Martin Brown (Martystagram)
Google
The Cezanne exhibition in the summer of 2025 was beautifully presented and extremely well organised. This is the overwhelming reason I wanted to visit the museum. However, the permanent collection did not inspire me so much and the floor with the modern art section was closed and will be closed until October.
Whilst the exhibition was 5 stars, my following comments drop a star and they are based on the organisation and feeling given over to me about the museum.
I paid full price and I do not believe this is a fair price for this type of gallery compared to others I have seen throughout France and elsewhere in similar European cities, especially when one of their major sections is closed. It does not encourage people to see great art when they visit a beautiful city like Aix. This is particularly true of younger people unless they can take advantage of a cheaper ticket. Arrival organisation of the visit: There is no ticket office at the gallery. I was told I could reserve a ticket online or walk to the tourist office, whilst close by, this is an inconvenience. I reserved my ticket online and it was a complicated and difficult process. The first message on entering the website was "Pour des raisons de forte affluence, les réservations peuvent être momentanément perturbées. Dans ces cas là, merci de réessayer ultérieurement. " In English, it was translated to something like the connection may fail and please be patient as it is overloaded. This was confusing and from what I was told from a person at an information point, this message is always visible. The process of booking a ticket online was unfriendly with many pages to scroll down to reach the point of booking. Regarding the entry to the building: the space taken up by security looks and feels unpleasant and unwelcoming. The grandeur of the security is intimidating. I hope that in the future someone will make the security more subtle and include a ticket office or improve what is already there.