Suzanne M.
Yelp
I can't say enough good things about My Guest Roma. From the accommodations and breakfast to travel guidance and flexibility, everything was outstanding. Stefano, the man with whom we booked the rooms and spoke with the most, was wonderful, so friendly and knowledgeable. My husband and I needed a late check in, like way after hours, and Stefano and his staff cheerfully accommodated our request.
The room was clean, bright, and well-kept. Upon entering the first time and seeing the room, with all its furnishings and amenities, my husband remarked that he was glad we were spending this most time at this particular lodging. A discreet mini-fridge under the desk was quite useful and the fresh flowers in a vase was a wonderful homey touch. (Also exciting was the bidet, an especial, delightful oddity for Americans.) At breakfast the first day Stefano greeted us warmly and offered to sit with us to help plan our time in Rome beyond what we thought of ourselves. He knew all the major spots to go to as well as some "off the beaten path" spots. We found ourselves busy and with full itineraries for our three full days in Rome.
The location of the apartments, in Bologna, is a quick subway ride away from city-center and a reasonable taxi ride. A convenient 24-hour supermarket just a block down the street satisfied late night cravings and snack necessities.
Really though, the action that stands out to me the most was of how considerately we were thought . We also needed an early check-out, like at 6 in the morning to make our flight home. The day before we told this to Stefano, to make sure nothing further was needed for check out. He asked if we would like breakfast for the next day, and after some awkwardness from us (wanted to say yes, not sure how to say yes) he said he would send the food to our room for breakfast. When we got back in the evening, we were so shocked with what was sent. What a spread! It was more than enough and lasted throughout our journey home.
Thank you, Stefano, and the whole My Guest Roma staff, for helping to provide us with a wonderful time in Rome and very fond memories. Can't wait to come visit again!