Terence F.
Google
As many reviews have said, there are a few different menu options here, and depending on what type of menu you order, the seating is different. There is FUN, LUXE and kappo. The FUN menu seems to be more casual and creative, LUXE has higher end ingredients but still a fusion kind of style, and Kappo seems to be more of a kaiseki style with less emphasis on the teppanyaki.
The service here is excellent and very attentive, and even for the LUX side, the chef is very informal and tries to make a lot of small talk with customers. English level from the staff is also quite high, due to being in the W hotel. Speaking of which, it seems Bonvoy members get 10% off, at least during dinner.
The food itself was quite good, and the ingredients were high quality. The portions are not large, and I was not 100% full, so I also ordered the Okonomiyaki. It's not the typical style and was quite light and fluffy. For the meat, they also let you pick a knife to use, with some comically large knives which seemed to be more like butcher knives.. Haha..
Anwyays, the overall meal was pleasant and convenient if staying at the W or nearby.