annedS3416VW
Google
How to explain excellence...from the moment we were greeted at the entrance to The Mulia as we alighted from the Luxury Escapes vehicle that had picked us up from the airport, to the informed, polite and helpful staff who checked us in, with the welcoming drink, we were spoiled and made to feel important. |We arrived at cocktail hour, and after we were assured our luggage would be delivered to our suite, Debi who is beyond professional, informed, helpful, funny, courteous and knowledgeable, then explained how everything worked, where everything was located, and what was included in our package. ||Our Earle Suite was stunning...from the entrance vestible, the welcoming plate of fruit in the spacious lounge dining area, the adjacent powder room, huge bedroom with comfy chair and footstool, a 2nd television, spacious walk in robe with plentyof hanging space and large drawers, separate shower with body showers, rain shower and hand shower, separate toilet, large double vanity, big stand-alone bath, and comfy large stool.|Our views from the 6th floor were stunning, overlooking gardens, trees, and distant vistas. Sliding doors took us onto a large verandah with bed, large jacuzzi, and table with chairs.||The cocktail hour, well, actually 2 hours, saw us in The Lounge with an overabundance of a delectable buffet as well as High Tea and constantly having the large selection of cocktails refreshed.|This was also the location for breakfast, though there were 2 other options. This huge, lovely, open-plan area overlooking the pools, cabanas, and the beach was elegant and subdued in its decor. The service was impeccable, our names were remembered, and my dietary restrictions were also remembered and thoughtfully catered for. ||There are 3 sections of this venue...The Villas on top of the hill, The Resort half way down the hill, and The Suites at beach level where we were located. Guests of the Villas and the Suites have freedom to use all aspects of the venue, whereas the Resort guests can only use that area. ||We dined at The Resort and were transported by golf buggy up and down the hill. The Cafe, where there were 7 different cuisines to choose from and Table 8, the excellent Chinese restaurant were frequently our choice as they were included in our package, and as we were there for 9 nights the Soleil and the Japanese restuarant Edogin were also options catered for by the dine-around credit.|The verandahs and bars at The Resort were spacious and luxurious, and the shops are an attraction, as is the grand staircase. There were open-air concerts on the lake some nights that could be viewed from comfy couches and chairs from a bar, but the noise did not impact us in The Suites, and they were finished early. Our package also gave us the option of afternoon tea or breakfast at The Villas, which offered stunning panoramic views over the ocean. ||Travel information was readily available, tours were organised, and transportation arranged..nothing was too much trouble. |The friendliness of the staff was unmatched, and the butlers, each floor had at least 1, lined up to say farewell and presented us with a box of their detectable chocolate's. |I think I forgot to mention we were there for Mother's Day, and I received a beautifully decorated platter of their chocolates and delectable sweets..scrumptious was the word, thoughtful was the gesture.||We enjoyed this visit so much we are already booked for September and returning with friends..
