Jo W.
Yelp
Positive experience from the time of booking and all the way up to returning the bikes! Booking the bikes for rental was super easy. About a month in advance, I reserved e-bikes on a self-guided tour for both me and my boyfriend the whole day to celebrate our 6-year anniversary.
On the day we came to Napa to celebrate our anniversary, our plan was to ebike to and from Del Dotto Estate Winery, along with biking to explore different paths. So, we were self-guided. At the shop, the employees were SUPER helpful with recommending the quickest and easiest path to get to Del Dotto in St Helena. They recommended us a path that took 40 minutes, and was easier, and had a wider bike path than the one that was recommended on google maps, which they told us is hillier and longer with a narrower bike path. When we were led outside to our bikes, they were able to make swap out the bike they had accidentally assigned me and switched me to a x-small size ebike. They even offered to take a photo for me and my boyfriend, which I'm so grateful for because it didn't cross my mind to take a picture in front of the bike shop with our bikes until she mentioned it!
This is my first time ebiking. It was SUPER comfortable and very fun to ride. When we biked on the highway, I was admittedly starting out quite nervous with all the cars zooming past me, and kind of jumped with all the cars driving past me, but I eventually got used to it. It was SUCH A BEAUTIFUL day, with bright blue skies. It was the perfect temperature, warm, but not too warm, with a breeze that felt refreshing as we biked.
Later on, after our visit at Del Dotto, we biked back to downtown Yountville, and decided to go exploring the Vine Trail that's specifically for bikers. That was SO MUCH FUN. Since there were no cars, we got to bike fast. I was smiling the whole time, and went up to 20.3mph. It felt like flying!
Returning the bikes was easy. After returning the bikes, since my boyfriend and I were heading to our dinner reservation, they kindly let us change clothes in the shop restroom. I changed in the main restroom, and they even pointed out one for my boyfriend to go into in the back. Great customer service! Thank you Napa Valley Bike Tours for contributing to such a WONDERFUL day. I loved e-biking, and would definitely do this again when visiting Yountville and Napa