Jonas S.
Yelp
Hands down the worst customer service I have ever had.
This place had been recommended to me by colleagues and when we felt in the mood for sushi we decided to give it a try.
We arrived around 8 on a Saturday night and walked in after another couple. Both of us waited to be greeted or at least acknowledged by any of the staff. Three different waiters kept rushing past us and none even looked at us. After ten minutes the other couple just left. When I asked a waiter who started pouring drinks behind the bar about the wait time, he rudely told me that two parties were ahead (one had been waiting at the bar when we came in, the other one had just arrived and forgotten to confirm their reservation so the table had been given away). I then told him that's fine (even though I didn't really get why the second party was ahead despite a non existing reservation), I just wanted to know if had us in mind since no one had even said hello to us.
Then he started to shout at me, repeating that two parties were ahead and he didn't care if no one had acknowledged us waiting.
Wow. I get that a busy night can be stressful but I have never been shouted at by a waiter just for saying I'd like to be acknowledged as waiting for a table.
The other waiting parties were also shocked as we left before the waiter would lose it completely.
Wouldn't recommend for a nice night but if getting treated horribly or abused this might be your spot!