Nanamica Daikanyama

My go to shop in Japan, always find something I like.

This store has purple north face clothing. Which is an exclusive brand to nana mica that is usually higher quality then regular northface clothing because some products are made in Japan. Worth a visit if you want something unique from Tokyo while visiting.

Staff is so friendly, and they are willing to help whenever you need. I asked for a pair of shoes with a size that they don't have instore. The staff checked that other store might have the shoes, and he ran out so quickly to try to grab me that. I was going to buy the shoes but didn't want to take them along the way to another ciry. But fortunately they provide reserve and pickup services in 16 days. So I reserved it and want back to purchase and pickup the item.

Totally love their chic and clean style and perfect tailoring. It’s a very stylish and spacious store to shop. The staff are super friendly and helpful too. I always find nice clothes and accessories here that get me a lot of compliments. Highly recommended!

What a disappointment! The customer service at this store is terrible. The salesman wearing a bucket hat and glasses was really annoyed and impatient with every question I asked him. I finally bought a jacket, he handed me my item while turning his head away. I will never buy from this store again!!!

Worst salespeople I have ever encountered in my life. I was treated with rare contempt. I wouldn't give a yen to such sellers. Mr. Nanamica boss, please change the staff of this store !

I did the online shopping by 3rd Jan. however，you just informed to me you can't confirm my bank card for the payment by 9th Jan.During this period you did not contact with me and not confirmed with me for anything！is this your way for work? Worse,i did contact u for this matter for several times by email..you did not answer it till now for the last email! And even ask me to shopping directly by store! What's the meaning for the online store?!This is what good attitude and service yo the customer! Though my card for the payment may have the problem，why i can't change another card for continue shopping? This is the worst experience i have met for online shopping on nanamica

Best coat I ever bought. There store personnel isn’t very internationally orientated or trained. But they get a translator when you have a customer service problem. So I was helped well.