Mystique Holbox by Royalton, A Tribute Portfolio Resort

I spent the day here using the day pass. You can access the beach club and hotel facilities and you pay for what you consume. Although a little above my budget, I had a lovely day enjoying the luxury Mystique Beach Club had to offer. The food and drinks were great and the staff were really attentive, would definitely recommend!

Bad issue with the room, door wouldn’t open so we asked them to open it for us when we got to the room from dinner and drinks around 11:30. Made us wait until 1AM. But the manager was extremely attentive and friendly. Offered us breakfast and a ride to the ferry.

We had a not-so-great experience with this hotel, I stayed in 3 rooms in 3 days! At our arrival, we found out there was a big construction next to the hotel and the noise was TERRIBLE! They must let guests in advance to expect extremely loud days while staying here. Then the reception lady "assumed" that we were 2 women and we were friends, so she instantly changed the room we had paid for and gave us a double room which we didn't accept. We are married! So, the manager very kindly gave us another room, that had NO privacy at all, so they changed us again, and surprise the AC didn't work properly. The staff was very nice to us all the time, but it was a pain the whole experience. In summary, the location is good, beach is wonderful, pool just ok, and rooms are not what they advertised. If you are staying here between june 2025 and maybe a year from nowbe prepared to a very noisy stay!

Small hotel that has a boutique feel. The area reminds me what Isla Mujeres and Tulum were 20 years ago. I was there with my 2 kids. Their favorite part was in downtown when a group of kids asked them to join their volleyball game. They love meeting people and exchanging contact info to remain in touch. I loved their piña colada made from real ingredients. The rooms looked new, fresh, bright, and minimal. My style.

I recently had the pleasure of experiencing a massage at the Mystic Hotel Spa in Holbox, and it was truly exceptional. My therapist, Yessi, was incredibly professional and delivered a deep muscle massage that was both therapeutic and deeply relaxing. She is clearly a true expert at her craft and made a real difference in how I felt. The spa itself is clean, beautiful, and offers a serene atmosphere that enhances the entire experience. The team at Mystic Hotel is warm and welcoming, and the venue is truly unique — a perfect setting to unwind and recharge. I highly encourage anyone visiting Holbox to treat themselves to a session with Yessi. You won’t be disappointed!

This was an amazing hotel to stay at. The staff are extremely helpful and friendly. Food is 10/10 at the restaurant- delicious breakfast, yummy fish tacos and burgers, fresh flavourful salads. Cocktails were just ok. We found everything very clean and the beach has a super chill vibe without some of the seaweed seen elsewhere. Special shout out to Laura and Marianne for being so kind!

Great hotel and people are very nice and friendly. The views are awesome.

My family and I stayed here for three days and did not have a good experience with the cleanliness of the rooms. The room we requested was to be in king bed, upon check in she stated she had us in double beds. We asked her she can put us in a room with a king bed. The first room we checked in too, there was moldy residue left on our pillows, red stains on the towels and hair on the cups the provided in the bathroom. I went downstairs and kindly requested a room change and advised her of my concerns and she stated the reason the room is in that condition. is because that was not the original room for us. The rooms should be clean regardless. The second room we checked in to while my 1 yr old and I were sleeping, my husband noticed a big yellow stain on the comforter. Once we pulled them back, we noticed soiled sheets. We requested to talk to the manager at this point but he was unavailable. The next day while out on the island, we come back to red spots all over the sink and floor. Another visit to the hostess and we were told the manager is going to provide free breakfast along with a refund for the breakfast we had that morning at the hotel. Although they were completely apologetic and we did receive a complimentary breakfast for 1 day, they never fulfilled their promise on a refund.