Scott B.
Google
A great experience from start to finish! We were coming from another country with a rental car, so we called the front desk to ask about parking. They sent us an address to the parking area and had staff meet us to help with the luggage and short walk to the hotel. The hotel is perfectly located in the historic center. It's beautifully renovated with very modern amenities, but they used the old walls to keep the authenticity and charm. Hence, the Latin word murum, meaning wall. All of the staff are incredibly professional and friendly. I've stayed in hotels around the world, but have never met anyone as thorough, responsive, and informative as Carla! Her initial brief of the city, including restaurant recommendations, was second to none! She arranged tours, scheduled dinners, and coordinated early breakfast for us. She was eager for feedback and genuinely cared how our stay was going. She definitely represents the hotel well! The room, including the bathroom, was very nice and comfortable with cold AC! The ratings don't lie on this place.... HIGHLY RECOMMENDED!