Eric Rehkalt
Google
We went to the museum on a Tuesday afternoon, not realising that on Tuesdays, the museum is free to visit which is wonderful!
We didn’t book or buy a ticket in advance, but it’s generally recommended to do so due to limitations of how many visitors are allowed in the museum at a time.
When we arrived, the main entrance was closed with a few people arriving a bit before us. The people ahead of us asked a security guard for directions on how to get in, and they were told to form a queue near the main entrance, as there’s too many visitors at the moment.
We waited about 10-15 minutes before being let in. I think that this system could be organised a lot better, as there were no signs or obvious indicators that we simply had to queue to be able to get inside, as the doors were closed and no representative was waiting outside.
To get to the main exhibition, you have to go down to the very bottom floor, which has a souvenir shop, info desk, toilets, seating area, cafe, lockers for backpacks and a section to get an audio guide from.
We got a free ticket by going to the info desk and also a small black coin to use in the lockers to store our larger bag (security at the entrance to the main exhibition will likely turn you away from the queue if you have a backpack).
The main exhibition was very informative and laid out in a nice, logical way - lots of reading material, videos that played on repeat with subtitles, and pictures/items to view.
Make sure to give yourself a few hours if you wish to not rush through the whole experience, it takes about 2-3 hours to go through the main exhibition.
The top most floor has also a small exhibition, which covers a bit about the history of the site where the museum was built.
Overall a very interesting museum, definitely worth a visit!