, told the gentlemen I would come back in 15 mins when my order was ready. It was an extra $4 and I didn’t receive it. I even left a $6 tip

I don’t know there were 3 people talking in their own native language and Judging people like Look what he/she is wearing, as I was being able to understand that.. Also We asked them to put more garlic sauce which they didn’t.. I would suggest them not judge any customers by their look or dressing sense this might lead you to bad customer service as well as bad brand image

The guy at the counter was very polite and patient, and he refilled my refillable bottle too, thanks! The shawarma wrap we got was a good size and the shawarma box rice+fries was loaded with toppings and sauce too. This place is pretty quick and good value, pop in right in front of the 202 bus stop.

Decided to give this place a try today and glad I did. I ordered online for pick up, and was a little skeptical, but the the falafel wrap was one of the best I've ever had. I ordered extra lettuce, extra tomato and extra sauce and they nailed it. The wrap was ripped but I guess that's what I get for stuffing it so full. The falafel were fluffy, moist and flavourful and the online ordering offered the option of paying when I got there which many don't offer. Give these guys a try, you won't regret it!

Shawarma was actually fire! But customer service was beyond trash. Told me they closed in 30 minutes so I wouldn’t stay long but there was 2 hours left until they closed. Guy also had zero warmth or engagement and they all just constantly loudly yapped (probably gossiping) nonstop in another language. At least speak English to keep me in on the joke my friends! Thanks for the great shawarma but not so great service 🙏🏾

The Chicken Shawarma wrap’s at Mozy’s Waterloo were delicious. We got four of them for dinner, one for the each of us. a) The marinated chicken cut from the vertical rotisserie - marinated, cooked & grilled b) Pita bread - fresh. c) French fries in the wrap - soft. d) Garlic sauce - exceptional. e) Pickles - Tangy and Sweet. As we always ask ourselves once we have eaten. Will we get Mozy’s shawarma again while visiting Waterloo? the answer is we sure will.

This shawarma place is very special to my heart, I can say without a doubt is is the better tasting places I can enjoy in the area. The meat is never dry and the service is very nice.. it’s a bit pricey but they make sure you have enough to eat from one order. I like the place for being so clean too, hard to find places that clean up nicely