MUJI Cooper Square

I really like their passport notebooks, I've bought a dozen of them at least. Good quality and reasonably priced paper products in general. Their brush pen is very soft and takes some getting used to, but that's user error on my part since I have no prior experience with calligraphy.

Arrived here on Sunday morning right at opening time to get a gift for my niece before traveling to see her. To my surprise, several employees were standing outside of the locked store waiting to be let in. I waited and waited waiting and gave up. Ran an errand nearby and returned 20 minutes later to see the same employees stuck outside. They weren’t even able to give me an estimate of when the person with the key would be coming. I assume some dire circumstance but you would imagine there are some safeguards. Didn’t have time to go to another Muji before seeing my niece sadly.

Fan of Muji. When I shop there, it feels like therapy. They very clean and calm vibe, which I love 🥰 I love their quality.

This is a typical Muji store with similar products and selections.

Nothing irks me more than when people hassle and embarrass you to make it seem like they’re doing their jobs. I purchased gigantic plastic drawer units and the employees strapped them for me by the register. They’re so big, that they’re larger than me and I was struggling carrying them. The security guard stops me and asks for receipt and a bunch of other questions. You think I’d be dumb enough to steal these gigantic containers and also have time to use the Uline strapping machine by the register?? Besides that, the location is decent and the employees were nice. However, why would you ask a customer if they want a receipt (yes or no) knowing that your store has security who asks to see receipt by the door? Doesn't make sense.

Review on Muji Cooper Square: Zero Star. My wife bought three pairs of foot cover socks last Sunday and they are marked size 5-7. When she tried them they were way too small. She wears size 5.5 shoes, so obviously the tags on the socks were not correct. So we went back today, a week later, and asked for exchange. The cashier referred me to their manager and the manager refused flat out to exchange the pair my wife tried. The lady manager said she could only exchange the two pairs my wife didn't try. Her reason for not exchanging the one my wife tried with the larger size (7.5-10) was because the tag was removed. My wife asked how she would know if she didn't try it and how she could try it without removing the tag? The manager kept saying it was a store policy. This would never happen with other stores such as H&M, GAP, Nordstrom, e.g. If this is in fact Muji's store policy, it is extremely short-sighted thinking, and needs to be changed. We love the store and its product and have been their regular customer for years and now We are thinking of not going back.

Muji is so convenient. Everything in that store from bedding, toothbrushes, moisturizers for the face, hands and clothing. They also have stationary pens and pencils, coffee, a room where clothes are on sale just in that room. They have men and women’s clothing. They have shelves and dishes. Lots and lots of things out there and they have very good customer service, their dressing room is clean there’s not a lot of dust on the floor where you pick up your trousers and there’s dust on them. They have generous rooms to Try on clothing and there are many of their stores in New York City and if one store doesn’t have the item they will call the other store and give you the directions to get there and hold the item for you as well. Now isn’t that how things should be done? I think so. Enjoy.

It is a place that sells practical products that are popular in Japan.