Mt. Olympus Resorts

Stayed at the Hotel Rome on site. Check-in was quick, as it was not the busy time of year. Hotel room was clean, comfortable and we slept well. It was just a quick walk to the indoor waterpark. The water was warm but refreshing, and the slides were fun. The only thing that bothered me was the slide-wheel ride was not in operation. It was a weekday and I guess it only operates on the weekends this time of year, probably due to not !enough staff or guests during the week. We had a good time on our overnight stop.

Stayed here for the kids to swim. They enjoyed that. The room is dated and dirty. Carpet was gross. Door barely closed. The check in process is weird. You go to one building to check in and you have no idea what building you'll be staying in when you book. Since most of the buildings are failed/sold hotels/motels that they slapped some paint on, finding an updated room seems unlikely. The theme parks are good, but don't stay here for the rooms.

Room was pretty much what you’d expect for a hotel room. I do wish we got more towels right off the bat as we have a “large” family. Beds and pillows were pretty average. Nothing overly fancy. Another wish was having at least a coffee maker in the room. We didn’t need any services. But the workers we did see were pleasant. Location, thank goodness we were in building 1 with the water park and theme park so we didn’t have to travel anywhere. I wouldn’t so much of recommending “off-season” as there isn’t much to do. The theme park is very limited on hours and after the water park closes there’s not much around to do. I DO recommend the bowling alley on the strip! However, for the “off-season” pricing, still pretty dang good according to my family.

The room wasn't very clean at check in. The counters were dirty, and the bedding was stained. I ended up cleaning our room prior to bringing our belongings in. The checkin process was easy. However, our hotel was 1.5 miles from the check in spot, and the location of it was confusing. We drove around a circle a few times before finding the main entrance to the hotel. The Waterpark was a blast, and we truly enjoyed the arcade. We had a lot of fun experiencing the attractions around the hotel, as well!

I recently stayed at Mt. Olympus in Wisconsin Dells and overall had a very positive experience. Our room in Building 10 was clean and well-kept, equipped with a microwave and mini-fridge, which added convenience to our stay. Having a washer and dryer available on-site was also a great amenity. The staff we encountered were friendly and helpful, and parking was included, which made things easier. Although navigating to the parking lot was a little confusing at first, it became straightforward once we figured it out. The resort itself was clean for the most part, and the park offered a wide variety of rides that were enjoyable. I was especially impressed with the attentiveness and professionalism of the lifeguards—they did an excellent job ensuring safety while keeping things running smoothly. The only downside was that the beds were somewhat uncomfortable, but this was a minor issue compared to the overall experience. In the end, we had a nice stay and would consider returning in the future.

Here’s your updated review with your addition included — still powerful, clear, and believable so it stands strong on review sites like Google or TripAdvisor: --- ⭐☆☆☆☆ Very Disappointed with Room Cleanliness and Customer Service I recently stayed at Mount Olympus, and my experience was very disappointing. When I arrived and pulled back the sheets, I found dead bugs in my bed. I took photos and shared them with customer service, but the response I received from Amber in Guest Services was unhelpful and dismissive. Instead of addressing the problem, I was told “they’re not bed bugs” and reminded that there’s 24-hour housekeeping — which completely misses the point. The issue isn’t what kind of bug it was; it’s that the room clearly wasn’t cleaned properly before guests arrived. If it had been inspected, the bugs would have been seen and removed. After asking for a resolution to the situation, my emails have gone unanswered. At this point, I just felt it was best to leave a review so no one else has to go through this and more people — especially those visiting from out of town — can be aware of what to expect. I would not recommend staying here unless you check your room immediately before unpacking or heading to the pool. You never know what you might find. The pool itself is nice, but the room quality and customer service were disappointing.

The room was pretty good. Bed could be more comfortable and internet didn't work the entire stay so that was frustrating. Our location close to the park. Less than 5 minutes so that was nice. Really liked the old feel of the building but how it was kept nice still. Was kind of creepy there were only 4 cars in the lot the first night and the outdoor lights were turned off the 1st night but the second night there were more cars and lights were turned on. 10 am check out was a little early compared to most hotels and to get a later one I think it was a minimum of $20. The fridge was a good size and kept things cold. Overall we had lots of fun even though the weather wasn't the greatest. The water park outdoors the water could have been a little warmer but the roller coasters were a blast.

Building 1 is not impressive. It's dirty , rooms are dirty. Toilets only flush if you only pee! No hot water for showers. The theme park was open but only one small coaster ran, and 1 go cart track. No staff on sight to complain to phones don't even work. Worst part of bad vacation! By the way building 1 is their crown jewel.

I was looking for a reasonably priced water theme park in Dells. This place is probably the cheapest one. When booking a room in their resort, entry to water theme park is free. They have more than one resort. There is one 5 minutes away (need to commute in car, free parking permit provided) and another one1 minute away (walkable). The farther one is a lot cheaper - in weekdays it even goes to $40 sometimes plus tax and $60 resort fee). The closer one is more expensive, but not too expensive. Resort was so so. Rooms are old, carpet is old etc. Given the price, it may be ok. One thing I didn't like is, free wifi was unusable, cell phone signal was spotty as well. Water theme park was fun. It was big. I liked the outdoor water park better than indoor. Indoor theme park was fun as well. There was free towel for resort customers, which was even nicer. If we book resort for a night, we can use the theme park for the entire checking in day and checking out day, which is a nice value. Dole lemondade and orange juice were the only reasonably heathy drinks I could find. Chicken sandwich, burger and chicken strips were my main food items. All were reasonably good.

You'd be better off renting out a Porta Potty or sleeping in your car than staying at this abomination of a "hotel." We had the misfortune of being offered a room in Building 39. Looking for a room that doesn't have a view? No, don't mean view of the parking lot or expressway. I mean, NO VIEW as in they spray paint your windows black so you have no lighting because they blocking out an empty pool? This is your place! How about a carpet so filthy the color is indistinguishable in most places and you have to wear shoes in the room so your feet don't get caked in dirt and hair? Maybe you'd like a mattress that hasn't been switched out since 1993, with dead bedbugs underneath it? Maybe you prefer a room that has roaches dead under the beds and in the corners? Perhaps a bathroom that has black mold all over it, a shower head that doesn't stay on, two scratchy yellowing towels that feel like sand paper, a single lamp that is covered in something sticky? How about a bunch of neighbors who look like a mashup between a narcotics anonymous meeting and a parole hearing? If you love the smell of decaying basements, mold, weed and rotten socks, this is your place to be! Then to get your money back they extort you by trying to force you to sign a waiver promising not to sue. Totally normal! Avoid. Do your research before you spend a penny at this health hazard.

I don't know if there is a limit but here goes.... Francis (at check in) was amazing! Great worker! Very friendly. The rooms on the other hand. Yeah. I don't recommend! They r old and smelly. I thought it was a Hotel. But it's definitely a Motel. Beds are so old I hear the box springs and they make weird noises. Building is run down. Rugs dirty. Smells like cigarettes. And can you believe that in our current technolological era, they would have something so basic as having USB plugs on the outlets. Nope. NOTHING. The nice thing is getting into the parks unlimited. And allow ppl to tip w cards not just cash. Would I stay there again. Probably not. The picture are def photoshopped

We had a great time at the theme and water parks on Monday (July 7, 2025). We decided to book a cabana that was just outside of the pool. We had "room service" for our food and water. So this was nice. Not having to stand in line. We've added the menu of items that are offered from the cabana. Our pizza was ordered at the location. Our cabana included towels (not to take with), a fridge (no beverages), two chairs, a couch, two loungers, a table and a locker key.

We reserved a cabana while visiting on Monday and that was wonderful. We were out of the sun and had "room service" which was so nice. We were right outside of the pool. So that was wonderful.

Great Waterpark and adventure park. This place isn't very wheelchair accessible. The hills are extreme in the adventure park and even with several guests helping me the incline was disastrous. Because we were not a guest in the hotel at had to park on the adventure side. Maybe they can make an exception for people who use manual wheelchairs next time. The kids loved the Waterpark. The outdoors Waterpark had something for everyone. Their pools were roll in so you could enjoy that if you were on a wheelchair. Everyone was extremely nice. Lines were long long long!

This trip we stayed elsewhere, but bought tickets well in advance for 20 people for a discount...thinking we'd spend a day there doing coasters, go carts, and indoor stuff. We've done this before at the same time of year and most, if not all, stuff was open. Unfortunately, the outdoor park is shut down the entire week and only open on weekend. Ok. Disappointed but we can still enjoy indoor stuff. When we get to the indoor water park, half of it is partitioned off and doesn't open until the weekend, including their new Medusa's slidewheel. Very disappointed. I looked on their site and it says that the slide is open "Year Round" but they really mean only certain days during the year. I also looked at reservations for booking a room tonight (when I know the slide isn't open) and, not only do they show a picture of the slide when you click to book the room, they also show a picture of another part of the indoor water park that is closed this week. One last thing. On reservations, it says indoor theme park is included and "Mt. Olympus Halloween Town - Underworld Scarezone". Makes it sound grand. The "theme park" is just 5-6 kid rides that are fun for someone younger than 7 but that's it. Some arcade games. Mini golf woth all the holes basically the same. The Scarezone is a small maze in the dark and that's it. Has some cool Halloween decorations but you can't see it because you're not supposed to use a light. It takes 2 minutes and you walk in the dark to the other side. And it doesn't say half the waterpark is closed off, but instead advertises you'll get it all. And makes it sound better than it is. I will say when everything is functioning, it is a fun place to be. And I expect some adjustments in the off-season, but more than half of the place is shut down even though they show pictures and statements that it's open. I don't think there's a concern for customers, just profit. It's unfortunate. By the way, bring your own towel if you just buy waterpark passes. They only give them out to people who book a room. **The lady gave me the number of the manager for customer service. I called to try to discuss what could be done about the 20 tickets we bought and left a voicemail. Still waiting a week later for a return call. There's better options in the Dells to spend money at

I honestly had a good day here, but my expectations were pretty low. The roller coasters all need work. They're all super rough and only run one train (leading to long lines). The go kart tracks are fun, but expect to be shoved into a slow, non-competitive kart that will most likely get rammed by some little kid. The new, massive water slide is an absolute pain and will screw up your back. The saving grace, besides the fun me and my friend made for ourselves, was the Medusa Slidewheel, which was totally awesome. There is fun to be had here, but your money is better spent elsewhere, especially when parking is $40 and tickets are $35/piece. Also, I've heard the owner kicks dogs.

Well, it's not the cleanest place. Or the most up-to-date. And they definitely need more staff. And there aren't too many amenities in the rooms....but if you come in with really low expectations, you might enjoy it. This facility is a huge complex- like 25 buildings. Most of them are hotel rooms, and one of them is the water park. So, you will probably be far away from the park, and have to drive there. Parking is a hassle. Storing your stuff and changing in and out of your bathing suit is a hassle. There's nowhere good to do it. The bathrooms need an attendant working round the clock to keep them clean, but there might be like one person trying to tackle all the cleaning, and they just can't keep up with the mess all these people are making. There are soooooo many people in the water park. When we came on a Sunday, the hot tub was standing room only, and the kids' pirate ship was like a mosh pit. I feel bad for these lifeguards, because there are kids doing wild things everywhere. You will crash into people no matter what pool/activity you choose. The slides are fun, and the kids liked them, but it was so crowded and the lines were so long, we spent most of the time in line. The rooms are pretty sparsely furnished (no hand towels, no coffee maker, bunk beds not made), and the walls are so thin you can hear every word your neighbors say. There aren't really workers in the buildings, so it's pretty much a free-for-all there. People were partying all night in our building. Overall, if we want to go to an indoor water park again, we won't choose this one. You definitely get what you pay for. But if it's all you can afford and you just really want to go to a water park, you might be ok there.

Did my family of 4 enjoy it? YES. The GREAT: Exceptionally clean and high quality water in the water park. Super clean grounds and thrilling old school wooden coasters and go-karts in the amusement park. Very reasonable food prices and decent enough options. All-function wristbands for the family. Wave pools! Our 3-day/2-night stay was lower priced than 1 night at a 4/5 star resort. GOOD: They essentially give you a full extra day of play in the parks without paying for an extra night lodging. Availability of water rides. The coaster lines got a bit long. Icarus is a thrill and worth the trip! We sprung for an Icarus cabana which is the same price as a night at a 4-star property and got us an extra day of comfort upon arrival Could be better: The "Parthenon" is a bit dark and dodgy. Best for kids 6 and under who have not tasted big ride thrills. Music is WAY too loud! Why 3-stars? The lodging amenities and initial confusion of getting around. Our room was clean but worn. Consistent with amenities of a 2-star (amenities, not review ratings) Why do so many people give poor reviews? 1) they aren't comparing prices for lodging and have unreasonable expectations for price and quality. 2) the room quality on arrival feels lower than pictures. 3) it is difficult to navigate the range of accommodations available on the website and the names don't mean anything to 1st time visitors

We are still on site as we told Miriam after we spoke to her the other day, we have family that arrived today, so unfortunately we couldn't just leave! This place is a DUMP!!! Smells of marijuana in the halls, floor is disgusting and we won't even walk on it barefoot. I'm worried about bed bugs. I honestly have never stayed anywhere worse! Please... do NOT waste your money here! Shithole!!!!! Pay the entrance fee for the park and stay somewhere else! We've tried calling as our air is STILL NOT working... nothing! Either I'm hung up on or told someone will come check. When you pay $900 for 3 nights you expect better. Staff don't care and are not friendly and don't even speak English.

It's possibly seen better days. It's pretty cheap and run down. The staff were lazy, rude, and clearly didn't have any reason to give a damn. We got free passes by staying in the crappy motel with the same name. The wifi doesn't work, the room smells awful, and overall it's just crappy across the board. It's pretty sad for the Dells that this establishment has bought up most of the strip and now just churns out mediocre experiences.

Lets start with the hotel. Hotel Rome needs help. We were in a 1st floor room. We could hear every step they took in the room above us. And someone in that room paced back and forth most of the night. We could also hear people making noise in the rooms next to us. Finally quieted down around 2 am. The beds were extremely uncomfortable and i woke up in horrible back pain. There are two hard wood chairs in the room. Only soft seating in the room is the bed. Most uncomfortable room ive ever stayed in. There is a kind of table to set your suitcases on. Minimally furnished. No floor mat to step out of shower on. On to the waterpark. Under previous owner many years ago there were tables, chairs, chaise lounges. Tables and chaise lounges are gone. Only chairs remain lined up one next to the other in a few places and they aren't great chairs although they are slightly better than the awful chairs in the room. And today not enough chairs for all the people. Lots of lifeguards which was a plus. Another plus - the pools were warm! There is One GREAT tube ride that goes outside the building into a whirling set of tubes. Warming pool and hot tub plus couple other pools and kiddie pool. One body slide and one tube ride inside. If you need a locker (most likely for using waterpark after checkout) its $30. I was stunned - for a few hours use of a locker. It is january 2025 so only indoor waterpark is open. The outdoor waterpark is impressive and i have been there a number of times. But if u come in the summer stay at a nicer hotel. Trust me! Food was expensive in house and hamburger AND Fries were cooked in a microwave. Never eat food here. Alcohol drink $15. Yikes! Ok they had a deal. I see why. I wont come back. Although the taxes and fees for two nights were like $72 so it wasn't that great a deal. As far as indoor waterparks in the winter there are some great choices. This is NOT ONE OF THEM! If you are coming here in winter go to a different hotel and waterpark. There are some great ones. This one is not one of them. Please save yourself disappointment and go elsewhere. Your kids and your back will thank you for it. I could go on about how they have bought 2/3 of the hotels in the dells, gave them awful names like building 29, building 30, etc. and now they are changing the outsides of them to the same horrible color combination presumably so u know that they own half or more of the town. JUST UGH! As for names there are so many good names they could use Athena Hotel, etc instead of building numbers. And im sure the city government is closing their eyes to the color coordinated buildings. Probably cringe in their chairs at city council meetings. Im Sorry for this review - i had hoped to have a great experience with my brother who is being treated for cancer and wanted one last fun waterpark experience before resuming chemo. He and I were both disappointed. And a huge sorry to my brother cause i picked this place. It was actually nice before Mt Olympus purchased it. I write this with the hope they will read it and actually make it better! They obviously can afford it. Heres hoping!

We had no expectations going in. Started off with Zeus (first one you see). It was wonderful- no complaints. Rated it an 8/10. Wait at 11:00 on a Sunday in June was about 30 min. Should have known what to expect with hades. Definitely was thrown around a bit... Wait was accurate for the signs they have up. Scary, fun, painful and required time for recovery lol. Cyclops- short, decent ride. Also one that throws you around. Waterpark: Wait for the tallest slide- long, in the shade and drinking fountain at the top (if you get water on you waiting). Fun ride, even if you're afraid of heights. You can do it, easily. No wait on any of the kid waterslides. Overall entertaining if the wait isn't long.

What a joke! Some one needs to stop this company from continuing to ruin Wisconsin Dell. Don't let them buy up anymore property! Theme park is nice but the Hotels are shit! Uncomfortable beds and pillows, scratchy towels the smell of people smoking pot fills the hall ways. Also noise all night from two way radios used by workers walking the halls. Recently gave it a second chance and sorry I bothered.

My family flew halfway across the country from a state where marijuana is legal both recreationally and medicinally. One of the reasons we chose to vacation in Wisconsin was because we expected to avoid the constant exposure to marijuana smoke. Unfortunately, that was not the case at Mount Olympus. We were moved between two different rooms due to a strong and persistent smell of marijuana smoke coming through the ceiling fan vents in the bathroom--an enclosed space no more than six feet on either side. When steam from the shower mixed with the smoke, the smell became even more intense and disgusting. The front desk moved us only across the hall, which did nothing to solve the issue, although the room itself was slightly better. The second option was a basement-level room less than ten feet from the designated smoking area, which a security guard admitted would likely lead to the same problem. We contacted the local authorities, but they told us there was nothing they could do--even though marijuana is illegal in Wisconsin and the resort claims to be a "smoke-free, family-friendly environment." It's incredibly disappointing that a resort catering to families allows this type of exposure and does so little to prevent it. This was the last thing we expected to encounter here, and sadly, it tainted what should have been a positive and relaxing family trip. Due to the nature of our stay here, I doubt we will ever visit Wisconsin or this hotel resort again. And that's a real shame--because the water park itself has absolutely awesome potential.

The rooms were disgusting and no WiFi. Do not book here. My cousin and I chose to stay here given it was a lot of first search results but never again. When we called to change rooms first they were saying our rooms would be far apart, then they said that they would give us a park credit for next time (note not a room credit just park credit) but we don't want that either given how the rooms are. Then they moved rooms for us and allowed us to inspect it. It was cleaner but had some stains. I asked to show the attendant the room I was in because I managed in service and I would want to know if my colleagues needed to improve (I said this politely) I showed the room and they just said it's a stain or didn't comment when I showed something. Eventually they said it was because renovations were happening - spiders and cobwebs? - dirty window - VERY dusty floor - toilet stain - tub stain Attached are some pics When we got the new rooms they switched the amount of keys. Easy switch right? Nope my cousin was on the phone for a good 10 mins. The guy on the phone was more concerned about placing blame on his colleague than solving our issue. At the park guess what...the wristbands did not work. Spent another 15 mins on the phone to get it to work to purchase food.

Mt Olympus seems to be more worried about quantity than quality. It seems like every hotel we saw, it was owned by Mt Olympus. We stayed at Hotel Rome. I don't like how they have one central check in away from everything else. I think there should be check-in for each hotel so you can actually have a real guest service person to help you. We tried the food at hotel Rome one night because we were just too tired to go anywhere else and it is overpriced and bad. Plus, the way they do their staffing is very odd, it wasn't open earlier in the day because the employee had to run the wave pool? When we asked when it would be open, no one could really tell us. Also, when we asked the staff what time the arcade opens and closes and the little café, nobody could give us an accurate answer. The hotel could definitely use some updating. The corners of the floor were cracked a bit and a lot of it feels a little bit dated. We had to have maintenance come up, which took forever to unclog our tub and not only did he use a poopy plunger that was left in the room, but nobody cleaned it afterward or offered to have someone clean it so we were not able to take a shower. It also made me realize that housekeeping did not clean the tub properly because if they had they would've noticed that issue. I don't know if it's poor training, laziness or like I said quantity over quality. We ended up leaving a day early. The waterpark itself was pretty cool, they had an issue with the indoor Medusa slide because of that they had to shut down the entire indoor pool, which sucked, but everything else was operational and it was a really fun time. I don't like that the lazy river closes at six and I do think the park should be open till nine not eight and I don't like how they shuffle people out earlier than they should've. As for the indoor theme park, again with the staffing sometimes people were there to run the rides, and sometimes they weren't. We would not say at this place again or even just visit the waterpark. I'd rather pay more money and go somewhere else.

And no compensation for the room either and we where told to leave the room our keys where disabled and we where unable to get back into the room to get our stuff for 4 hours till maintenance came and let us in finally. Worst experience EVER!

Basically, if you want to go here, be prepared for head trauma, bed bugs, and $4 water. Naming schemes are great! Actual rides, not so much. Rollercoasters are mostly wooden and very, VERY janky. You'd be lucky to leave without a headache. Their "thrill" ride, Hades, was able to convince me I was having an aneurysm. Zeus and Cyclops are about the same. Didn't go on Pegasus. Manticore was the best ride in the theme park. Waterpark was just. Okay. It seemed like it was more focused on than the theme park. Nothing special though. Two thrill rides sit here. Medusa's Slidewheel isn't good by any means, and Icarus has too many stairs. Other than that, it's okay. Good splash pad and wave pool. Make sure you book a room in a cheaper unaffiliated hotel down the road. They don't maintain the motel buildings as well, and I haven't been in Hotel Rome in quite a while (before any renovations to the indoor waterpark took place) so I couldn't tell you how well kept it is.

False advertising on the website about park opening and hours. Gave us some complimentary tickets to other attractions for our inconvenience. Those attractions are also closed and customer service keeps transferring me to the manager only to get disconnect

Staying at this "resort" didn't feel like a resort at all. The rooms appeared to be updated by a 2 year old a hammer and finger paint. The beds are uncomfortable, springy and old. Bedding and shower curtain were old and ripped. Bring your own shampoo and soap. A 6 person room had 1 tiny soap, 1 tiny shampoo bottle and 4 towels. The room was dirty. The AC would not cool under 73F. There is no front desk. The main lock didn't lock the building was never secured. It appears elevator has not been cleaned or oiled since the 90s. Overall experience felt like we stayed in a moldy leaking basement. Skip this "resort"

Building 14~ Unfortunately, the condition of the room was quite disgusting, with poor air quality that made me feel unwell. I was hoping to rest and recharge, but the environment was distressing. While I appreciated the theme park and the clean facilities of the indoor and outdoor water parks, I found the accommodations disappointing. The room felt more like a motel than a hotel, and I believe the standards do not match the expectations for a quality stay. I would recommend future guests consider their lodging options carefully if they plan to enjoy the park attractions, as the accommodations did not meet my expectations. In facts the room was filthy. Total Rip Off

Spend some money on the hotel. Feet were black from the carpets in the room. Mold on the shower walls. Vents would remediate that issue. Elevator and ice machine were broke. Fan on the air conditioner in 39271 didn't blow well. Instead of buying up a bunch of properties in the area, the owner should've updated properties as he went. Comforters on the bed had black stains. Mattresses felt like the original ones from the original hotel. Unfortunately not very many workers speak English. Nothing against the workers. Not their fault. Water and amusement park were fun. If you're just going to the amusement park, i recommend it. If you're staying there, the rooms could be maintained A LOT better.

You get what you pay for. At times, this place is so cheap it almost sounds criminal. We got a deal with a hotel room for four people that cost a total of $60. That included the water park passes for all four of us for two days. We have been there for the indoor water park and adventure park and they are both very good. Their outdoor parks are much better. There is something for adults and lots of stuff for kids. Overall a very fun experience. However...the entire place smells like weed. The low prices attract people who do not care too much about how they smell or how they look. So the hallways smell like weed, the grounds smell like weed, the attractions smell like weed, EVERYTHING smells like weed. Most of the rooms require you to drive to the attractions. Getting to the outdoor attractions is a HASSLE unless you pay extra to park in the back lot (which is really really really far away from everything still).

After a long weekend at Mt. Olympus I'm not sure if we want to return or not. The weekend started on Friday with having to finally find where to checking no where near Hotel Rome. We call the front desk and ask where this place is and it keeps taking us to the middle of the road by Hotel Rome. We ask her what is it that your next to. She can't explain anything and goes type this in to GPS. We tell her again it's taking us to the middle of a road. Finally she explains they are next to a Burger King. We finally get checked in and back off and running to Hotel Rome. We go park unload all our bags, coolers and both kids. Go walking to door 1E stated on the map given to us and the text message. We walk in and these are rooms 105... not rooms 101... we talk a walk through the building and get to an outside door and a set of stairs. Go get the truck load back up and pull up to the front door. We then unload walk through the building back to find our door yes it was a first floor room but in all reality it was upstairs and was next to door 1D not 1E. Later the next night we are in the other room we got to adjoining rooms and the Fan in the bathroom starts leaking water all over the bathroom. We call the front desk and no one shows up after 20 mins I call yet again for them to finally arrive and say oh must be the room above you not putting the shower curtain in the shower and gives us to towels. Meanwhile our bathroom can't be used as you're just getting rained on. The food was horrible my daughter ordered a chili cheese dog the cheese was absolutely disgusting and tasted like butter and a hint of cheese. Zero to no chili on it as well. The fries were fresh and the rest of the food was ok but for 80 bucks it should have been way better. The water park overall was a good experience the only reason we might return. However Saturday nights I feel you should stay open longer than on a Friday night. Also not kicking everyone out 20 mins till close. The theme park isn't really a theme park it's just an arcade with a few rides. Also try again with the Bloody Mary that's just tomato juice with vodka for the most part (even though it's a mix). Overall it wasn't a the worst experience we have had at the Dells but also not the best.

This place total bait and switch. Water park. I had called them three times to ensure that our room was accessible to the skywalk. After driving 5 miles we're told that 5 miles to "registration" while it's 4° outside. I had to pay extra for a building that was already promise to us us to have access. So when we finally access the room that I have now paid extra for, for it looks as though the door was attempted to be pryed open and would partially open when locked (pic attached) The door wouldn't close all the way. The mattress had springs coming out of it (attached) insane. Boyfriend tried to contact the front desk who hung up on him for early checkout and they told us that we have to go back to 5 miles away for them to update our wristband QR code. They should be probably don't know how to do that. Also a registration desk should be in EACH BUILDING. No one at the registration speaks English. They allow people to purchase day tickets to the Park who are not hotel guests which makes it so that to stay on the property cannot get any chairs or tables to use. Staff allows minors into areas where it's posted adults only. In our ur room, there was a chair which was pretty much the only piece of furniture besides the bed was so rickety that someone would get hurt again. Photos attached video attached. This place is so rundown and this people are so rude. There's babies in swim diapers in adult pools. it's horrible. I would never recommend this to my worst enemy. ****UPDATED WITH NO REPLY- Shocking*** Reservations 2962092 which they cancelled to re-book my new reservation 2962594 in the correct building with the shorter duration due to the expense. Kind of hard to contact you with no email or a name no one there recognizes

the beds were horrible my grandson said he got poked with springs. The bunk beds were not like they pictured. The floors were so dirty my husbands white socks were black. The rooms also smelled bad. The employees at the water park were not helpful or friendly. would definitely not go back.

Improving Customer service (in person and over the phone), upgrading the quality of the rooms, more pictures of what the rooms really look like, pictures of what the "party rooms" look like before purchasing. Using the GPS to find the rooms was a nightmare. I asked for a handicap assessable room, but didn't get one. Honestly there was so much wrong that it was overwhelming.

wrong advertisment. Room posted as something pleasant but came in to an old room, location is far, rude guest check in people including the supervisor. This place needs an upgrade.

I literally am so disgusted with this place. The pool has an actual TERD I had stepped on, after that it was just so disgusting everywhere you walked. Being packed on a weekend is inevitable, but the people to worker ratio was terrifying. Everything seemed unorganized and broke down. Our room was okay nothing crazy but not as bad as the water park.

Never ever coming back here. We were disappointed in their hotel service to the point where we didn't even stay. We called many times for room service but no answer so I went downstairs to speak to them to only find out nobody was even in charge. Not to mention that the rooms are dirty and a mess as well as the hallways. Please if you ever plan on going to Wisconsin dells, never and I repeat never ever plan to go to mount olympus.

Room is decent sized l/spacious and clean with a mini fridge and a microwave. The beds are soft. No coffee maker in room so bring cans or bottles of coffee. Most important to me: the air conditioner works well and goes nice and cool. Odd: I'm here off season and the building is empty but they put the other family right next to us. I can hear their tv. Good news: comfy beds, clean sheets, fresh air, wooded area, and cool ac. The trees behind the building are so pretty and we saw a few deer. Cons: The toilet in the room clogged x2 but good news there was a plunger readily available and maintenance helped out.

Resort: we stayed in building 10. Disgusting. Our room was gross and the bed linens didn't even look clean. You could tell they didn't wipe down the bathroom walls at all. The bunk beds had dirt and junk around the mattresses. I flipped everything and looked for bed bug just to be safe... and there was old hair caked under the mattresses. They have signs posted that they are renovating, but there was no construction in site. To walk into the building I had to walk underneath an air conditioning from a higher level that would drip water all over you. There are no bending or ice machines or complimentary breakfast. You also are not on site. You have to drive to the park every day so you can't easily run back and forth. Parks: the amusement park has 4 total coasters. A ton of go carts though if your kiddo is big enough to drive (55"). It was easy to ride the coasters hardly any lines there. The water park is shown as a super awesome and eventful place but it's very much over hyped. Lazy River is tiny indoor and outdoor. The water slides will take you all day to finish because you are in line for two hours for each one. There are 3 indoor slides and I believe 4 outdoor slides (there may be more but most slides share a line so even if you aren't going on a certain one you've got to stand and wait with everyone). The indoor amusement park has very few items and you have to pay more $$ for most of them. If you want a family sized locker it's $30. The park is said to close at 7 but if you aren't in line by 5:30-6 pm you might as well go home because they block off the slides. Parking is not easy to find and beware the map they give you is not to scale or even right.. the only reason I gave two stars is because my kids had fun, but spending at least $1200 on this room is absolutely uncalled for when I could've went to Land of Natura and had a whole tiny home for less money and 100% more peace of mind maybe I could've actually slept rather than worrying about bed bugs coming home with us. Also, I'm convinced the only people stating this resort is awesome are employees of the company... these rooms are nothing close to awesome.

Room was very dirty. Our kids feet were black with dirt from the floors. Blind on bedroom sliding glass doors was broken light from big street lamp right outside our room shined in our bedroom all night. Rooms is for 11 people and was only able to get 2 extra pillows. There was so much dirt under the mattresses of the bed. For the money they charge they need to spend some of it and update their facility and hiring cleaning people who care. Would not recommend and will not return!!

Dirtiest place I ever stayed. Our kids had to wash their feet every night before they got in bed. Window blind on the door was broken and slats had fallen off so street light was shining in our bedroom all night. We had 11 people and needed extra pillows and could only get 2. Would not stay here again or recommend. Under the mattresses was so dirty it was disgusting. You charge a lot of money invest in your resort and cleaning people.

absolutely DISGUSTING!! This place has dirty floors, no lock on the bathroom door, the wristband is hard to use on the door, multiple bugs in the room, the beds comforter is uncomfy and rough on your skin, its small, and the wristbands are impossible to readjust. so expensive for such a small room, and the lights are sooo bad!! Also the picture they use to represent this room is completely different then the actual room!! Honestly starting to think the photo they show for this room is AI

We had a great time. Picked the best time of the year to check out this park. Lines were short, with plenty of options, new attractions and they were well maintained. Very clean with easy access. It was our first time to a water park and we'll be back.

Clean the rooms, the houskeeping is terrible. Worst place for housekeeping I've stayed at in my life. Spent half the morning throwing up knowing I slept in that.

When we were in our room, there was people above us making noise very loud even till later into the night we made several complaints at 11 o'clock. They said they would take care of it an hour later they were still being loud complained to the front desk again they said they would send someone up. At 2 AM they are still making a lot of noise, went to the front desk, told them, and also went to ask the people above us to potentially if they could quiet down, it was overcrowded and they pretty much said no. Overall horrible experience. And didn't have much to do besides the indoor waterpark which was a decent size but still.

Update: there's a person posting on behalf of the park but we have no way of reaching out. He replies to every single post, yet posts have time stamps and you see the complaints repeating themselves over and over. If he really wanted to fix anything, start by giving your contact info and follow up with actually making the changes necessary. If this is your business, start by caring. I can tell the work environment is very toxic by the way I was treated by your staff. We asked to stay in a building closer to the park for health reasons. There were "no more rooms available anywhere closer". So, we were in building 10, a drive away from the park. The room was not very clean and the shower/sink kept clogging after washing hands or brushing teeth. The second of three night we stayed, we had people come into the floor on top of us. They had kids literally jumping from the bunk beds onto the floor. I get kids will be kids, but this lasted until almost 2am. We called the front desk several times and each time "they sent security", which did nothing. The third night, the same. And we also had a block party in the hallway. They have posters everywhere saying that there is a silence rule after 10pm, but it's there because it's out of control, not because they actually enforce it. I asked for a reimbursement and was offered a $20 gift card for a park shop. Never again. First and last. The park has a fake "indoor theme park" which is actually an arcade. The go karts were run down and lots of them kept overheating, and the roller coasters were also old and clunky. The waterpark was the best part. But with all the issues with our bedroom stay, I'll pay a little more and make sure we have a better quality stay. Not worth it. Wouldn't come here in the winter, either.

It's a little confusing as to where to post my review. I'm not sure why there are so many different pages, they need to make it so that there is only one review page. I have never stayed at the resort but I have been to the outdoor water park and theme park many times. For the cost of admission, they always have sales and discounts. I recommend subscribing to their emails or periodically checking their site. Hades 360 is the best thrill ride there, I can honestly ride that all day and never get sick of it. One of the most popular rides so prepare for a wait. The Trojan horse go-kart is the best, I love the design of the track. The Triton's Fury and Triton's Rage are great raft slides if you're with friends or family. For parking, I would avoid going on a weekend if you want to get a better parking spot.

We checked in on Friday 7/18, got to our hotel which was a mile and a half away. It was a dumpy old hotel on the strip. The floor was filthy dirty and we had to wear shoes all the time or your feet/socks were black. The beds were terrible, every time you moved the springs would snap. There were no amenities except one little bar of soap and a fridge and microwave and some vending machines. Every thing is online so you can't ask anybody anything. The only good part was the water and amusement park. If you plan to go I would find a nice hotel and just get daily passes for the parks.

This place is a rip off. They overbuilt this place with hotel rooms and allow people to come in with day passes and they do not even have enough rafts and tubes to support the amount of people they have trotting in this place. Everyone keeps their tubes and if you don't come early you're screwed for the entire day. When I mean early, I mean you have to get here as soon as the doors open. Then, they don't even have your room prepared until 4pm. It takes this lazy ass staff all day to prepare and inspect a room. Complete BS. The check in person even told us that a room was ready but unless I paid $24.99 for early check in they wouldn't give it to us. Are you kidding me? You want me to pay even more money than what I spent to come here to get a room that's ready to be placed in my name so I can go to my room? The drinks are a rip off too. They put minimum amount of alcohol in it. We stayed at Great Wolf Lodge the previous night and they were generous with the alcohol they put in the drinks. My take if you're planning to go to the Dells, pay the extra money and stay at like the Kalahari or Wilderness. They have good water rides and aren't overcrowded and you don't have to wait as long. Plus the rooms are better.

The hotel room is ok, I like the water parks nearby the hotel with pools even though Idk how to swim but swimming gives practice the bed is comfortable as the Hilton Hotels in U.S. States It's very nice even my 2 cousins love it!

We have stayed and played at this resort many times in 2023, and we also plan to do the same for 2024. As for activities and attractions, mt Olympus has it all. Water slides, wave pools, go cart tracks, roller coasters, and much more. They also have lots of food vendors around the park to tame your hunger needs.

i booked in advance about a week or so ago. 216 dollars for a single queen bed. not only did i show up on time to check in, i provided proof of the reservation on expedia, and the reservation is not there. they then said "all we can do is give you a new room but you have to pay 150 more dollars". staff did not care about this, they just want the money. will not be booking here again. im better off staying at the nearest motel 6.

Do NOT come. Mount Olympus is not worth the price. There are only 3 slides and two pools in the indoor waterpark. Some parts of the place are dirty and have a bad smell to it, and the theme parks rides are absolutely sketchy. And if you go during the summer which I will not try, it looked always packed. I would rather spend money at Great Wolf Lodge or Kalahari. Again, don't recommend.

I do not know why this place has such a bum rap. I, along with my family, throughly enjoyed it. The resort has a ton of rooms. Most of them are a short drive to the park, but worth it. We stayed at like a 2-star room. It was pretty basic, but got the job done. And we could not beat the price. I paid a little over $100, that included the mandatory resort fee, for a room with a queen bed and a bunk bed. The good thing about this place is that if you are staying at the resort, you get access to the park the day you check-in, even if your room is not ready. And you have access to the park the entire day when you check out. That is a deal. It was a lot cheaper for us, a family of 4 to get a room for a night than to pay for two days of admission to the park. As I mentioned the rooms are basic. I stayed in building 10. The beds are small and uncomfortable. the televisions are pretty small too. The parking lot is a decent sized and we had no issue finding a decent spot. We had no issue finding a spot at the park when we drove over there as well. The park is pretty nice and has a lot going on. They have an indoor water park, outdoor slides, an outdoor wave pool, and a new slide called Medussa that is located inside the indoor water park. There is also have an indoor amusement park, but it was closed while I was there. The park also has rides. They are heavy on the go-carts. They also have a small kid area with rides appropriate for the littles. My kids loved the little roller coaster. They rode it pretty much all day. You will find a few medium to large wooden coaster in the ride area and a swing.There is also a thrill ride like a pendulum that costs an additional $5 to get on. It was never any real long lines to get on a ride the two days I was there. They are pretty strict on the rides' height requirements, so, I would not even try. It is interesting to note that the water park closes an hour earlier than the amusement park area. There are a few food/drink vendors on site, but it is very limited and of course pricey. They need a bigger selection. They do have an ample amount of restrooms and a few specialty shops. I had to stop at the candy store of the way out. The park was in pretty decent shaped and was clean. The staff there for the most part was friendly and upbeat. There were a few that seemed to have been having a bad day, but oh well. I wish that this place offered a shuttle between the resorts and the park and I also wish that the pools were heated. My littles spent 90% of their time in the amusement park area because the water was too cold for them and I agreed. They still had a decent amount of people in the water though. Those brave souls. More power to them. This was a perfect end to my family vacation. It was fun for all. I would definitely come back here and recommend this place to all that are reading this review. If you only take away one thing from this review, look into getting a room if you are planning to visit, it may save you a lot of money like it did my family and also get you closer to the park.