La Mai Hotel

Great find! Very well maintained, clean and service oriented. A short distance from the tourist area of the Night Market, but close enough. We'll worth the price! Will definitely stay here again the next time we go to Chiang Mai. Been here for 10 years and used to work in the hotel industry and owned a tour company, so I have vast knowledge of the industry. Enjoy ...

When we first checked in, the two staff members on duty were incredibly helpful — we had made a mistake with our booking, and they went out of their way to help us fix it. However, the manager was extremely rude. HalalBooking even called her to resolve the issue, but she was uncooperative and dismissive. I ended up using the free cancellation option provided by HalalBooking, and honestly, I regret rebooking with them at all after how she behaved. The hotel photos are quite misleading. Online it looks modern and fresh, but in reality, the rooms are very outdated and worn. The “pool” they advertise is tiny — it’s more like a jacuzzi, not a proper pool. Breakfast was disappointing too. The food was the same every day with no variety. On top of that, you even have to pay extra if you want a cappuccino, which feels quite stingy for a hotel breakfast. Overall, apart from the kind check-in staff, this was a letdown. I wouldn’t stay here again.

Great clean rooms and spacious. This is in a quiet neighborhood of Nong Hoi away from the noisy touristy places...yet well connected to heart of the city. Service, housekeeping and hospitality was on point. The staff also helped us with local tours. Had a great stay...thank you team La Mai.

I stayed at this hotel in 2012, and it was not good. But now they have done wonderful renovations and the staff and other personnel were so friendly and helpful. They served a complimentary breakfast that more than just a standard hotel breakfast. They would cook to order any type of eggs that you wanted, and the coffee and juices were very good. I would not hesitate to stay there again.

Not a 4 stat hotel at all. The pillows are rock hard, ac smells like pee which means built up bacteria and mold. Couldn't sleep because of the smell coming from ac. They changed our room but they sprayed our room with room spray/ perfume so that we couldn't tell if it was still smelling. But after a while it started smelling again. But it was late night for us so had to switch of the ac the whole night. Staffs were nice though. Oh and the a/c smell burns your throat and might give some allergies because it's built up bacteria and mold.

Everything is great except the locker of bathroom door was broken so I cannot locked from the inside. The wifi in my room was very weak so I had to use 5G during the whole trip. Location is great, can find everything nearby. It was far enough from noisy place so I can have a good sleep and went to have fun in a short time

If you are looking for a great hygiene this hotel is NOT for you… I went with a group so I hadn’t had a choose or pick. Stayed there 2 nights. Never got the room cleaned, even i asked For it night before. The windows and beyond doesn’t invite for open and see the view, terrace full of bird crap, food not amazing, everything is just in survival mood. I'm sorry for the bad review :(

Location- good. Room- not bad for price, but I wouldn’t say I recommend it. Service - parking guys, great. Front desk- not helpful and not professional. We were told we didn’t have a reservation and then after showing proof, they still couldn’t figure it out. Took 20+ minutes to even find the reservation. Then they told us our room wasn’t ready. At breakfast they told us it wasn’t included, to which I showed our reservation again (which it was clearly included). In the end, the breakfast looked terrible and we didn’t eat it. Too many good places in CM to settle for that. I wouldn’t recommend it based on our experience, but the location is good. They’d be wise to replace some staff and improve their system. Online booking says, “welcome drink included, breakfast included, etc” Definitely not welcomed with a drink and not treated well at breakfast.