Napa Mermaid Hotel & Suites

My wife and I stayed at Napa Mermaid Hotel in Ayia Napa for our honeymoon in early September, and it was truly a memorable experience. We spent 5 nights there and enjoyed every moment. ||We had a room on the 4th floor with a breathtaking sea view. One of the highlights of our stay was sitting on the balcony in the evening, watching the sea glisten under the moonlight — it was incredibly peaceful and romantic. ||We chose the half-board option, which included both breakfast and dinner. The food was delicious, with plenty of variety and fresh ingredients. The dinner menu changed daily, and the staff were always kind and professional, making us feel welcome. ||The hotel itself has a modern and elegant design, perfect for couples looking for a relaxing getaway. The location is great -close to the beach and within walking distance of the town, yet still quiet enough to enjoy calm evenings. ||We’re so happy we chose Napa Mermaid for our honeymoon. It gave us everything we hoped for and more - comfort, great service, beautiful views, and a peaceful atmosphere. Highly recommended for anyone visiting Ayia Napa!

A superb hotel! The best I've ever stayed in. This is our 3rd visit to the beautiful Cyprus and it wows us every time. We booked this holiday through Easyjet from Belfast for 2 weeks b&b. This was our first stay in Napa Mermaid and I hope it won't be our last. The hotel is spotless, rooms cleaned every day, fresh towels whenever you need them, we'll stocked mini fridge, safe, spotless pool and pool area with the best loungers around, of which there are plenty for everyone. No sunbed wars or races. It is a very quiet hotel which is exactly why we booked it. It is close to bus stops for visits to Protaras, Nissi Beach and the water park for €2 each daytime and €3 each after 9pm. The hotel is also within walking distance to Ayia Napa Harbour which is simply stunning and has great food places. The clientelle at Napa Mermaid are mainly German and French so there are a few cultural differences like waiting in line and please and thank you but overall, this place is heaven on earth! The staff can't do enough, they're very attentive and friendly. It was our son's birthday and the hotel arranged a little birthday cake and a bottle of wine for us in the room! The cleaning staff are fantastic, the rooms are thoroughly cleaned every day. Soft drinks here are around €4 .10 each, cocktails are around €9.50, a lunch meal is around €15 each but the food is delicious and portions are a good size so highly recommend! A fantastic hotel! We loved every minute being here!

Absolutely delightful hotel, not too large or crowded feeling even though they were full. Christina made sure our room was spotless every day and Claudia has excellent restaurant recommendations. We hope to return! Thanks for a splendid vacation!

I really enjoyed my stay at this hotel. The rooms were very clean, the beds super comfortable, and the food was delicious. What made the experience even better was how kind and polite all the staff were from the buffet to the spa and the reception everyone was amazing. On top of that, they completely surprised me! It was my birthday the day after we were leaving, but when we came back to the room on our last night, I found a cake, a bottle of wine, and a Happy Birthday card waiting for me. I honestly didn’t expect it and it made my stay extra special. Thank you to the whole team for such a thoughtful gesture!

After visiting with my family (5 adults) for the 1st time last year we couldn't wait to return. The hotel is amazing; great facilities, impeccably clean, wonderful staff and amazing food - the chicken caesar salad is worth the trip alone! The location is perfect, right across the road from the beach and a 15 min stroll into Ayia Napa. It's the little things that make Napa Mermaid so good - leaving a cake in my daughters room on her birthday was a lovely surprise. ||The pool area is lovely with very comfy sunbeds, shaded seating and plenty of great food and drink available all day. The beach is superb and we spent pretty much every day swimming and at Marcellos beach bar - highly recommended!||Ayia Napa is a great resort. The top of town is pretty lively, but as you go down towards the harbour you have an amazing selection of restaurants and very chic, laid back bars and cafes - there really is something for all ages. Top 3 restaurants for us were Hokkaido, Clarabel and Da Vinci although we had great food everywhere. You also need to visit Jello and Alya for the cocktails. Jello also does fantastic sushi - just be careful with the portion sizes as they're much bigger than the UK.||We ventured to Fig Tree Bay this year and so glad we did - never seen water so crystal clear and it has great facilities. It's a 15 min taxi ride and definitely worth it.||There were so many highlights again but swimming with a turtle was amazing...how lucky we were to be in the right place at the right time!||All in all, Ayia Napa and the Napa Mermaid are amazing and we had another great holiday. Already booked and counting down the days until next year!||Efkaristo poli Napa Mermaid!

I stayed at this hotel for a week in late June and I found it quite comfortable.|Both the reception and restaurant staff were very kind and helpful.||I had a double room on the fourth floor with a sea view and a small terrace. The room has enough space for two people, with a good wardrobe.|The bathroom was quite fine, although it showed signs of wear and tear particularly in the shower area.|The linens was very clean and smelt good. The floor staff did a good job, each morning smiling and kind.|The restaurant offered a wide choice of food at the buffet, with a different theme for each dinner. Also the quality of the food was in line with the overall quality of the hotel, therefore we enjoyed our meal. |We also had dinner at the annexe restaurant, where we appreciated the high standard of the food and service.|To sum up, we had a beautiful stay so that we were able to enjoy our vacation.

It’s the 5th time that we stay in this property and we did not regret it. I can call it the legend hotel in town as you can always meet the same friendly people ready to serve you right from their hearts.|We were upgraded to the jacuzzi suite with direct sea view . Big room with a comfortable soffa and a huge smart tv. The room is cleaned daily with free two bottles of water. |Breakfast is amazing, with so many variety of delicious food. The Cyprus delights corner is fabulous.|The swimming pool is great. There is also an indoor pool with steam and sauna. The spa treatments should not be missed.|We will definitely be back and recommend it to our friends.

The hotel is very clean, bright and spacious, it definitely feels like a five star hotel. We had booked two separate rooms as there were three of us travelling together and we didn’t want to be put into a single room with three of us. We asked if our rooms could be close to each other and the reception staff then offered us a suite, which was absolute luxury, two double en-suite rooms and a jacuzzi, all at no extra cost. This was as above and beyond what we expected. The lady that cleaned our room was also extremely helpful and made us feel very welcome. ||The spa is lovely and I had an amazing two massages. ||The breakfast food was great, with a huge variety of food. ||The walk to the beach was around 5 minutes and there were always sun beds available at €2.50 each per day. ||I would highly recommend a stay at this hotel.