Johanna B.
Google
Absolute rip-off and rude staff! Avoid at all costs!
DO NOT BUY "Combo" tickets for Neapolis Park + Syracuse Archaeological Museum! On March 2, 2026, the seller at Neapolis lied to our faces: we asked if we could visit the museum another day (it was closed anyway), and he said "No problem, go another day!" No mention of the 3-day limit—nowhere on the tickets or the welcome poster (photos prove it)!
We come back March 6 (rainy Friday, our only bad weather day in a week in Syracuse), and the screaming museum hostess denies us entry, yelling in Italian 4x that "March 2 + 3 days = March 5, not 6!" Treats us like idiots, refuses any fix, demands full price AGAIN.
Feels like a total scam! Half of Neapolis is still closed from fallen trees 2 months ago—unbelievable neglect.
We got scammed out of our money and have been treated like idiots 😡
#SyracuseScam #ArchaeologicalMuseumFail #NeapolisRipoff