Napa Mermaid Hotel & Suites

The stay at this hotel was fantastic. The food is delicious, especially the dinner buffet. The staff is polite and friendly, the hotel is clean and fresh. The room cleaning is wonderful, with made up beds and clean floors every day. Close to a beautiful beach. Nice pool with sunbeds, no problems getting a sunbed when we stayed here in october. I would love to stay at this hotel again if we will take a new trip to Ayia Napa.

I had a lovely time here. The room was clean and comfortable, and the breakfast offered plenty of delicious options. The staff were attentive and very helpful. I had some noisy neighbors late at night, but the staff quickly responded and resolved the issue within minutes every time I called. They also offered to change my room if needed, but the noise improved, so I stayed. The sound carried through the connecting door, so I assume not all rooms have this issue. The pool is beautiful and a great spot to spend an afternoon. The spa pool is stunning, and it was wonderfully quiet when I visited. The gym facilities were clean and well-equipped, and I also enjoyed a great massage at the spa—highly recommend it. The hotel is in a quiet area, about 10 minutes away from the main road with lots of parties and clubs. It’s close enough to explore restaurants while still avoiding the busy nightlife. The beach is just across the street. While it was busy due to school holidays in August, there was still plenty of space on the sand and chairs to rent. The water was calm and clean, although a bit crowded for swimming during peak times.

Just returned from Napa mermaid after a glorious week in the sun. |Loved every bit about the hotel. The room is a modern, huge, comfortable bed. You are provided daily with housekeeping, towels, robes, etc. |We had B&B- good choice from continental to your usual cooked, although a Cypriot alternative with the sausages. |Gorgeous pool area, choice of different sun beds, shade. Plus the pool bar cafe, again lovely plentiful food and choices. |Staff were always friendly, helpful, and approachable.|Would definitely recommend and will return. |It's a good 20-minute walk into the centre of Ayia Napa, which suited us. The hotel is I think the nicer end of the resort, quieter and close the Lovers Bridge.

It’s a lovely hotel, very clean and comfortable. Breakfast is good and the bars are nice too. It’s a little out of town so it was mostly peaceful |We had a problem with noise in the room next door and the reception staff happily moved us to another room. |If I had a gripe it would be that the cardio equipment in the gym was a bit ropey.

The best food & personneel service in the world. Very clean place with pools, a spa, a gym and a bar. It is not far away from the sea and a first class beach. I already visited the hotel 9 times with my family and I intend to continue. The hotel offers the best service in the world.

Absolutely beautiful Hotel which never fails to disappoint.||Hotel is spotlessly clean thanks to the wonderful Housekeeping Team. The rooms are modern with all on trend fixtures and fittings designed to make your stay at Napa Mermaid one to remember.||The food and drinks are second to none - there will always be something for you to eat, breakfast, lunch & dinner.||Lots of outside space around the pool to spend your lazy days & a beautiful bar to enjoy a cocktail watching the sun go down.||If you feel like working out whilst enjoying the delights of Napa Mermaid, the gym has everything you need for a good workout!||I can guarantee you won’t be disappointed if you book this wonderful Hotel which is just far enough outside of Ayia Napa for you to stroll into Town to enjoy the nightlife or jump a cab!

Hotel is clean and breakfast is super good. Pool bar service is nice and there are enough sun beds for all, no need to reserve beds at early morning. Noise coming from other rooms are clear and loud, you can hear what they speak even they speak at normal volume, this was only thing I didnt like. Luckily our neighbour was older couple, so no big deal.

Air conditioning is sending cigarette smoke from other rooms into yours. I complained and the receptionist offered to change a room although they are all the same... We woke up choking from smoke twice out of 4 nights. Food is also not good, full of oil and made from frozen products and not fresh. Very bad, do not come.