Musheireb Boutique Hotel - Souq Waqif Boutique Hotels by Tivoli

We stayed at a Souq Waqif Boutique hotel when we had a stopover on the way home. The hotel was really lovely, very comfortable, very clean and within a fabulous market area. The staff were professional and very keen to assist in any way they could. One staff member, Ansar, who we had most contact with, was especially friendly and gave outstanding service. We were sorry our stay was not longer. We recommend the hotels in this group and would stay there again without hesitation.

I had a fantastic stay at this hotel. The staff were incredibly friendly But Security Guard Sabbir was excellent always ready to help with a smile. The room was clean, spacious, and well-equipped with everything I needed. The location is ideal — close to shops, restaurants, and public transport. The breakfast buffet had a great variety and tasted fresh every morning.

Fabulous little group of hotels throughout the Souq Waqif. We were treated like royalty. The staff are amazing and could not do enough for us! Our room had a lot of space and we had a beautiful view of the Dhow harbour, the Corniche and the Kings camels. ||Our hotel provided a club car (golf cart) to get between the hotels. The porter/ driver ‘Ansar’ was very attentive and even dropped as at the supermarket because it was too hot (48C) to walk very far. The pool and gym are in 1 hotel. The breakfast in another. 1 of the hotels is right beside the Metro so we could go anywhere from there. ||They provided a pod coffee machine with pods as well as free water daily.||Beautiful hotel, we would definitely stay again.

At reception we have been informed of all the possibilities to visit, upgraded the room at a good price. All complementary drinks on the room - wonderful by the way - are free.|The Tivoli is a set of buildings with different facilities and are 5' walking distance in the Plaza. |Staff very friendly and good customer service.

We stayed at Al Mirqab, a serene retreat that combines contemporary design with rich Arabian heritage. It's the only boutique in the collection with an indoor pool, gym, and the stunning Al Terrace, which offers a refreshing fusion of authentic Indian and Qatari flavours. Truly a hidden gem!||The hospitality was top-notch, living up to the hotel’s excellent reputation. A special thank you to Abdulla and Thauhid, who made our check-in and check-out seamless and welcoming.||Wandering through the Souq was a cultural delight – from traditional abayas and perfumes to spices, handicrafts, and cosy shisha cafés. And the complimentary hotel cart service between the boutique hotels was such a thoughtful and convenient touch!||If you're heading to Doha and want to experience true Qatari culture with a boutique luxury twist, I can’t recommend this place enough.

We stayed at Souq Waqif Boutique Hotels in May 2025 and unfortunately had a very disappointing experience, made worse by poor communication and unhelpful management.||From the moment we arrived at 12:30 AM, issues began. The in-room phone didn’t work, and though staff promised a fix, nothing was done until we were moved to another room the following day. This meant every request had to be made in person.||Breakfast on our first morning was a mess — we arrived at 9:50 AM (well before the 10:30 AM end time), but were told orange juice and pancakes had run out. Our omelette was mistakenly given to another table, and we ended up leaving without eating before a day trip.||That evening, we asked staff to reheat food at 8:00 PM. It wasn’t returned until 11:45 PM — still cold — after repeated follow-ups. We were then told staff weren't allowed to reheat food at all. When we asked if we could order something instead and be reimbursed, that was also refused.||The same night, someone knocked loudly on our door three separate times around 12:30 AM, waking us up — with no explanation or apology.||On our final day, we waited 50 minutes for a golf cart after calling at 9:15 AM. With a toddler and luggage in the Doha heat, this was unacceptable.||We raised all of these issues with hotel management. Once the managers were informed, we suggested they sit down with us to discuss possible compensation. Unfortunately, this led to more disorganization and poor communication. We returned from a long day visiting family at 11:00 PM, only to be left sitting at the front desk for two hours, waiting for someone to get back to us — with no resolution.||Managers were involved, including a staff member named Elyas, but sadly, none were helpful or proactive. The only offer made was a room upgrade — for the last two hours of our stay. This felt like a token gesture that completely overlooked the extent of the issues we faced.||For a hotel branded as 5-star and affiliated with Qatar Airways, the service and professionalism were far below expectations. We experienced repeated inconvenience, a lack of empathy, and zero accountability. Unfortunately, we cannot recommend this property and will not return!

I went for a solo trip explore Qatar, the staff were amazing. Ibrahim on my first day was really lovely he took my bags and took me to my hotel settled me in. He should recieve a promotion as he goes above and beyond. .||Where ever i needed to go and guidnace Ansar was also very helpful and went oit of his way for me. He should also recieve a promotion. He was always pleasant and made sure i had everything i needed.

Beautiful hotel, well located, clean, great hospitality. Sahim showed me around the Souk and provided a very warm and helpful experience (as well a few tips and recommendations on what to visit!)