Napili Kai Beach Resort

Donna Bender of MauiCalls helped us book Napili Kai. I'm SO glad that I found her based on other people's exceptional reviews of her customer service and dedication to finding the perfect place and accommodations for what we were looking for. Napili Kai was perfect for us! My husband and I brought my 81-year old mom on vacation and what we loved so much was the quiet atmosphere, beautiful beach and cove, beautiful property, and serenity of the place. We got adjoining rooms and they were spacious, with a private balcony, and it was quiet and comfortable. The hotel never felt "busy" or loud, and the staff was so kind and friendly. It felt like a home away from home. We will definitely come back with my mom!||Donna Bender also gave us her Local Girl’s Guide to Maui to take with us to Maui. ||She made the planning of our trip and the booking of our trip super smooth with NO issues. Everything was as expected and Donna followed through on every little detail, and even had a cute little welcome bag with local chocolates waiting for us when we checked in. ||I HIGHLY recommend working with Donna Bender if you plan on coming to Hawaii. She works with places on all the Hawaiian islands and can help you plan your trip/ accommodations according to your needs. She's fantastic!!!!

At the recommendation of family, we stayed here for three nights at the start of our time on Maui. The resort is wonderfully situated; the grounds are terrific and well-maintained; and it has al of the amenities. Our room was certainly comfortable. Yet, this is a four-star place charging five-star (or higher) prices. Some of the rooms are showing their wear and could use a renovation. We loved our stay. As to whether it is worth north of $700/night for a basic hotel room, I guess that is in the eye of the beholder.

We enjoyed our stay at the Napili Kai. Great location, excellent beach, nice on-site restaurant and friendly staff. The resort has a mix of families and couples. Beach is roomy, good snorkeling, easy swimming and has great ocean views with many whales seen during our stay.||Our morning walk was the Kapalua Coastal Trail (3-5 minute walk from the resort) connected through a boardwalk passing other resorts and incredible views of the ocean, beaches and lava rock formations. This also connects to another beach, Kapalua Beach.||There is an on-site restaurant, The Seahouse, which needs reservations for dinner as it books quickly. The restaurant is very good and serves breakfast, lunch and dinner. Also, within a 3-5 minute walk is Merriman's restaurant, 5-star upscale restaurant overlooking Kapalua Beach with awesome ocean views.||The resort has a variety of activities during the week for guests, including a large putting green.||If you have a car the resort is about 1 hour away from the airport, 1.45 hours to the volcano crater, Ocean Vodka (great for sunsets), and lavender farm. Within minutes away are shopping areas, restaurants, golf courses and beaches. For water tours, many leave from Ka’anapali Beach, which is a public beach 15-20 minutes away.||Rooms are large, have a small kitchen, slightly dated but enjoyable and comfortable. It's a nice quiet resort and I recommend it.

I won six nights here on The Price is Right in July 2024 and had never visited Maui, or Hawaii, in my entire life.||Needless to say, I thoroughly enjoyed my time at the resort. Napili Kai might be no frills, but don’t let that fool you - it’s a beautiful resort with great views of the ocean and easy access to the beach. ||We had six nights in an oceanfront 1 bedroom, in the Puna Point II complex. Easy, semi-reserved parking (we never had trouble finding a spot) with easy access to the room. The view from the room was absolutely amazing. ||They have several pools, a putting green, easy access to the beach (with reserved equipment for guests), an on-site restaurant with good food and drinks, and a souvenir shop. The resort is easy to find and conveniently located. ||I would definitely come back here with the family at some point and would recommend it to anyone looking for a great trip to Maui.

This review is long overdue. We came here to stay for our honeymoon back in Jan. 2023. There is not one thing we would change about this resort. We loved it is local resort and not one own by the big companies. We paid for a room close to the beach and let me tell you, we were like 50 ft from it. The rooms were clean and well decorated for Maui. They knew it was our honeymoon and left us a champagne bottle with complimentary glasses and a welcome card. The actual resort is cozy and very well located in Maui. They have a concierge in case there is anything you need to book. The beach the resort is located on, is marvelous and blue everywhere. It can get busy on the weekends but there is so much to do in Maui, to can head elsewhere. The resort also offers entertainment each day. They do a celebratory turning on of the night torches. Overall it is a great resort for any kind of stay and they really keep the resort clean and picturesque. We are already thinking of coming back and staying here again…

The Aloha has been lost at Napili Kai. We again stayed at NKBR, Feb '25, for nearly two weeks, as we have done many times in the past. This trip was much different than our previous visits. The employees, with the exception of the housekeeping staff, have lost their Aloha.||From check in to check out, our encounters with the front desk, the GM, grounds, maintenance, Makai Hale workers, et all was far different from our previous trips. Very seldom, if ever, were we greeted with an Aloha, smile, or any pleasantry. We were up early every morning g and got coffee at the front desk, not a single day did my staff member greet us with a "good morning" or " Aloha". Not once the entire length of our stay.||Our unit had a problem with the smoke detectors. They would go off at randoms times, for just a few seconds and then stop. Happened the first night of our stay. We reported it and were told it would be taken care of. 4 nights later and it is still happening, each night and day. Each time we reported it we were told "a work order had been sent to maintenance." We never received a follow up, a call, or any indication the problem had been fixed or not. On the fourth night of being awakened by the fire alarm in the middle of the night, we called the front desk again, around midnight, they sent a security guard who cut out all three detectors in the unit. At lest we could expect quiet at this point.||The next morning g we went to the front desk again, to tell them what happened and ask when we could expect the problem to be fixed. One man at the desk curtly responded "I already know about it and sent a work order to maintenance" I asked when would it be fixed? He said he had no idea, maintenance has their own schedule and would get to it when they could. The other man at the counter chimed in and to.d us to "Make sure the room was available and nothing was in the way or maintenance wouldn't fix it" They made it feel like it was our problem and we were bothering them trying get answers and have a peaceful nights sleep. Not once in these 4 days/nights was there an apology, concern, or compassion from the NKBR staff regarding the situation.||I asked to speak with the GM and was told he was not in and they didn't know when he would arrive as he doesn't keep a regular schedule, so I needed to check back after 9:00.||I checked back after 9:00 and met the GM and explained all that had happened. His main concern was that there were now no detectors in the room, which I understood. We were just glad to get a night sleep without fire alarms going off randomly throughout the night. He said he would go to maintenance immediately and have them fix the problem. I left expecting a callback, a note, email something, to indicate a status. We received nothing. Later that day, upon returning to our unit we saw that two detectors had been reinstalled and one was still missing with the wires cut. For the remainder of our stay that detector remained that way,it was never fixed. Thankfully we no longer had the random alarms, but with the wires cut off I doubt the other two were working anyway.||Upon checkout, we reported the situation to the staff and received yet another "We will look in to it" response.||As I typed earlier, the Aloha is missing at Napili Kai. Again, the housekeeping staff were just like always, excellent, smiling, friendly. however, a once pleasant, welcoming, relaxing, enjoyable place to stay is now staffed by grumpy, compassionless staff who treat guests as a nuisance.||We have been traveling to NKBR for years now. 2025 is likely our last stay. There are many other properties on Maui where Aloha is alive and well and we will stay there.

I need to say first off that the resort has NO elevator. For someone with mobility problems, having to navigate the resort via stairs had my knees in agony at the end of the week's stay. The lack of an elevator really should be mentioned at the resort's website.|On the plus side, the front desk staff was very friendly and helpful, the maid service superb, and the grounds kept pristine. We also appreciated the lack of annoying add-ons (free parking, no resort fee, free Wi-Fi, etc.). Our room was #86 which has a beautiful view of Napili Bay.

Our family booked a stay at Napili Kai through Donna Bender of MauiCalls. Napili Kai is truly a home away from home. There is no better location than beautiful Napili Bay. Our unit had everything we needed - and more. We loved watching whales from our lanai, grilling fresh seafood on the gas grills, and sipping a mai tai while enjoying the views. The staff at Napili Kai are all exceptional. We can't imagine staying anywhere else.||Donna made the reservation process easy. She knows the property very well and ensured we booked exactly the unit that was right for us. She also gave us her Local Girl’s Guide to Maui to take with us to Maui. It had so many great restaurant and activity recommendations. We tried a few great restaurants and farmers markets we hadn't been to before.||Mahalo Napili Kai and Donna. We had a fabulous vacation.

I recently stayed at the Napili Kai Beach Resort, and it was an unforgettable experience! The resort is beautifully located right on the beach, offering breathtaking views of the ocean and spectacular sunsets every night. Our room was spacious and had a wonderful lanai where we could enjoy the serene surroundings. Plus, there is a kitchenette that is stocked with most of what you need to prepare a meal! In addition, there is an area to grill. One of the highlights was the easy access to the beach. The soft sand and crystal-clear water made it perfect for swimming and snorkeling. The staff ensured our stay was comfortable and enjoyable. If you're looking for a peaceful, relaxing and "home away from home" getaway in Maui, I highly recommend Napili Kai Beach Resort. We can't wait to return! Maui No Ka Oi or Maui is the best!

Great classic Hawaii feeling. Something magical. Very lush grounds throughout. Friendly staff, greets you as family. Housekeeping offered daily too. Full kitchens in suites, and very large lanais in all rooms. Just has the most relaxed atmosphere, unmatched by other places. Large enough for your vacation enjoyment, but not so massive like the 'mega resorts'. Seahouse restaurant onsite is one of the top rates places on the island. The beach is the best in the area for snorkeling, smooth sand, very little coral shoreside, and waves are normally small. Laundry room is available, but who wants to do laundry on vacation? Super quiet area as well, parking can be tough, but there is a spot for you on property ( and it's free).

This is our way to treat ourselves to luxury. A suite overlooking the bay. Full kitchen and huge bath. We're here for two nights. May have to add a third. Dining below at the Beachhouse Can be bar snacks, hot, or full meals and drinks. I can see my room from the bar. Love it.

We enjoyed our stay here. The room was very nice, service was great and a lot of amenities! We swam in the pool, played putt putt golf, ate the restaurant (kids eat free), and enjoyed the beach and beautiful sunsets! My husband also rental scuba gear. But be careful, the waves are VERY strong on this beach.

Our family had an amazing time at this resort and we will definitely be back, many many times in the future. It's authentic, beautiful, and perfect. The front desk staff were very warm and inviting. The manager Mel was super sweet and welcoming. She helps us out tremendously with great things to do at the resort and around the island. The Beach House Restaurant was delicious, service amazing. The rooms were perfect and had an amazing view. My wife, daughters, and I felt like we were home and super comfortable. We never wanted to leave. This was definitely the way to experience Hawaii. Thank Napili Kei for giving us great memories. The beach was gorgeous, we loved the pool, the snack shack. Jordan there was great! He cared about our experience, asking what we did and how it was going. Plus giving advice. He was great! Aloha until next time and Mahalo! (Oh! And the Hula show was super cool!!

This is our second year coming back. Hotel is fabulous and the restaurant is AMAZING! Great, kind service. Beautiful food. We will keep coming back again and again. Thank you!

We had a wonderful stay at the resort! Beautiful property, room and all the amenities. Location was perfect right on the beach. Check in our first day at the front desk wasn't welcoming with the staff after a long day flight, (Ike) not warmest desk person even after we check out. Looking forward visiting next year, hope to have a better experience at the front desk.

I stayed here for the first time 20 years ago in one of the garden rooms and had a meh experience. This time, I splurged for an ocean view with a Lanai, and it was worth every penny. I had a wonderful time. The view from my lanai was fabulous... I ate a lot of meals there. I love how you can walk down to the beach in three minutes. Housecleaning was fantastic... Elvie kept my room exactly how I like it, and also kept it very clean. I love that there is a kitchen, so I was able to keep healthy food in there and make some sandwiches. Everyone who worked at the hotel, except for one cranky woman at the front desk, was very nice. The pool is kept at a comfortable temperature, and I enjoyed swimming in the ocean and using the adult hot tub. A few complaints. One is that the snack bar should be open later. Another is that the towel exchange bar should be open later as well... even better, it would be great to be able to exchange towels in the lobby and not have to schlep towels back down to the shack. It would be great if they could replace the ancient coffee pot with a modern espresso/coffee maker with pods for convenience. It also would be great to have a toaster oven in the kitchen. Also, you need to make reservations at the Seahouse restaurant weeks in advance. Had I known that, I would have booked reservations. By the time the hotel notified me that I should make restaurant reservations, it was too late... They were already booked. All in all, I had a wonderful stay and will definitely return. I'm glad I came back and tried Napili Kai again!

I have been staying here almost every year since 1995. My grandparents started staying here as far back as the 70s. Napili Kai Beach Resort is a bit of a hidden gem and my happiest place on earth.

Beautiful place to stay. Fabulous food at the on-site restaurant. Love the location, the staff, playing mini golf, hot tub, beach, pool and more. On-site laundry is a plus.

This place is great. Not only is it on a wonderful, sandy stretch of Maui coast, but it also has some great reefs just offshore. We were there in April and it was not crowded at all. Temp was 71/81 with a short rain each day. It's near to Kapalua Bay golf and others and the NW coast is filled with great beaches. Coffee was provided in the lobby each morning from 5 to 8am. Our room had 2 twin beds and 2 comfortable pop out chair beds. We also gad a full kitchen with dishes. There are 4 different pools and 2 whirlpools. There is a towel checkout as well as golf putters and shuffle board. The staff was friendly and helpful including Mark at the front desk and Laureen at the snack shack. It was very relaxing, plenty to do and included a hula show. Would love to go back.We went in a Costco deal and it worked out to about $230 per day per person, air fare, resort and rental car. This was the real win.

Looks like I wrote my first review for this place about 10 years ago, on my first trip to Maui. I have been back to Maui 1-2 times a year since then. I have stayed in many hotels, but we ALWAYS end our trip at Napili Kai. Every time we get there I feel back at home. This is still my absolute favorite place out of everywhere I have stayed on the island. If it was in my budget, I would stay here my entire trip every time I visit! I love Napili Kai and their staff so much! There is something so calming about Napili Kai, more so then anywhere else I have stayed. I still love the beach, the food, the pools, the vibe. Even the people who stay here are more fun to hang out with. I have made quite a few friends over the years staying here. I cannot wait for my next trip!

We spent time at the beach and had an amazing lunch with exceptional service. The staff outside were so helpful. My husband got hurt and needed help getting to our car. The resort manager bandaged his leg and got a golf cart to bring him to our car. They gave us 5 service. Thank you for helping us.

I've been going here for many years due to my parents going here. This place is everything you'll want and more. The options for activities is endless. Staff is always friendly and ready to help. Must do activities that are included in your stay: Golf putting party Monday around 4:30pm: $0.50 drinks during the party that are charged to your room. You DONT have to know how to putt. You are paired with a random other guest which is a great way to get to know people. Mai tai party: FREE mai tais for an hour. You just show up and mingle with the other guests (or just stand in the corner and have some free drinks)

I did not stay at the resort, but the beach is the best spot ever!!! This is probably one of the best snorkel spot in the area, definitely check it out if you are in the area.

Sea House was great View was over the top. Drinks were good and food wonderful. Wonderful service

This resort is absolutely beautiful! They are ran by amazing staff who are very kind, accommodating, and just a lovely bunch. We were at this resort for 8 days and 7 nights on a vacation package we purchased through a Costco membership. It came with a few different things so when we checked in, we had to slowly go through our welcome packet a second time in our studio. We then found out they had overlooked our free breakfast and welcome mai tai vouchers, went back and explained it to the staff we checked-in with and he sorted it out with his manager while being very apologetic about the mix up. It wasn't a big deal! Upon our arrival and check-in, we were greeted with some refreshing island juice drinks. The gentleman went through the resort welcome package and explained their parking, towel, restaurant, beach/pool, and other guest policies. When we got to our studio, we found a bottle of brut with a lovely bow and message tied to it for our anniversary. Such a wonderful gesture! Our beach-front studio was perfect with a well-furnished lanai, adorned with a few palm trees and beautiful tropical vegetation, overlooking the crescent Napili beach area and only a few steps away from the Sea House restaurant! How much more perfect could it have gotten?! The resort property features some activities for their guests to participate in but since we were out almost every day and for most of the day, we weren't able to attend any of them. Some examples are a putting social, mai tai social, slack key and a keiki (child) hula which all sounded really fun! There is a daily maid service if you so desire, a small kitchenette with all the basic kitchen tools should you feel like cooking your own meals but otherwise, there is a restaurant on-site (Sea House, see my separate review for specific details). Napili Kai resort also features a private beach, three different pools, a jacuzzi, and private beach front walking pathways throughout the property for those beautiful morning sunrise or evening sunset strolls! The entire place is very well maintained, the gardens abundantly filled with flowering tropical plants, trees and palm trees all over the property, and they have a boutique as well as a massage spa on-site (see my separate Makai spa review). Our stay was such a relaxing and pleasant one complete with the most beautiful sunrise, sunsets and rainbow views. I recommend checking this resort out if you're wanting to stay in the Lahaina area while in Maui! It might be a little farther away from the airport but you will get more of the relaxing, island feels staying here. The resort offers great amenities, fantastic views, and memories that will last you a lifetime or two!

The resort rear view, the beach!! This place is amazing What a friendly staff. We enjoyed our stay here. We're coming back!

The worst place ever! Beautiful room but what a complete waste of money! Service was horrible staff rude ! No amenities... we had to pay for an umbrella... couldn't find any food if you want to go to Maui pay $600 a night and cook your own food with a crappy beach and grumpy old people this is your place we left after one night... went to the Sheraton and absolutely love it

I had always wanted to stay here, it is a wonderful location on a calm bay. We booked an ocean front suite for my wife's birthday and now that I am actually stayed here, I regret the choice: 1. Bed was sandy when we checked in, sheets hadn't been changed 2. We booked a king but were given a room with two twin beds pushed together 3. Beds is old, sunken in and not comfortable - their solution was to put some plywood in between the mattress and box spring. 4. Sheets are old, stained and not soft 5. Workout closet with poor machines and very little resistance equipment or weights. 5. Towels are more like a loofa 6. Roaches.... They moved us due to the roaches and then the next day we decided to switch resorts. Customer service was apologetic & did refund us quite a bit but it was a bit disappointing. Still very beautiful but facilities are not up to par. if you are looking for a true resort experience, stay elsewhere.

Napili Kai Resort is the best on Maui. We have stayed at several places on Maui, and NKR was by far our favorite. It's not one of those big Kaanapali or Waiawa type places. It's on Napili bay and has been there for many years. There's even a book written about it! They are bigger than some of the smaller places but not huge. It is right sized. It was nice to be on Napili and Kapalua bays. Great snorkeling in Kapalua bay which is an easy walk from NKR. It's nice to have several options to swim, hangout and snorkel. Great walking paths. We had one of the Ocean Front rooms in the Puna 11 building. Whoa... the view and closeness to the water. The privacy was good. The thing that was most impressive and most appreciated, was the staff. The staff was amazingly friendly, helpful and authentic. Our cleaning crew got to know us and continually asked if we needed anything and meant it. They wanted to make sure our vacation was great and they succeeded. We had the best time here and this will be our new Maui destination.

This is a beautiful location. The Napili Bay has a soft sand beach where you can relax all day until the last bit of fiery sunset escapes. Our room was very nice with a king bed, kitchen, lanai, and gorgeous view of the ocean. The grounds are lush with tropical plants and flowers, and the staff everywhere in the resort were very friendly. The Sea House Restaurant is located on site beachside and also has a full bar. There is an 18-hole putting course, two swimming pools, and plenty to keep you satisfied. Excellent golf nearby and many quality restaurants. I will go here again.

After the passing of my husband, I was invited by a very dear lifelong friend to share her accommodations at Napili Kai during a week-long stay in early April. Reservations had been made in October 2022, and this was my first vacation without him. But it was just what I needed. Also on the trip were her daughter and SIL and their very gregarious toddler, all of whom had been here the year before and had arranged our accommodations. Our room in Lani 2 on second floor had a perfect ocean view from our large balcony, spacious living and sleeping layout, full kitchen and tons of storage space in the dressing room adjoining our bathroom. The staff was very friendly and helpful, proximity to the beach was a short walk within the property where oversized towels and low-slung beach chairs were provided. One downside was that the beach is not private, and so many other vacationers make this their beach destination. On-site restaurant was very good for breakfast, lunch or dinner, which we partook of a few times, and the Breezeway Boutique has an excellent selection of women's wear and tchotchkes far more reasonably priced than the shops in Lāhainā. Very much enjoyed my stay here, first time in Hawaii. Highly recommended.

So glad we booked this resort. We booked ocean view studio and it was perfect! Check in was easy and they offered us cold refreshing juice. No resort fees, no parking fees--just an almost private sandy beach where you can get towels and chairs checked out to you, just give them your room card! Pools or beach- that was the decision we had to make everyday!! The in-site restaurant is very good, we had dinner snd drinks but heard their breakfasts are great too! And they have a spa where you can book a facial and/or massage--just call to make appt ahead of time, very nice people all around. I hardly rave about hotels and usually say we need to try another place or area "next time we come" BUT, when I come back to Maui, I am booking Napili Kai resort again. It's so nice (maybe COVID scared slot of people away) and even though we were only here for 4 nights, we were refreshed to go back home to our jobs (but wished we could stay forever.). Good job Napili Kai

Been coming here since 1967+ , last visit was 2006 Local Friendly Beach acess super for snorkelling Local shopping Great seafood Great Mai tais Family friendly May have improved some since 2006 visit

Babymoon #2 in Maui! I was excited to find Napili Kai on Yelp! Long story short, a few years ago, I met a girl on the plane that was from same town as me. My family and I kept bumping into her & we decided to hang out with her one day to go snorkeling and SUP. We mentioned to her that we wanted to swim with turtles but had no luck and she told us about Napili beach. When we discovered the beach, it was like we found a hidden gem, and we fell in love. We ate at the "Sea House" restaurant for lunch and I walked on Napili Kai to order my daughter shaved ice. Back then, you could pay cash for food, but now it's only room service only and billed to your room. I thought the property was so cool, and thought to myself, "How cool would it be if we could stay here next time on our vacation". Fast forward to now, our Baby Moon #2, I looked on Yelp and found Napili Kai Beach Resort and loved the reviews from all the guests. I booked the vacation within 2 days! I knew this would be the perfect, relaxing family baby moon for our family as all we wanted to do was sleep and relax. We stayed in Room #111, had a nice view of the ocean. Our room was nice with upgraded bathroom, and kitchen. The family suite is called "Keaka 1". Outside our lanai, you can see the putting green area, walking distance to pool and beach. Main pool 6-6:30 p.m. Loraine at the pool was super friendly, like an auntie to us. She made us gluten free hot dogs, shared her fun stories, and was very friendly and helpful. Our service engineer guy who came to fix our safe and television was "Kalani" and he was super nice too. Our safe kept shutting down on us. First night, the battery went out. Next day, the bars on the safe wouldn't eject correctly and had another delay. 3rd day the safe had a weird code and we couldn't get out in time. I complained, and they gave us a credit for the inconvenience, but it was super annoying after it kept happening a few times. We ate at the Sea House restaurant twice, once for dinner and once for lunch. Kids eat free but I don't suggest going there for dinner, kinda fancy and they try to sell you on the wine and expensive seafood. We had a not so great experience the first night we were there. Our waiter wasn't that nice, and he put parmesan cheese on my burger and fries and I didn't ask for it. (made me feel sick as I'm pregnant) Also, he added mushrooms and all kinds of other stuff on my craft burger and it was just too much. Make sure you are specific! I kept telling him I couldn't have seafood or alcohol cause I was pregnant, and he kept asking or suggesting those items. I felt like the service had gone down hill since the last time we went there. Try "Okazuya and Deli Honokowai" and try their chicken dish, freaking delicious!! Try "The Gazebo"down the street for some yummy pancakes. Our vacation went by super fast and I always say that 7 days isn't enough days, but 10 would have been perfect. We did the Road to Hana and used the "Shaka" app, I def. rec. it. It was like having a personal tour guide in your car the whole entire time, well worth the $10! Road to Hana was about 13 1/2 hours with app from the resort and we started at 7:30 am., I suggest you leave by 5:30 a.m to enjoy more sunlight. Sugg:buy your snorkel gear at Walmart Costco ($30-40) We bought our daughter's snorkel gear at Costco and she loved it, she used it every day. We noticed some of the guests forgot theirs, and they had to buy at local shop. Buy a beach umbrella at Costco and return it (save all receipts) Napili will rent out the same umbrellas at the resort for $15 a day. You will definitely need an umbrella. We also bought sand toys at Walmart and brought some pool float toys to the pool. Buy all your groceries at Walmart/Costco when you land, trust me! It is a lot more affordable than near by. ice cream, doughnuts, milk, sun tan oil, etc. Plus, Costco/Walmart are about one hour from resort. Bring a packable cooler in your luggage, so when you land you can fill up w/ ice and get your milk, dairy items for on the way to the resort. I would say def. breakfast items, like muffins, milk, yogurt, fruit, pineapples, trust me they are $6 near the resort, alcohol at Costco. I would not bring towels from home, they rent out the towels with towel cards.Overall, with problems w/safe, cable, and air, everything ended up getting fixed. We saw turtles a few times during the week, with nice sunny weather. When it's over cast, the water isn't as clear. We saw 2 beautiful rainbows after it rained. I recommend the wings, hot dogs, rainbow shaved Ice and corn dogs@ pool! No daily resort fee or parking fee like all the other high end resorts which was super nice. The property is just so gorgeous and clean. My daughter enjoyed movie/pizza night with the Keiki Club. Free babysitting for a couple hours! Only downfall: no bathtub! I hope to return again with our family of 4. Mahalo and Aloha! 4.5 stars !

Full disclosure, we did not stay at the hotel, so I can't speak to the rooms. However, the general property, beach, onsite restaurant, and the weekly kids' traditional Hawaiian music and dancing is amazing! The show was great for kids/families, just the right amount of time, and it was a great look into the local culture without all the frills of a luau. We'd definitely come back here for a meal, the beach, and the show if we're in Maui again.

This place is Heaven. The entire staff was friendly and helpful. The grounds were gorgeous and the beach was the best. We swam with turtles every day. Mahalo. See you next year for sure.

Nice old fashioned maui hospitality. Not fancy, just nice and homey. Get a massage from jackie, she is the best. As good as it gets, great views and wonderful bay for water enjoyment.

We have been coming to Napili Kai since the early 90's. We love this place! Not only is the staff amazing and the rooms super nice and luxurious, but the Napili Bay has to be one of the nicest beaches in all of Hawaii. We love coming here for it's laid back style and easy stay. Can't wait to come back!!!

Been to maui soo many times. This was our first time at this resort. We had a condo right on the napili bay. The best snorkeling on maui are napili bay and kapalua bay. Both are a quick walk from this resort! They are wonderful bc the undertoe is minimal to non existant and there are no waves (mid july). We snorkled every day, even at times just fr a quick 10 minutes bc it was all right there. If u love pickleball, courts are also right across the street! The nicest people on kapalua tennis/pickleball courts. There are several kapalua trails for long walks/hiking. Nice quiet pools. 18 hole putting green. Free coffee tea every morn and afternoon. Laundry room w detergent provided. Went to kaanapali one day and OMG it was packed!! The beaches, the walkway. We left right away n went straight back to napili bay where we literally had our ien private snorkeling area! (Rm 227).

Love this little slice of Paradise. When I give it 5 stars it doesn't mean it's the high end resort with mainland style hotel rooms. I mean it's a lovely property where you feel like you are in Hawaii, you meet the Hawaiian employees who are very proud to be working here and the location is perfect. You meet people who come back year after year. This cove is protected so snorkeling and paddle boarding are smoother than nearby beaches. The rooms look recently remodeled and are very comfortable and nice and it looks like everyone has an ocean view. The restaurant is good, loved the 60 second ceviche and unique "Caesar" salad. Breakfast has great choices. Not sure I would go back to Kaanapali after staying here for 3 days. It was total relaxation, except for the sore muscles from snorkeling, hiking and boarding!

We just had breakfast at the Napili Kai resort. Susu was our server. She was so friendly and her customer service stills really made it a great experience. Thanks Susu and the manager who hired her.

Best resort ever!!! Been coming here for years, the staff are the best, always make us feel welcome!

If you want to be away from the mega high rise resorts with thousands of people, ten restaurants, shopping malls then check out this resort. No resort fee, no charge for parking, Has a great restaurant on property (The Sea House), a small venue where you can enjoy Slack Guitar show weekly. Resort is only two stories, has a fantastic beach. Kapalua beach next door with great snorkeling using the gear from the resort at no charge. Lots of beach chairs too. We always reserve room 36. Check it out. We sit on the Lani and watch the whales. In one day saw more the 25, one did 32 tail slaps. Walk down the beach for breakfast at the Gazebo. Have the fried rice and egg side (get the half order) in addition to your order. Maybe have a Macadamia nut pancake too. Both restaurants have ocean views.

Little farther from things but great spot. Front desk was super helpful. Would definitely recommend

My family has been coming here for literally sixty years. Isn't that cool? Seriously, we've been coming here since it opened. It's a great little spot tucked away on a gorgeous cove in Napili. The staff is accommodating, the rooms have air conditioning, the beds have always been comfortable. The kitchenette is a wonderful addition if you are staying a longer time. It's a huge complex, but it does not feel like it. The staff is always helpful and generally knowledgeable. I look forward to visiting again.

I love this place. We came here for our 50th anniversary after having a cruise line cancel our European trip. The last time we were here was 38 years ago, but fortunately it has not changed much. Of course it has been upgraded, and we had a lovely studio with a kitchenette. We had breakfast in the room rather than the Sea House Restaurant. We did need reservations for dinner at Sea House because the resort was full and they had to limit occupancy. The view from the room was incredible. The main thing that we appreciated is that even though all the hotels in the area were at capacity we did not feel the crowds that you may experience in the high rise hotels. Napili Bay has only 2 story hotels in the immediate vicinity. Even though there were a lot of kids because of the time of year I was still able to swim in the pools or snorkel in Napili or Kapalua Bay (right next door). I did not have to take a snorkeling cruise to see the beautiful fish, eels and the many turtles. We were also able to take nice walks along the shore, or safely walk on a sidewalk to nearby restaurants and local market. I would highly recommend this place and would go back again.

unfortunately less than satisfied with our stay. the pros of staying here are: it's close to multiple very nice beaches, and a jumping rock. rooms are nice with good view but multiple incidents happened that make me not want to stay here again. 1. when room service came to clean our room, they accidentally took my stuffed bunny away with the laundry. the stuffed animal was very important to me , so this was very upsetting. but the worst part was how the staff at the front desk treated me when i told them. the male staff member was very patient and friendly, and made all the right phone calls to eventually get me back my bunny. but the female staff member kept repeating things like "i'm sure it's just lost somewhere in your room" even after i told her repeatedly that my entire family had searched the unit for hours. she was very rude and dismissive of me. 2. the smoke alarms in the unit went off THREE times total during our week long stay. they told us they fixed it after the first time it happened, but ofc they did not. it was super annoying to deal with. 3. this part is the worst, and the primary reason i will not be coming back. the staff was racist towards my cousins boyfriend because he "looks hawaiian". the staff came up to them every time they used the pool or hot tub, asking them for their room number and last name. after a while they got frustrated, because the other (white) people around them weren't getting asked. after pressuring the staff member who was interrogating them, he admitted to them that he "looked like he lived here" and that's why they were being questioned every time. my cousin and her boyfriend were angry, and told him that racial profiling is very illegal and they wanted to speak to a manager. the manager sided with the staff member and continued to attempt to humiliate my cousin and her boyfriend, and justify the staffs actions.

What a great experience. The staff has been the most helpful we have experienced on the island, truly happy and willing to go the extra mile. Hazel at the front desk was a god send, working her magic when we became stranded on the island due to road closures forcing us to miss our flight home and not having a place to stay, while every hotel became booked with no vacancies in sight. They were also kind enough to also offer a generous distressed traveler discount. While over hotels raised prices or did nothing to help except offer their most expensive rooms, they went out of their way to help us when we needed it. Truly Aloha, while other just say it they actually practice it. The facilities and view are gorgeous. The beach calm and accessible to all levels of swimming skill. The actual studio was very well furnished with superior decor and island style. We stayed at an air b n b and more recognizable upscale resort and Napili Kai beat them both hands down in customer service, facilities, and room. And i cant forget to mention the bed. Wow. Made all others feel like rocks. Even the linens were softer then all other hotels I've stayed. If your a bed snob this is it for you.

This place was heavenly Beautiful view and beautiful resort. Loved the privacy and openness you get. So many flowers everywhere!!

The only reason this place isn't getting 5 stars from me is because one night we did catch a cockroach in our room. One of the maids had opened a window and we didn't notice, so the little sucker got in. The front desk was very helpful in managing the situation though. We loved having a variety of pools to choose from and the ability to walk 50 feet from our room and be on the beach. Despite the fact that our room was so centralized we could never hear anything from guests outside of our room. It was also nice that we could rent towels, chairs and snorkeling equipment from the resort. My husband and I both agree that we would only ever stay here again when we come back to Maui.

Best place to stay on Hawaii!!!!!! Just returned from celebrating a 90th birthday party. Rooms all have fantastic views of Nāpili Bay, beach is seconds away or just hang out on the lawn. Sea House restaurant has great food all day long. Highly recommend sitting at the bar for breakf

Update - why my initial experience was bad, it was mostly due to the fact that Costco did a poor job on explaining the facility I would be getting during my stay. I was able to upgrade my room with some less expensive option and stayed at the resort for 3 days. Overall, the resort was good and had a nice private beach. Staff could have been more polite when dealing with customers but I would like to update my review based on my experience. --------- Hasn't been an hour since I checked in, I find out rooms don't have AC and hotel staff is absolutely unapologetic about it. They want me to upgrade and pay $1200 for AC rooms. Ridiculous.

We love this resort. You have a lovely beach within steps and a delicious restaurant on site, also within steps! We were upgraded to an ocean view last time and loved it! The room was clean and had a full kitchen! You can snorkel in the bay really easily by renting snorkeling gear down the block. I recommend trying the restaurant for breakfast or lunch! Delicious :)

Very nice beach resort in Napili Kai. Steps away from beach. We enjoyed it so much everyday spending few hours on the beach and pool for a week. Although it's aged, but well maintenance. Every morning, I saw a lot of people cleaning and maintaining the pool, the lawn and the beach. Although we didn't stay at the ocean view room, the green garden view I am still satisfied. One issue that I had was the room we stayed at has a connecting door. My husband and I are light sleeper. We could hear our neighbor talking, slamming cabinet doors and laughing, as well as walking and flushing toilet upstairs. My room door is facing right outside of parking. The noises from parking all sleek through in my room. But I was glad that most people stay here rest early. The noises normally ended before 11pm.

This place is fantastic. Location, beach, and rooms are all amazing. We will continue to return.

This property is our favorite on Maui and we can't wait to get back. When polling the family about favorite things about Napili Kai, here is what they said (in no order): Mai Tai night, weekly putt-putt golf tournament, friendly staff, right on the beach, water clarity, layout of accommodations and amenities in rooms & on site, gorgeous tropical landscaped property, safety and security of the property, views, sunsets. Mahalo nui loa, Napili Kai!

We absolutely love this resort! We got a gorgeous beach front room with a fabulous view of the main swimming pool and the beach at Napili Bay. I know some rooms don't have AC, but fortunately we were able to get a room with AC. The resort is well-kept, clean, and modern (yet still maintains the essence of Hawaii). Our lovey room has a huge bathroom and closet with a table and chair for fiancé to get some work done. We especially love the balcony lanai- it has glass panels which allow unobstructed view of the beach. It also has nice, clean patio furniture. We enjoyed many meals from the Fish Market and Gazebo in our balcony with a glass of pineapple wine. Our unit also has a little kitchen which we used to make omelette and toast for breakfast. We love the Napili Bay- very private and not crowded. The hotel loans out snorkeling gears at no charge. Next to our resort is the fabulous Kapalua Coastal Trail. We walked the trail a few times, enjoying the gorgeous views and beautiful sunset. The trail takes you to the Montage next door and ends at the Ritz Carlson. What I don't recommend is the resort restaurant called the Sea House. We wanted somewhere convenient to eat when we got into Maui, and opted for the happy hour menu. Maybe because it's happy hour, the food wasn't very good. However the view is excellent...then again...the whole island is a good view. I highly recommend this Resort. I would stay here again next time I come back to Maui.