Anisha A
Google
When we first checked in, the two staff members on duty were incredibly helpful — we had made a mistake with our booking, and they went out of their way to help us fix it. However, the manager was extremely rude. HalalBooking even called her to resolve the issue, but she was uncooperative and dismissive. I ended up using the free cancellation option provided by HalalBooking, and honestly, I regret rebooking with them at all after how she behaved.
The hotel photos are quite misleading. Online it looks modern and fresh, but in reality, the rooms are very outdated and worn. The “pool” they advertise is tiny — it’s more like a jacuzzi, not a proper pool.
Breakfast was disappointing too. The food was the same every day with no variety. On top of that, you even have to pay extra if you want a cappuccino, which feels quite stingy for a hotel breakfast.
Overall, apart from the kind check-in staff, this was a letdown. I wouldn’t stay here again.
