Napa Valley Aloft Hot Air Balloon Rides

We just finished our hot air balloon flight with Napa Valley Aloft, and we are still in absolute awe! From start to finish, everything was run so smoothly and professionally—it was truly a flawless experience. The flight itself was breathtaking, with serene views and a peaceful glide that somehow felt even smoother than flying in a plane—no turbulence at all! A special shout-out to our incredible pilot, Jake, whose calm and confident demeanor made all the difference. I’m someone who is genuinely terrified of heights, but Jake’s expertise and soothing presence helped me completely relax. Thanks to him, I was not only able to enjoy the flight—I loved every moment of it. If you’re considering a hot air balloon ride in Napa, this is the company to book with. It was safe, seamless, and simply unforgettable. Highly, highly recommend!

Absolutely recommended for anyone seeking for a different outdoors experience. The staff is very professional, the flight is absolutely peaceful, gorgeous, and it offers amazing sights of the Napa Valley. The team is very organized. It is not cheap! But I can say it was worth it. It was my first time in a hot air balloon, and after this experience I would repeat with no doubt. The pilot made us feel safe during the entire time.

Loved our balloon ride! Very well organized and everyone was friendly and helpful! Our pilot, Chad (Commander Hard-Lander) was awesome! Ascension was spectacular and loved floating above the Napa valley at sunrise! He made sure to rotate the basket so everyone could get the beautiful views! He kept the conversation upbeat, informative and lively! Absolutely perfect landing, with very helpful crew waiting for us. Highly recommend! Awesome experience! Could've stayed up there for a longer period of time, as it seemed to go by quickly. Made for a perfect birthday celebration for my hubby!

Although at first we were a little disappointed that we couldn't fly over the Napa Valley due to fog, we ended up having a wonderful experience in the air over Winters and Vacaville. Our pilot Chad was knowledgeable and a great story teller. He made our flight interesting with local lore and history and the scenery was gorgeous. Our landing was so smooth, we barely noticed it! Very fun and memorable experience. Will do it again in the fall over Napa-no fog, beautiful colors, and grape crushing season!

A fantastic experience, we booked something originally a couple of years back and due to wind conditions it didn’t work out that day. Sure are glad we gave it another try. The ride is no different than standing on your own two feet on the ground, except you’re 700 feet over the vineyards and wineries of Napa. Chad was a fantastic guide, knowing who owned which houses and vineyards below and kept us feeling safe and secure the whole time. 10/10 would recommend.

Just an incredible experience. You could have talked me out of this so easily. We were lucky enough to go to 10,800 feet which I believe is very unusual!! Our pilot, Jake, was a true pro and always made us feel comfortable. Well done!!

We had a truly beautiful hot air balloon experience in Napa! Everything was so well organized and professionally run — from the smooth check-in to the thoughtful safety briefing. Our pilot, Farrel, shared plenty of fascinating insights about how hot air balloons work, which made the flight even more engaging. The entire crew was warm, cheerful, and clearly passionate about what they do — it really felt like we were in good hands. A magical and serene way to see Napa Valley from above. Highly recommended and not to be missed!

Awesome experience! We were worried that it would be cancelled because Napa Valley was socked in with fog. We were driven to Pope Valley and had a wonderful ride. Great job and kudos to the Aloft team!!

My husband and I celebrated our 1-year wedding anniversary in Napa and did something we've never done before, which was ride a hot air balloon. We made last minute plans but Napa Valley Aloft was great to work with and luckily there were spots available for us to go on the day we wanted. We spoke with Paula over the phone, who got us registered for the excursion and took credit card details over the phone. The team clears payment on the day of the ride. We met at 944 Main St. at 5:30am. This is their main office location in downtown Napa, which may be confusing because the Tastfuli app that you're asked to download for the waiver shows an entirely different address. I had to call the day before our ride to confirm the correct address. The team provided complimentary coffee and pastries/snacks in the morning and went over safety protocol. Shortly after we were in vans to be taken to the designated launch site. We were one of the first vans to arrive, so it was really fun to watch the process of the balloons inflating. Ferrel was our pilot, and he was really cool. The ride itself was very smooth, and we had clear weather at the golden hour. The basket went right under my sternum, so I felt very safe. Our ride lasted about 75 minutes, but it varies between balloons because of where the pilots decide to land. The landing was not bad at all either. After the ride, we were picked up by our sprinter van and taken back to the original meeting area. I would highly recommend this experience to everyone!

This was my first time going on a hot air balloon. We succeeded in my expectations. As somebody that was a little skeptical about heights, I believe this kind of broke me free from that. I look forward to doing this again.

My friend and I were in Yountville last year about the same time. Our balloon ride was cancelled due to wind... understandable. This year I re-booked and everything went a smooth as butter. Loved that we were staying at the hotel (Estate Villagio), where the balloons take off from. Right there in the parking lot, just a short walk away. They supply coffee, tea, water and a continental breakfast along with restroom facilities. We arrived 5:45 AM at the meeting spot for a 6:00 AM checked in. The employees that all work for Aloft are extremely nice and friendly offering to take photos throughout the whole time on the ground. Once everyone is checked in, you are placed in groups and escorted to your balloon as it is being blown up... great photo opts. The balloon baskets are divided into 5 compartments. The pilot is in one and 3 passages in each of the other 4 compartments. To note: it is very very snug. no room for big purses bags or backpacks. Derick was our pilot, very nice, very informative as we flew over the CA. region. Just beautiful watching the sunrise and enjoying the views and peacefulness. Due to the unpredictable winds of mother nature while trying to land the balloon, we were able to stay up for 90 minutes, a real treat! An activity not to miss if you are not scared of heights. Thank you for making great memories.

Not at all happy with experience . Neither standing entire time nor getting into balloon , breakfast nor boarding . I fell so sick that my varicose vein pain aggregated . 900 bucks for 3 people price is too high . Neither do they respond to your complaints or concerns . Hopeless customer service . I would not mind 100 percent refund

We had a truly memorable time! The hot air balloon ride was beautiful and everyone who made it happen were kind, knowledgeable, helpful and great at what they do. Brandon drove us to the site and provided us with some great commentary along the way. Pilot Pete taught us a lot about what it's like to fly a hot air balloon and how it all works. It was a wonderful way to spend a morning in Napa and we highly recommend you add it to your must do list for when you are in town!

This was such a great experience! We had early morning fog so we had to drive to an alternate location but the views were still amazing. I live in the area and was still impressed. The staff handled the changes quickly and professionally and we never felt like we were missing out. Would highly recommend to anyone visiting the valley!

7/23/22 I booked a hot air balloon ride with Napa Valley Aloft as a gift for my boyfriend's birthday. This was an experience we've never done before as we were both very excited. We were expected to arrive at the meeting place in Yountville around 5-5:30AM. The whole experience is very organized from start to finish. There are signs posted to direct you to the parking lot and to the meeting area once you get to Yountville. What I found to be really helpful was that they send you an email confirmation the day before because I had booked this experience months in advance and am prone to forgetting things haha. When we arrived at V Marketplace, there were tables set up with tea, water, coffee, muffins and granola bars. Since the experience starts really early, it's pretty cold, but when you go up in the balloon, it will get warmer so dress in layers and have comfy shoes because you will be standing in the balloon the entire time. And once you are up in the balloon, it gets sunny so bring sunglasses or a hat. This one is for the ladies, and my other recommendation is to wear pants or shorts because you'll need to climb in and out of the basket. After everyone was checked in, one of the staff did a briefing where he explained next steps and safety procedures. When that was over, he recommended to us to use the restroom and then come back to be split into groups. After everyone came back, we were split into groups of 12 and grouped by names of dances which I thought was really cute. Each dance group (ex. Hula, Salsa, Samba, Disco) was assigned to a van with a specific driver. We piled into our respective vans and it was a 30 min drive to the launch site. When we arrived at the launch site, we could see the staff getting the balloons ready which was pretty cool! Each group is assigned a basket and they direct you carefully once the balloon is ready for its passengers. Our pilot that day was Pete. He's a super-skilled pilot and very friendly. It was quite amazing to be up there and very quiet. I have a fear of heights and I did feel a little scared going up but the overall ride was very smooth. It was very beautiful to get the aerial view f the vineyards. We were up in the air for about an hour before landed. After we got out of the balloon, we were shuttled back to Yountville (30 minute ride again). Overall, it was a truly, unique and wonderful experience. Zach and I both enjoyed it but it does come with a hefty price tag. I'm glad I got to go up in a hot air balloon with a professional company like Napa Valley Aloft !

We had a fantastic ride - the pilot was great. He was obviously very experienced, calm, and highly skilled. I think his name was Jim. The ground crew were friendly and very good at their jobs- they knew what they were doing and I never felt worried about anything to do with safety. They all communicated together and worked as a team. So impressive! Super professional. The scenery was incredible- we saw rabbits running around in the vineyards, and also sheep, horses, and geese. It was so quiet we could hear the sheep from like 1200 feet in the air! So peaceful. Our pilot pointed out our reflection as we floated over a pond. It was warm up in the balloon with the burner right above our heads. The pre and post, however, for the price we paid to have the "Premier Experience," I'm sorry to say I found to be somewhat lacking. The description had promised, for the premium experience, (for both choices, in fact) baked goods from Bouchon Bakery at checkin. What we were presented with was more on the order of grocery store croissants - cold and spongy. Not even as good as Safeway. No way was that from Bouchon, (which I have had and which is unforgettable.) I don't mean to sound like a snob- it would have been okay if the experience had not been pitched as including a special location and premium amenities. There was hot coffee which was nice, since it was about 45 degrees, and we were outside of the hotel meeting point. It was awfully cold, and I wondered why the company couldn't arrange with the hotel to let us be inside their lobby (we were not allowed to go inside), nor were any outdoor heat lamps lit. (Several were on the premises.) Now I went back to the website and checked this: the address we were directed to and where we were greeted and checked in was different from the meeting point advertised on the website. Indeed, the website mentioned we would be "out of the cool morning air" in someplace called V Marketplace. That is not where we were or what we experienced. Oh well. At least there was a very nice cat sauntering about and greeting folks. Anyway, after the ride, (which was, as I said, fantastic), we were asked to be seen by the hostess to check on our credit card transaction. We were told "the system is acting up" and asked to go into our credit card account to see if the charge had gone through. When my husband looked at our account, we had been charged. FOUR TIMES. We are a family of four. Our 1200 total was, let me say it again, charged four times. (So that's 4800 y'all.) The customer next to us was charged twice. She was a party of two. See a pattern? Now of course we were assured the error would be fixed. Apologies were made and they were very polite. But still. Pretty outrageous. So I just feel that the crew of hostesses needs a little training in their equipment and provision of amenities. For now, I would recommend potential customers not opt for the "premium" amenities until a better job is being done on that aspect. Such as letting guests go indoors somewhere when it is 6:15 in the cold dark morning. I feel like a sucker for choosing that package. Again- I really do try and look for the positives in life- there were many! Do I recommend Aloft? Sure. Overall a wonderful ride! But don't opt for extras. ;)

Our ballon ride with Bob was fantastic! He was very experienced and knowledgeable. He made us feel safe and prepared for the ride and the landing. The ground team were wonderful. We thought the whole experience was top notch customer care. Thank you Nate, Joel and team!

This was a breathtaking and unique experience when I first visited Napa. Our trip was really amazing and it was so exhilarating to see the stunning landscape of Napa valley from a scenic high view, leaving a memorable impression for how wonderful Napa is on us. The pilot and other customers were really nice, they complimented on how cute we are and asked us "where do you come from" again lol . The weather was very pleasant on that day, favourizing our safe trip from soaring above the valley to landing. The guide also took pictures for us

Napa Balloon ride is another must apart from wineyard tours, Napa train rides and excellent food joints. Now that I am 50 minutes away from Napa it was a must to do it with parents! We decided to stay in Napa for the night after hopping wineries day before. The assembly is usually early AM one hr before sunrise. The best part of the experience is watching the gas flare up and balloons rising from sleeping positions, the take off and absolutely the landing. All co-riders were split into groups of 10-12. The basket is big enough for 15 people. They offer a step stool or your can climb in using little footholds around the basket. Once everyone is aboard the pilot would maneuver using different gas vents and ropes. Reaching the certain altitude or slowing down and stopping is a game of physics and aerodynamics. The best part- when you look around you get the beautiful picturesque postcard views of wine county. All the balloons lining up and forming colorful dots in blue sky with sun shining are best picture ops for social media frenzies!! They have specific places to land but it was interesting to hear how. Your landing directions can switch in complete 180 ° compared to balloon next to you. We walked down the trail and hopped in the ride back to starting point with pocketful of memories. Big applauds to all enthusiasts taking these tours over multiple decades or interning as crew (!!) and giving us tourists special moments of our lifetime, all the hard work to make you land safely and definitely thanks for awesome hot cocoa at the start of the tour. It's definitely worth experiencing. Tip 1: Don't forget to ask questions about this wonderful experience. They have tonnes of stories and it's all fascinating Tip 2: always follow instructions for the best experience. Tip 3: use restroom before boarding as you could be riding more than an hr depending upon how safe they feel to land you. Tip 4: winter morning even though cold are a bit better as we have less fog here in California. But don't forget to layer up despite the season Heads up: tours can cancel due to no wind or other weather changes! But it's all definitely worth it. You'd cherish this lifelong...

EXCEPTIONAL EXPERIENCE!!!! From booking to flying to communication, this family trip we took was very, very impressive. The team were professionals through and through. Our family of four (including an 8 year old & 11 year old) felt incredibly safe the entire flight and flying over Napa at sunrise couldn't have been more perfect. If you're even considering a hot air balloon ride, you won't regret this one with NV Aloft!!!

My family went on a hot air balloon ride this morning to celebrate my husband's birthday. Everything was great thank you to our pilot JP, the balloon crew members, and all staff members that contributed to the overall experience. Would definitely recommend to anyone debating!

My friend & I booked a hot air balloon ride with Aloft even though we are afraid of heights, because we wanted to try something new & unique while on vacation. I'm so glad we did! It was beautiful & the anticipation while they inflated the balloon was worth the amazing view. Aloft confirmed my reservation ahead of time & provided all the necessary details for me to feel confident about where to go & when. I thought it would be windy & cold up in the air, but I ended up ditching my coat & hat. Instead, I wore just a sweater on top while we were in the basket. For context, we went in October & I'm from the mid-west, so weather-wise it wasn't cold for me. I also felt very solid & safe in the basket. I was expecting it to feel wobbly & insecure, but if I hadn't known better I would've thought I was on solid ground. Our pilot said he has been flying hot air balloons since 1978, so I knew we were in good hands. An awesome experience that I definitely recommend.

Great ride with Bob, and the crew worked hard to make it all work safely and expeditiously. Incredible views with enjoyable and informative conversation.

Everything about this operation was excellent! Celebrating a family event, we enjoyed a lovely morning until halfway into the flight we experienced a medical emergency. Chad and the team handled the situation with utmost professionalism and care. You really don't know how outstanding a service is until something goes sideways. Aloft got everything right. We look forward to trying this adventure again, but next time no drama.

Wanted to celebrate a special moment with my girlfriend and Chelsea took care of everything. If you're thinking about ballooning just know it's an early activity. Check in is at 5:30am. They provide a few snacks, coffee and other beverages while you get sorted into groups. The float is AWESOME and the views are spectacular. It's one of those life experiences that everyone should do at least once. Justin was our pilot and he was super friendly. Highly recommend booking with Aloft.

Hot air balloons are such a fun and unique experiences. Aloft does a great job of making your experience special. Although we went in a morning with a. thick marine layer, they still took us to a launch spot further in Napa valley and we still got to fly over the vineyards. The ascent in the balloon is way smoother than I expected, as well as the descent. The time goes by so quickly when you are up there. The only bummer is that the balloon doesn't rotate, so you only see the perspective from your side of the basket. Would definitely recommend this to anyone.

Great staff and greater experience, for sure will be sky diving next . The staff were so welcoming and really got to know me and make my experience even more special and amazing. I will be coming back in the future.

This was one of the best experiences of my life. We got lucky with the weather as it was a bit foggy and no rain, so the scenery was beautiful. We were picked up from our hotel at 6:30am, and arrived at the meeting location at 6:50am, they provided pastries, Madeline's, breakfast bars, coffee and water while we all waited. They split us up into groups of about 12. Then waited while the balloons were being inflated. While we waited, the hostess took pictures for all of us. We went in late December and it was about 40 degrees: I had five layers of clothes and was still cold, so bundle up if you go in the winter! We took flight at about 7:45am. JP was our pilot. He was very knowledgeable and told us a bunch of interesting facts while we were in flight. I get very bad motion sickness on planes and boats. I didn't take anything for the ride and was completely fine. There was no turbulence at all. We landed around 8:45am. By the time we got off the balloon and walked back to the van, it was about 9:20am and it took us 10 minutes to drive back to the original spot. We paid for the breakfast. It was buffet style with eggs, potatoes, sausage, yogurt, and cookies. They also gave us mimosas. It was very good and the ambiance was very cute as it was in a shop right next to the meeting spot. Then we left at about 10:15AM. JP was also our driver so we got to speak to him even more. He was very personable and seemed to know a lot about Napa and hot air balloons so it was great getting to talk with him. It is quite expensive but I think it is very worth it, even for the price. I highly recommend this experience!

Nothing short of amazing! We got a very early start, arriving when it was still dark a little after 5 am. It was easy to find because the signs set out in the parking lot were well lit and guided us directly where we needed to go. Upon arrival, we were warmly greeted by the the check-in staff with coffee, pastries, and the obligatory paperwork. We left to the launch site right on time and it was a quick 30 minute drive to get there (it is a windy road so if you get motion sickness, plan accordingly). Our driver, who also happened to be our pilot, was sure to point out all the animals and sights along the way. He educated us on some wineries as well as some humorous stories, quite the entertainer Mr. Farrell was (highly recommend requesting him as a pilot if you get to choose!) Upon arrival, the flight crew was already hard at work setting up the two balloons going out that morning. Once inflated, the twelve passengers riding our balloon (ours was named 'Samba' and the other balloon 'Lindy', both named after dances) climbed in and we were ready to go. The ride was absolutely gorgeous as we caught the sunrise as we ascended. The ride lasted right about an hour and full of entertainment from our enthusiastic (and highly seasoned) pilot. He was quite the jokester and came deliberately close to the grape vines, pine trees, and even touching down on a pond for a moment. The landing was so smooth we didn't even need to 'assume the landing position' when we landed, it was a completely smooth and delicate landing, which all spoke to the highly skilled pilot, Farrell. Did I mention how amazing he was? We were told that Aloft is actually the only balloon company that tours over the vineyards, the other companies trek out a whopping 90 minute drive away from Napa and don't get to see any vineyards! This is a must-do for a unique vantage point of the beautiful districts around Napa valley. Highly recommend and we will definitely be back again.

My boyfriend and I had such a wonderful experience this past weekend. We began with an early morning check in where they offered us coffee and pastries as we signed waivers and got sorted into groups. Due to fog, we were transported via shuttle to the launch site in Pope Valley. It is a windey road so if you're prone to car sickness, I recommend sitting in the front of the shuttle if possible. Our pilot led us on to the balloon where we then ascended into the sky. Our pilot guided us through the sky while giving us some background on the area. We also got very close to the vineyards which was an insane experience. We opted for the brunch option after the flight where we got to enjoy an intimate buffet style breakfast with mimosas with the group we drove up with. I highly recommend spending extra for the brunch as it added to the wonderful experience. I will for sure be back.

Awesome experience from start to finish! Took my grandmother for her 88th birthday and she said it was close to the best experience of her life. The whole staff was so helpful and attentive to making sure my grandmother had a pleasant experience. I'm glad they were able to help me make this a great experience for her!

First time getting on a Hot air balloon. Decided on Napa because of its wineries and because it's just Napa . What I learned from this experience is that your flight can be canceled within an hour before your arrival time due to poor weather conditions which can totally suck if you've planned this months in advance. They provide you a number and you would call. We got lucky. the crazy wind the night before calmed down to allow us to take flight thankfully otherwise it would have been a bummer. Filled out the waiver forms upon arrival at 5:30 AM. They had light snacks and drinks out for breakfast. Once you got assigned to a group, you hopped into the van and they shuttle you to their location which was about a 35 minutes drive. The experience was great. Had JP as our pilot. He's pretty nice and very knowledgeable about hot air balloon. Takes his job serious which was great cause we felt pretty safe with him. On the other note, his coworker Jim .. I don't know about him. Lots of incidents here and there. That balloon was either too close or under ours. I literally had to inform JP there was a balloon below us that was coming up pretty quick which caused JP to jump in action and shot us real quick up in the sky to avoid any collision. Pilot was not too happy and fond of JIm for that. The overall ride was pretty smooth. It wasn't rocky like we thought it might be. We were told the basket and balloon was a newer one. We had 12 people include the pilot. 13 total on deck. The basket was divided into two on both side. We were thankful we weren't the last one to get in because the last couple who got on last had to be separated into different basket although they were still standing close to each other. Didn't realized the balloon could turn until we were about to land. Wished the the pilot would have turned us around giving us an opportunity to view from different angels. It would also allowed us to get better photos opts as well. Speaking only about us because we had the sun bathing from our view, when we attempted to take photos with the other balloons in the background everything just washed out due to the bright light in the background. When we assist in taking photos of the other passengers a crossed from us their photos came out pretty nice since the sun was not behind them. There is no bathroom break after you get off the balloon so pray you don't have to go otherwise you'll be holding it in anywhere from 35-60 minutes depending on how far you landed and how busy traffic is. A few of us joked about going into the vineyard. Overall, the ride was good. Both our shuttle driver and pilot was great. All the staff we encountered that morning were friendly and professional. Over recommend this place and JP as your pilot. Would love to check out other hot air balloon's location in the near future.

Very well structured from reservations to sign in to ride to home. You will have a fun!

Our experience couldn't have been better! The staff anticipated every possible glitch ahead of time & made sure it didn't happen. I still can't believe how many staff members were on hand to make sure our every need was taken care of. We'd gone on another balloon ride several years ago, but it wasn't nearly as smooth as this one. Bottom line: We had a wonderful balloon ride that we'll remember for a very long time. If you're thinking about booking a balloon ride in Napa Valley, this is your place!

There is a reason this hot air balloon company has a near-perfect score. I did a lot of research before choosing this company. I had never been on a hot air balloon ride before and wanted to make sure I was going with a reputable company. I called them with several questions several times before my trip to Napa. The people who answer the phone were nothing but kind and patient with my questions. That gave me a real good feeling before going there for my morning flight. You do have to be there pretty early to prep and take flight. I think we arrived at about 5 am. I am not a morning person but this was definitely worth waking up about 3 a.m. for. After signing waivers and being informed about what will happen next, Aloft provides snacks and water. They remind you to use the bathroom before boarding the van because there will be no bathrooms near the hot air balloons and obviously not on the hot air balloon. I believe there were 10 people in our balloon. I am somewhat claustrophobic in general but was assured that I would be okay on the balloon. Guess what? They were right! Even though there is not a whole lot of room to move around, I felt really at ease in the balloon. It was so peaceful and Majestic. You are really floating through the air and feel like you can fly. Corny but true. I was not scared at all and if anything got a little bit bored at times. The balloon moves very slow in the air. Aloft will not fly if the winds are above a certain miles per hour. I forgot what that number is. They will cancel the flights and refund your money. The day we flew, the winds in the Yountville area were too high so we ended up flying over a different area called Pope Valley. It is kind of Aloft's second choice. They have a third choice as well. It was fine by us because safety is paramount. The view was spectacular. They definitely put rider safety and pilot safety first. Our pilot was a retired airline pilot. They only hire well qualified guides. After the flight, we had brunch. We got to talk more in-depth with our pilot. I would say the gathering of the brunch was kind of like a Yelp event. Everyone was friendly and really approachable. We drink champagne and had some delicious waffles and fruit. This brunch is an upcharge. Some people left after the flight but I suggest going to the brunch It is a nice ending to a fabulous balloon ride. This hot air balloon ride is something that I highly recommend to do in Napa. It is a splurge...but well worth it.

Great experience. Exceeded our expectations. Would recommend to anyone visiting the area.

They are the best around for balloons. Very capable captains and so on about the area. The post ride brunch is incredible.

Supper cool experience! Everyone's safety was the top priority. We had a great time and a very experienced pilot!! A wonderful way to celebrate a special occasion!

Been wanting to go on a Hot air balloon ride for years now and finally got to go! Woohooo had to wake up at 3:30 am to start our adventurous morning. The staff and pilots were great! Communication was excellent - the staff were very organized and friendly. Our pilot was awesome letting us know what we were looking at and also very knowledgeable. Had so much fun and would like to go again!

Such a phenomenal experience. This was my wife and I's first time, and it was a memorable one! We had a great ground crew and a chipper leader, Melinda. She gave us the rundown and helped quell some fears of hot air ballooning for some that had concerns. Our pilot, Justin, was phenomenal. He has been ballooning his entire life, but was a master at the helm! Our chase crew led by Emily was fantastic as well. The views were out of this world, and the experience as a whole was just so perfect. Great weather helped us have a smooth takeoff and even smoother landing. Expertise played a big role in that, THANK YOU Justin! The brunch afterwards that is offered is a MUST! You get to interact with your pilot and learn more than you could ever imagine. Overall, I am so thrilled we went with Napa Aloft for our first time hot air ballooning. Safety was a top priority, and it showed. Highly recommended!!

Please beware that their policy regarding if you have Covid-19 is as follows. There will be no refund given regardless if you've tested positive for Covid-19. They say just wear your mask and show up anyways. That's what I had to do, so that I wouldn't lose my money. Wear your masks at all times because you never know who you're riding with and standing next to. On the positive side our pilots were awesome! They gave a great ride and I felt safe the entire time. Great experience and next time I'll try not to be sick.

My friends and I had an awesome experience, totally worth getting up early for! Of course the ride itself featured amazing views, but I also appreciated other touches that made us feel comfortable. When we arrived there were snacks and coffee, much needed after getting up a few hours earlier than usual. The hot air balloon is literally a basket for humans with a huge balloon on top; there is no gate or door on the basket, so you have to climb over the side of the basket to get in. The staff were really helpful in assisting those who had more trouble getting in. My friend who is super into aerospace was nerding out in conversations with our pilot. I felt safe, had fun, and learned new things the entire time!

It was a complete disappointment! I booked a hot air balloon ride to celebrate my boyfriend's BD, I wanted to do something special. I knew that there was a chance of cancellation but I talked to them a few times and they told me that in case of cancellation I would receive a text message an hour before meeting time (at 5.30am). I didn't receive the message. We got up at 5.30am, left the place where we stayed, we went to the meeting point, I felt so excited to have that special experience! and right before the flight, the pilot told us (there were about 30 people who booked the flight) that it wasn't going to happen. Not an hour before - right BEFORE the flight! We couldn't go back to the place we stayed in (it was a nice place, and it would be nice NOT to get up that early in the morning, and have a chance to spend some time there, have a relaxing morning), our plans were kind of ruined. I understand that the safety of the flight MUST be a priority but in that case, they should have informed us before we got there, as they promised! I hope this review will not be hidden.

My first time on a balloon ride and it was amazing!! Clearly, I googled and yelped a few spots and chose this place because of the great reviews...I was not disappointed. An amazing view, staff and ride! You will not regret it!

Such an amazing experience. Everyone at the Aloft was so pleasant. Checkin process was EZ and indoors on a cool morning with coffee and snacks. Our pilot Jason was so experienced and a master flier as well as so knowledgeable on the area and what we were looking at during the ride. This is a definite bucket list thing to do!

We had an amazing experience, from start to finish. Booking a flight is very easy, you can do it online via their website or on the phone. Our flight had to be rescheduled due to the weather and the representatives were very knowledgeable and responsive. When our flight day finally came we were given precise instructions on what to bring and what to expect. Everything started before dawn. We arrived, checked in and were given a breakfast of pastries and coffee, tea or hot chocolate. We were then assigned a pilot, climbed into the basket and away we were! Tears started welling in my eyes as we gently drifted into the air. The beauty of Napa Valley from the sky is unimaginable in the twilight of a new day. Our pilot, Pete, was a consummate progressional. He and his crew worked as a team to make this an amazing experience. If you opt for the champagne brunch, you get to sit and eat with the pilot. 11/10 experience!!

This place is five stars. The pilot was very knowledgeable and amazing. Great experience. The only thing is if you are not able to climb up 3.5 feet, try and carry a folding stool for yourself. This is an advice for the the company as well to have some folding stools available for folks who find it difficult to climb 3.5 ft.

Definitely something you have to do at least once in your lifetime! Albeit, it was pretty pricey at $200 pp on a weekday but I strongly believe that it's something you should try at least once. I love how this company is so good at communicating with one another, they're even better than a well oiled machine! The whole ride we had a truck following us to ensure our safety and the pilot consistently radioed down to the ground crew. The take off and landing was so smooth, it honestly felt smoother than an elevator ride. While floating in the air, you don't really realize how high up you are. My boyfriend who's extremely afraid of heights even said that it didn't even feel like you were in the air. We were finished with the ride and brought back to our cars by 9am. Overall, I highly recommend trying this activity at least once in your life! **We opted to get our photos taken by a third party for $40 extra, they were asking around in the lobby before the ride and we agreed to it. The company was super friendly but I'm honestly pretty disappointed with the pictures. For $40, we got roughly 6 photos of us that didn't have any huge *wow* factor on them. I genuinely thought that the photos I took on my iPhone 11 were of better quality/lighting. We actually preferred the free photo that one of the employees helped us take before we took off.

I just want to say that the customer service with Aloft is amazing. We had to change our reservations several times, and ask a bunch of questions, and the staff were always 100% friendly and professional. On the morning of the launch too, it was a smooth operation: the directions were good and the meeting spot was well-marked, there were plenty of staff checking guests in, instructions were clear, and everyone was friendly. The weather didn't cooperate unfortunately and the flight had to be cancelled (it happens rarely), but again the staff were very nice about it, and refunded our deposit very quickly with no hassles. Overall really great customer service. We'll try again some other time!

Very good service & Accommodating. Great staff one is the best experiences Of my life!

Great ride. Get up early. Coffee/Tea available for quick bite. Use the bathroom. Get into van to balloon site about 35 minute ride. Get in balloon, great views. Land and then get into van and ride back to parking lot to pick your car. Overall awesome.

Amazing ride. Unforgettable. Great crew. Work hard, act courteous, and pretty funny. Wear a hat and consider ear plugs.

What an amazing experience!!! This has been on my bucket list for a long time! My bf purchased rides for 2 with their brunch option for my birthday. If you can get over having to wake up at the crack of dawn to make it there on time. I promise you will have a great time! We checked in by 6:30 and waited another 30 min or so in a market place nearby for everyone to arrive. They launched 5 balloons total that morning with about 8 people per balloon. The first site was too foggy so we all rode their provided vans to a second launch site. The ride was very smooth with beautiful views of the Napa valleys. I imagined being that high in the sky would be really cold. But it was the opposite, it's actually really warm once you elevate because you will be pretty close to the flames, no matter where you are in the basket. Get cozy! It felt like we were up there for over an hour. Plenty of time to enjoy the experience!!

The whole experience was beyond magical... The staff were fantastic, the pilot was incredibly nice (and experienced), and views were breathtaking. Yountville is wonderfully quaint, too, which made the lead-up all the more special. I can't recommend Aloft enough!

Talk about an experience. Everything luckily for us went according to plan...except for the landing. We kept drifting and drifting until we finally hit an area that was safe. We even delayed a jet from take off. They give you all of the directions, waivers, snacks, water, bathroom, prep talk, brunch if you buy it, a bit of a tour and smiles all around. We couldn't have asked for a better day it was so beautiful. I was actually scared that I wouldn't be able to finish the ride since I'm deathly afraid of heights, but oddly enough, you don't even feel anything. The views are spectacular. If you're not one to enjoy the quiet air, beautiful scenery and not really open to knowing where you will end up, then this might not be for you. You also want to consider that you have to wake up early and that you may or may not be flying that day. Overall I highly recommend this once in a lifetime experience.

Amazing experience! Early morning flight was worth waking up for. The staff and pilot were great. The Napa Valley is a site to see from a birds eye view. The brunch at Ottimo is a must. The food and champagne is a great way to end your flight and to start the rest of your day :)

My first experience on a hot air balloon and I felt so extremely comfortable. The peak of my Napa Valley trip for my 30th birthday was this experience right here. Just absolutely breathtaking. Our pilot was beyond exceptional. I wish I could remember his name. He had 36 years of experience though :) I felt very safe! You must add this to your to-do list while in Napa!