Sasha B.
Yelp
If you would like to learn more about the dictatorship and what it was like to live during the years of the Pinochet's rule this is a must see. It is free to the public and located conveniently right next to the metro Quinta Normal.
This museum is relatively new, as it was opened to the public in 2010. President Michelle Bachelet was the person to spearhead this initiative (she herself was tortured during the dictatorship). The museum functions with a single goal: to keep the memory alive of the atrocities and human rights violations that occurred between 1973 and 1990. They want to make sure the victims are not forgotten and their stories are told, so history does not repeat itself.
This 3 story building is separated into different exhibits, which use many mediums, to give the visitor a real understanding of the brutality that occurred during the dictatorship. You can see what it was like to live in a torture camp, see the beds, the items they were tortured with and as you walk down the hallways, you can see the photos, videos and propaganda of the time.
Although there are audio guides in several languages for the permanent exhibits, it is important to keep in mind that some of the information, like the videos, are in Spanish (the videos were by far the most impactful for me.) That is why I recommend taking advantage of their free guided tours. Their normal tours are in Spanish (Sundays and Saturdays at 12pm 3pm and 4pm) but if you contact them in advance, you can schedule a free guided tour in English if you are part of a group.
Note: The architecture is beautiful, with their open floor plan and large windows, you can see out onto the city while learning about Chile's history.
They have a large plaza outside as well, where the museum holds events and free concerts to promote Chilean artists.