Murano gelateria artigianale

I had a really upsetting experience at Murano Gelateria. While waiting for my food to be warmed, the owner aggressively confronted us when we tried to sit at a table, shouting that Take-Away customers cannot sit inside. We had no idea this was not allowed; we even assumed it was a self-service place, as many small shops are. Instead of explaining, he just yelled at us. I felt humiliated and shocked when he repeatedly told us to “go to your country” in front of other guests, without any embarrassment. He even treated his own staff poorly, including the woman preparing my food. Hearing such discriminatory words in 2025, on a tourist island that should welcome people from all over the world, is beyond ridiculous. This behavior ruined our visit, and it made me feel disrespected and unwelcome. Honestly, not everyone should be allowed to run a business if they treat customers this way. I cannot recommend this place.

Delicious gelato. We have travelled around Italy and eaten one or two gelato per day and this is THE BEST we have had. Very interesting flavours, lovely and friendly owner, top quality gelato, generous servings. We had 5 flavours (pink grapefruit with pink pepper, lemon and basil, amaretto, chocolate, cinnamon cookie) and all we're unusual and delicious.

We first tried their cannolo king with pistachio - it was delish!!! Later we took a gelato+milk frappe - and it did not fascinate me as much… i took pistachio, and the it almost did not have any flavor at all… so hard to try the pistachio there… Hence, would not recommend ice cream here. Remember that the real gelato must be stored in basins with closed lids, and not in the open like this 😉

Excellent ice cream and a few unusual favours. The lemon and basil sorbet was delicious. Gluten free cones available too.

Very nice cute small gelato shop, hidden in between two buildings.

So happy we didn't line up in the busy gelateria's in Venice. Went here after lunch in nearby La Perla Ai Bisatei and got wonderful gelato without having to line up. Highly recommend this place even if the gelato is bit high.

Hands down the best tiramisu I've ever had and I've eaten it all over Italy and the world. Beautiful creamy texture and rich coffee flavors. The gelato was exquisite as well. Very kind service. We went back twice in one day.

One my top gelato experiences in over a decade of traveling Europe. The real deal with real ingredients. I tried the pistachio affogato, but everyone in our party loved what they got. Very kind staff. Very patient with kids.

Great service. Good portions commensurate to price. Great assortment of flavours. Highly recommended. Some of the best gelato I've had. No indoor seating. It's located a short walk inside the alleyway.

Wow. What amazed gelato. I had sweet cream, salty pistachio and amarena cherry. My husband had mango and Berry. Wonderful flavor. Super reasonable. I can't wait to go back. I want to try the black sesame and the peanut! No seating. It's just a store in the wall down a very small street.

Amazing Gelato and great service!! Serving size wasn't too big and price was reasonable. It wasn't too sweet!

I was craving a cold treat and luckily this tiny gelateria stand was there to save the day. Otherwise, we might have skipped right past it. The friendly lady behind the counter told us about their family business and how she and her brother make all the gelato themselves. I was in the mood for something more refreshing than creamy, so I chose orange and lemon Italian ices. They were very delicious and worth the pit stop.

This was definitely in the top two gelatos of my life, if not the best. We stopped by for dessert on a whim, because the gelato looked really good, and it was cheap, just 2 euros for a small cup with multiple flavors. I tried the pistachio and the milk/cream flavor. After my first bite, I made yummy noises and proclaimed that it was delicious. The girl working there lit up with joy. "You like it!?" she asked, excitedly. "My brother made it!" she beamed with pride. It was nice to both have amazing gelato and support a local, family-owned business. We scarfed down our gelato while walking the streets of Murano. Less than an hour later, we decided it was so good that we needed to go back for seconds. This time, I got the hazelnut and the milk chocolate in a cone, and they were amazing as well. If you're going to Murano, you absolutely must stop here. The sign just says "Gelateria Artigianale Murano," so it could be hard to find if you don't have the address.

Nice, small gelato place off the main path. Lady serving us spoke fluent english. My entire family enjoyed the gelato, which was creamy and flavoured pleasantly. Highly recommend the salted pistachio flavour!

Very good Gelato on Murano island. Highly recommended. The peanut gelato was delicious and if you are chocolate lover that one is good also. I have not tried all the flavors but I am sure everything must be good

We had our share of gelato during our trip to Venice. This was by far the best & creamiest gelato that we had during our stay. The service was outstanding and We were here daily! Highly recommend you stop in at least once during your stay !

Amazing! I had the strawberry gelato and it was so fresh and creamy. I loved it!! The staff was extremely friendly and welcoming. I was walking by and the owner asked if I wanted to try a free sample and how her and her brother made everything themselves. The sample was so good I called my family over and we all got some gelato! Would def recommend to everyone! :)

Murano Gelateria Artigianale is worth the trip to Murano and the short walk! The flavors we tried (we visited several times over three days) were the best we've ever eaten anywhere. The servers are so friendly and caring which made this place so special. Be sure to try the granita in addition to the masterful gelato.

The gelato was fine being short changed was not. 10 euros -7 euros = 3 euros. Pretty simple. I had to point this out to get the correct change after going back.

This is my favorite gelato in Venice. Traditional and authentic flavors. While there are many gelato places, this one is simply the best. We searched the city to try it again a second night and were just as satisfied as the first.