Murray's Toggery Shop

Wish it was 5 stars, but the customer service is bad. Almost all of the sales people are on their phones and they do not even bother to try and help. Bought a sweater, changed my mind. Went to return it the next day and got store credit only. Oh well.

I visited the store and I loved all the clothing they have. Beautiful window display, very classy, and great selection of colors and style. I was looking for a nice stripe sweater in small size, they didn't have it at the store,but one of the owners Michael offered to go to the other store to get me the Small size. Am very happy with my purchase ,and if I could give 10 stars I would, for great customer service, friendliness and high quality clothing. Michael, thank you very much for your great help.

Recently purchased a second pair of Nantucket Reds. The first pair were bought in 1982 and still look good. Alas, the current ones are made in China and paper thin (ripped on 3rd wearing and I’m not a chubby fellow). Expensive and sadly super shoddy. Buyer beware.

Love this shop. The clothing is of high quality, and unafraid of color and island fashion. The owner is remarkably helpful and old school hands on customer service. The entire experience is something that we look forward to when we visit the island.

This is the best place in Nantucket to get the classic Nantucket Reds!

I had a great experience shopping at Murray's. A pair of shoes I purchased through them developed an issue many months after i purchased them. Murray's staff was committed to resolving the problem from the moment I reached out to them and they went above and beyond to assure that my issue was completely resolved to my satisfaction. Could not have been happier, will definitely be back!

I was looking for certain a pull over top. I had bought one over the summer and love it so much I wanted a another one in a different color. A lovely saleswoman In the ladies department listened to me describe the brand. She immediately found and on the sales rack! Lucky me! Thank you!

This is my first trip to Nantucket, and Murray’s was one of my “have to go!” destinations as a lover of clothes. It’s hard to express my disappointment at my experience there. I expected, having worked at upscale haberdasheries while in college, that this would be a great experience. While the clothes are of excellent quality, the staff is not. It felt as though their attitude was like “aren’t you lucky to be here?” Yesterday, my wife and I wandered in close to closing time, unbeknownst to us. One of the staff was “kind” enough to let us know they were closing in 5 minutes. The stores where I worked would never have been so rude and would have stayed as long as required to make a customer happy. (I know being polite is not just a southern thing because we have met many gracious and kind people working on this ideallic island.) But, to be polite, we said we’d come back tomorrow. We come back. Not a single person in the store spoke to me nor my wife. Not one. I’m thinking, “nice clothes, but most of these brands I can buy at home or on line.” I was ready to drop a pretty penny. Instead, I bought a visor and a cap. There are several nice men’s stores in Nantucket. I suggest you go there rather than Murray’s.

Island staple. Still the best of everything: merchandise, service, prices, and experience. Every time I'm on island, I always visit! I buy small stuff and toss it in my knapsack, and for larger items I have those shipped back home. Murray's also has an order online catalog too. Nothing is more representative of ACK than Murray's! No negatives whatsoever.

MURRAY'S TOGGERY SHOP is the place to go to grab your quintessential Nantucket duds. They have picnic baskets, sandals, hats and a whole section for Nantucket red apparel.

Honestly, love Murray's. If you are needing true Nantucket red gear, this is the place to go. If you are needing cute clothing items for the stroll in December, this is the place to go. If you are needing any kind of refresher, casual, themed, you name it, this is the place to go. Excellent selection for women and men. They carry a lot of very cute Nantucket gifts and swag. The staff is extremely helpful and store is organized wonderfully! Check it out if you are in the mood for something for yourself or need a gift!

I've been a loyal customer at Murray's for over 20 years, but after my recent experience, I won't be returning. When I brought back a defective pair of shoes just one day after purchase, I was met with immense rudeness and condescension. The saleswoman actually said, "I haven't had issues with shoes in 24 years," as if that somehow invalidated my concern. I was also told they could only do whatever the shoe rep allowed -- as if the store bore no responsibility for selling a faulty product. While I understand that quality issues can happen, I expect a reasonable & polite solution and most importantly, not to be made to feel like I am the problem. The staff were so incredibly impolite and inappropriate, I'll be sure my friends and family know to avoid the store in the future as well. It was an embarrassingly poor display of customer service from a store that should know better.

I bought a short sleeve Nantucket red polo shirt during the winter. When it was warm enough outside I wore it twice, laundering it in cold water after each wear. (I wash all my colored clothes in cold water) The shirt shrank (about a size) during the second wash. I told this to the store staff, but they weren't very helpful, not even giving me a discount to purchase a replacement. Surely they could afford some sort of a discount on an $85 polo shirt. I am giving one star because the shirt is not good enough to withstand a simple washing, and the staff wasn't willing to help.

If I could give this store 6 stars I would. I loved the old world charm in here and the variety of needlepoint and Nantucket red items. The customer service was wonderful and I was able to buy my husband some must haves from Nantucket! I highly recommend this shopping experience.

Vast store that carries the Nantucket red collection (I'm personally not a fan). Get ready for sticker shock here. I couldn't reason with their prices on items that i could find anywhere back home.

Top-notch clothing inventory! Home of "Nantucket Reds"! Prices are reasonable for the quality of goods!

Murray's Toggery Shop was on my list of places to see before I got to Nantucket. Why? It's the home of the original Nantucket Reds™ and I'm a bit of a preppy. We stopped by the store on a Saturday afternoon. There were at least 6 employees in the store and we were the only customers. One of them managed to grumble a greeting. It's a lovely store with a nice selection of Smathers & Branson needlepoint merchandise, Sail to Sable dresses and tunics, Nantucket souvenirs and the Nantucket Reds. We found the Nantucket Reds to not be our style and were turned off by the icy reception so we did a quick walk through and headed back down Main St. One and done.

We really like stopping in Murray's when we're on Nantucket. First of all, who can resist a clothing store that refers itself as a "toggery"? It reminds me of a UK friend who occasionally (and without kidding around) refers to her clothing as her "togs". Stepping into Murray's is kind of like returning to a more genteel era when there were loads of these kind of small, local department stores in which the shopping experience is completely manageable and has plenty of helpful sales assistance. Murray's deal is that it specializes in classic clothing of the East Coast preppy variety. It is also from whence the widely (and wildly) copied Nantucket Reds come from. "Nantucket Reds" refers to the very specific color that a canvas-like cotton fabric is dyed. It is most common to see the fabric turned into pants or shorts, which have become, for better or worse, the "de rigueur" clothing item to wear here on the island. Of course now you can find everything dyed this color including shirts, blazers and hats. The fabric is "100% cotton and guaranteed to fade." And as they fade and become more worn they look even better. And please, be able to distinguish between pink and Nantucket Red! ;-) I know, I know, it can all get to be ridiculous and it's true that some people just try way, way too hard sporting this look but I'll admit I do love the Nantucket red color. We did see a number of over the top Nantucket Red preppy types and took to calling them T.T.H. (Trying too hard). You must have a sense of humor about all this if in fact you are actually going to wear them. There are lots of of other classic clothing options to be found here for men, women and children. Don't bother stopping if you're looking to buy a piece of clothing which is an "up to the minute" off the runway hot fashion trend. This is the stuff that will stay in style (preppy style anyway) for the next 100 years. Think khaki, madras, blue blazers, button down shirts and striped boating sweaters. Things have always been pricey here but the quality has always been good. I am sad to report that the Nantucket Reds are now imported from China and no longer made in the US. I am therefore not sure about the quality anymore. They lose a star from me on that account. On this visit, the only thing I bought was a baseball hat. We shall see how that holds up. But it's still worth a stop in if you're strolling down pretty cobblestoned Main Street.

I'll just put out there that Murray's is not my type of store at all. It is preppy beyond belief and definitely geared toward an older [money?] crowd. The clothing and accessories are definitely all very expensive, too. However, the staff is very friendly, and they are everywhere. Plus, I do kind of like the old-school department store feel of the store. It kind of feels like a time machine!

This used to be a great store but sadly, it's gone downhill. Keep in mind that the awful customer service is in part due to the pandemic because they are having a very difficult time finding help. Having said that, the service was poor and the store just looked sad. I still love the nantucket reds and some other products they sell but the service needs to improve.

Murray's has always been considered a "go to" place for Nantucket Reds. Sadly, the 100% cotton men's polo shirts (imported from China) are lacking in quality. After a couple of washings, my polos have shrunk considerably making them unwearable. For $75 a shirt, I would hope for better results. My Ralph Lauren and Vineyard Vines polo shirts don't shrink - they're also 100% cotton. Murray's should not associate themselves with such a poor quality line.

I was shocked by the poor customer service of this store. This is going to sound snobby but dear sales professionals, you are WORKING in a store in Nantucket, not shopping in it so please recognize that your very livelihood depends on people like me coming in and having a pleasant shopping experience. I don't ask for much, a pleasant smile, answering questions without condescension. I wandered about this store and none of the sales people even looked up to acknowledge me. I went to the shoe department, tried on a few pairs of shoes and bought nothing. The sales staff acted like they were doing me a favor by getting the shoes in my size. When I asked a question about fit, I was treated like a nuisance. My hubby was in the Vineyard Vines section and no one asked him if he needed help or offered any assistance. We left this store and went to Vineyard Vines by the ships (yes, I know it is owned by Murray's) and made our purchases there. For the record the hubby and I were very well dressed. We didn't look like vagrants who were going to waste the staff's time. Needless to say, we won't be coming back.

The clothes there are beautiful but the people who work there are in no way friendly or helpful. I walked into the women's section where i said hello to two employees. It was obvious that I was interested in their clothing but neither employee ever spoke to me. Angry, I took the clothes I wanted to purchase to the men's side. I didn't want either of the women who ignored me to get credit. The men's side was no better. The employee with the pony tail ignored my husband as he shopped. i won't go in there again. There are lots of nice clothing stores in Nantucket who might actually appreciate our business.

Your headquarters for Nantucket reds! (And all things East-coast preppy.) Also - they Murray's has just opened a warehouse store stocked with seconds and last year's fashions at 7 New Street (a 10 - 15 minute walk away. Closed Sundays).

Absolutely love this store every time I go! Staff always asks me if I need help and when I do they show me great options. I buy something every time I go in the store would definitely recommend.

The best way to describe Murray's is upscale yet local. I bought my very own pair of "Nantucket Reds" and a Nantucket hoodie by Tidal Rock. (www.tidalrock.com ) People were friendly, prices were lower then what I expected. Definitely worth a visit.

Was excited to get the original Nantucket Red shorts but ended up not buying anything due to the very rude staff. I'll take my business to one of the other million stores that sell the same exact thing.

Iconic, but staid. It's an older shop that feels it's age in a bad way--lots of circle racks that are stuffed with clothes, lots of odd cheap accessories. You can get the ACK Reds here, and this is the place to get them, but it's not somewhere I'd want to linger beyond that. It does the job it needs to do, but it's not a stylish or exciting/inspiring spot. With a little love and design, this icon could become a preppy staple, but it needs thoughtful buyers and some merchandising help.

Hm. Giving 3 stars because I came and found what I was looking for -- the every sought after "nantucket red" pants. I was in the store roughly ~15/20 minutes and not one sales person came over to help me. I was buying the pants as a gift and was going to ask questions about putting some ensembles together but felt as if I might be interrupting the staff had I asked them. I also kept checking my phone and the time to see how much time had elapsed HOPING someone would've come by but alas no one did. I purchased the pants. IT is a nice store, but the people working should be more friendly and welcoming because I was there looking to spend money and left with the bare minimum. on the bright side there are literally dozens of stores in walking distance!

Fun, authentic Nantucket shop! Carries Vera Bradley, Vineyard Vines, etc. Has a huge selection of Nantucket red clothing, hats, aprons, etc.

I went in wanting to buy a pair of shoes, and had to wait because the sales lady thought talking to someone who wasn't shopping was more important than helping a customer. Neither sales person asked if I needed help, and I stood waiting with them clearly seeing me waiting for about 15 minutes. Worst customer service ever, will not be going back.

This is a "must shop" store that exhibits the true styles of Nantucket. Think Nantucket Red! Service is excellent and the styles are classic and preppy.

What a summer clearance sale! My teen bought some very chic Calvin Klein jeans for a super price. I bought a pretty long black and grey skirt and a short fun Nantucket Red skirt. Mom bought Nantucket Red T shirts for Xmas. Love the clerks, the attendants, the designer clothing and the summer sale!

Renowned shop for TRUE home of Nantucket Reds and a wide assortment of ultra-prep garb.

Awesome place. Very preppy, old school and tons of different preppy brands. Every style, color, kind of Nantucket Red Apparel and Accessory you can imagine! Love it.

When I walked in to Murrays yesterday, several things caught my attention. One, the interesting diversity of clothing. Two, the slightly standoffish feel of the folks working the front if the store and Three the absolutely WONDERFUL customer service I received from the lady working the shoe department and Eve, the lady with the measuring tape. Eve did an amazing job of asking me what I was looking for and taking me to it. I was looking for skull and crossbones stuff and she cheerily helped me. Unfortunately the collared shirt in the front was only offered in yellow. I require a way more ominous color in my skull and crossbones wear! I had a great experience at Murrays. Eve and the lady in the shoe department made it so.

If you harken back to a memorable time when classic clothing was in vogue. I'm sp[eaking of the years beetween !963 and 1968 then Murray's is for you. Great madras shirts, shorts etc. Guaranteed to bleed. You can also find "Made in USA" clothing here which is nice. Shop and have fun aty Murray's!

Finally got hooked up with some Nantucket Reds from Murray's. The staff was friendly and helpful!

Most unfriendly shop I've visited in years. I went here after the tourist season was over, so they weren't busy. The staff ignored me and just stared. I walked over and looked at some of the belts and the prices were nuts. The whole vibe was so bad that I walked out and over to the Nobby Clothing Shop which dates from 1930. The owner (third generation) was a really engaging, friendly guy who not only sold me a nice Nantucket belt (for a fraction of the price they were asking at Murray's) but gave me some useful suggestions on places to visit while on the island. Murray's: never again.

Yes yes, I know, the bastion of all things preppy . . . well perhaps, but their reliance on a single trick (the Nantucket Red fabric) has rendered Murray's almost in the category of tourist/kitsch. While the original Nantucket Red trousers are classics, not only have they been copied and improved upon by dozens of other companies, but the last pair I ordered was cheaply made (China or some such), the pockets were mistakenly sewn shut and attached to the pant, and had a bizarre fit pattern (too small waist, enormous seat and rise). When I complained to Murray's, they did nothing . . . no surprise.