Mert I.
Google
Our expectations for this café were quite high based on the many positive Google reviews. In the past, we have often found that small, independently run speciality coffe cafés like this tend to offer exceptional quality, and once again, we were not disappointed. The cappuccino was outstanding with a unique and rich flavor that is not easy to find elsewhere. The coffee beans they use are excellent, and it is clear that the two entrepreneurs running this place put great care and passion into their work. In our opinion, this café is definitely one of the best places in Palma to enjoy a truly great coffee.
However, I would like to raise one small point as constructive feedback. The café is not very large, and we noticed that some guests occupy sitting spots for hours after having just one small coffee. When we arrived, for example, two women were already sitting at one of the single outdoor sitting spot, with finished drinks in front of them, simply chatting. While we placed our order and waited, about 30 to 35 minutes passed, and they remained seated without ordering anything further. After we left to explore the city, had a meal, and returned almost 90 mins later, the same guests were still sitting at the same spot.
Of course, it is understandable that people want to relax in a café. However, in a small venue with limited seating, it becomes challenging when guests occupy tables for extended periods with only a single order, leaving little opportunity for new customers to find a seat.
We fully recognize that it is not easy for the owners to manage such situations, as addressing these guests can be sensitive and may even result in negative reviews. Still, it might be helpful to gently encourage a bit of consideration to ensure that seating remains available for incoming customers, allowing for healthy turnover and helping to sustain the business.
We will certainly continue to support this café and highly recommend it to anyone in Palma who appreciates excellent coffee and a welcoming atmosphere.
