MyPond Hotel

Very nice friendly staff. Delicious food, affordable prices at the bar. Fan heater inside the rooms didnt get cold this winter my room was very hot. Smart key tag to open my room and open the elevator.

The stay was wonderful, been to the same hotel 3 times already and that should say it all.||There are now lots of restaurants on site and around, within a walking distance. ||This is the true place to come to when you want to relax and recharge. Ooh, their food is delicious, breakfast to dinners. The staff is all well professional and eager to help.

Amazing accommodation and I appreciate the fact that when we booked the double room for my partner and our infant, they put us in a family room, which I'm truly grateful for. Definitely coming back here. The lady at reception (forgot her name) who checked us in on the night of 01st March was friendly and inviting. Overall its worth the money

I was stuck into a dingy back room overlooking the parking lot. They were not full at all, but didn’t seem to be forward thinking enough to put me in a room overlooking the river. I paid cheaper online rates, so I guess they thought I wasn’t worth the trouble (lol). Make sure to request that you are not in one of these crap rooms. Staff were friendly enough, but the place is dated and getting run down. The bathroom was cleaned, but the shower was quite gross and old and slimey. I stayed for three nights. Thankfully I was out all day and it was only a place to sleep.

The shower was not clean. Had black marks, soap scum in the soap holder. The service is perfect. Friendly staff shame. The weather was perfect and ate breakfast outside...the view was amazing. Looking at the boats and beautiful boats.

My wife and I recently enjoyed a two-night honeymoon stay at MyPond. This was our third visit, the previous being in August 2024. Upon arrival, we were greeted and asked to complete a registration form, then given our key card and room number. However, unlike our previous stays, we were not escorted to our room, nor was assistance offered with our luggage. Several minor issues require attention to enhance future guest experiences: Hotel Stay Feedback Water Issues • Water took forever to get hot & lack of pressure. Electrical Outlet Problem • kettle and fridge share same plug so each time kettle is used, fridge has to be unplugged. Missing Amenities • No stock of Hot Chocolate on both occasions when asked. Maintenance and Room Condition • maintaince is lacking , rooms could do with a fresh coat and abit of an update. • Feels more like a B&B now than a "4 star Hotel" Lamp shade was held on with double sided tape. Beyond the previously noted aspects, Andiswa provided exceptional dinner service. Her amiable demeanor and delightful sense of humor were truly outstanding. Furthermore, the chef's culinary skills were superb; the steak was among the finest I have ever experienced. The overall dining experience was impeccable.

Great accomodation. Very friendly service. I particularly enjoyed the breakfast buffet. ||Extremely comfortable accommodation and very restful nights. five star

The service I received from the Lady at reception when I arrived as she fetched my luggage from the car to the room ,also the housekeeper this morning were the excellent.They served me with a smile and professionalism.Well done My Pond.I will come again.