Alexander B.
Google
As much as my experience and opinion form a review, it is also a message to directly for Mr Burger.
Consistency. This store lacks it. I ordered the original burger and some fries during peak lunch period today (eat-in), only to notice a VERY significant drop in food quality.
Burger: Cold in temperature with under cooked patty. Thanks to the open kitchen it was easy to tell why burger was served cold. All burgers and subsequently added ingredients sit on bench in a row as orders are processed. They need to be assembled and dispatched right away!
Chips: Dismal. Stale and not salted. Hungry Jack's serves better chips across the road.
C'mon guys, pick up your game! Your losing me as a loyal longtime fan. By comparison, other burger joints (particularly 8bit) never drop the ball, even in the most hectic of peak periods.
Mr Burger has got the formula right. But you ain't got nuthin' without execution and consistency. I'm not giving up on you just yet, hope to be a loyal and happy customer once again.