G W
Google
I recently visited this restaurant with my family. The place itself is very nice, clean, welcoming in design, and the food was actually quite good. We were looking forward to enjoying a pleasant family meal, and in terms of presentation, the dishes didn’t disappoint.
However, what really affected our experience was the way we were treated. It felt like we were being ignored, even when one of my family members tried to call for assistance. The staff seemed friendly and attentive to other tables, but somehow not to ours, as if we weren’t really welcome. That was disappointing and made us quite uncomfortable.
To add to that, the waiter mentioned twice that “tip not included,” which felt unnecessary and a bit pushy, especially given the way we were treated. I chose not to leave a tip, not out of disrespect, but because of the lack of basic courtesy we experienced.
I fully respect the culture and people here and don’t want to generalize or stereotype anyone. I understand every place can have an off day or a few staff who don’t reflect the whole restaurant. But overall, this visit wasn’t pleasing, and I hope management takes note to ensure every guest feels equally welcomed and valued.