Jordyn W.
Yelp
We've always enjoyed coming to the Arts and Science museum, until today. We've brought our son since he was a year old, never had any issues. Today is my daughter's first birthday and her big brother wanted to "take her to outer space" at the planetarium. Knowing this to be an establishment specifically for children and learning, we were excited to have a fun family day. When we walked in and we paid our money to be there, the lady at the front desk told us about the planetarium show at 11:30, never once saying anything about babies or strollers. We took our seats inside of the planetarium before the show started, I was feeding my daughter a bottle and she was on the verge of falling asleep in the dark room. The man doing the presentation walked past us many times, and had MULTIPLE opportunities to quietly pull us aside and express his concerns about having our one year old with us. But no, instead he waited, and singled our family out over the microphone continuously until my husband couldn't take any more. Then he says he's "worried about crackers getting on the floor".... she has no teeth! No one was eating crackers. The way he handled the situation was completely uncalled for, absolutely ridiculous, and some may even say humiliating. We will never step foot inside of this place again, and we will be sure to let everyone else know about the way we were treated. This is the experience we get to remember for our baby girl's first birthday. Thanks! You may want to have a training session on professionalism.