Napili Surf Beach Resort

We have been going to Napili Surf since I was a child. It is beautiful. After the pandemic, I brought my husband and my own children here and my parents and great grandma. It was better than ever--but sadly no more. The new management has stripped away everything that made it feel like a vacation. Now it is just sad. There is no room cleaning every couple of days. After a week in a beach condo with a family of four, it just felt gross. Part of the reason why people go on vacation is to NOT have to clean everything themselves. The usually lush lawn was dry and actually hurt your feet. There are no beach chairs, boogie boards, sand toys anymore ("because they get stolen"). Pretty hard to believe tourists are boarding planes with those things. They used to have a festive cocktail hour for guests with Hawaiian music and sometimes a performance by local kids--that has been totally eliminated. They had some guy with a guitar play random music one night, but it was just out of place and sad. There used to also be a generous breakfast once a week with the manager cutting open a coconut. It still exists, but they ran out of most of the food after 20 minutes, and there were only 3 or 4 items. The front desk is only open til 5. They didn't give us bedding for my kids rollaway and no one was reachable (the phone in the office for after hours support didn't work), so we spent a night using couch cushions as pillows.||I loved this place, but it just felt like a shell of what it was. We will not be returning anytime soon.

We absolutely enjoyed our Stay @ Napili Beach! Staff was so helpful! Check in was easy and key less entry to rooms was so nice. We always loose those pesky keys. Location was amazing. We stayed in a Garden view room and I definitely loved the quietness that space had to offer. If your looking for all inclusive this is not your place. But if you want a chill environment to kick back by the pool and have eady access to the beach this is the place for you. We used the kitchen the entire stay! Had everything we needed! Each room also had beach towels, 2 beach chairs and a beach umbrella. Definitely will be going back!

Mixed Experience at a Beautiful Location||We booked Castle Napili Surf because Napili Bay is one of my favorite beaches, and we were excited about the idea of staying right on the water. The location really is stunning, and you can’t beat the proximity to the beach. That said, there were several aspects of our stay that fell short of expectations.||First, be aware that if you arrive after 5 p.m., there’s no front desk staff available. We weren’t informed ahead of time that we needed an access code sent via email—we never received it, nor did we get a phone call. When we arrived, I had a brief panic because the office was closed and we had no way to get in. Thankfully, a kind staff member on-call was able to help us and print out our code.||Our room was located in the back building—not ideal, but it was still a short walk to the beach. The room itself was dark and didn’t stay very cool. The small portable A/C unit couldn’t get the temperature below 74°F, and the bathroom remained hot and humid the entire stay. There’s no daily housekeeping, and no charging stations with USB ports, so be sure to bring all your own charging blocks.||We also learned that the resort doesn’t provide beach gear (chairs, snorkels, umbrellas, etc.), so you’ll need to arrange rentals elsewhere in advance.||When I called on the second day to request extra towels for our group of four (we only had four total for the entire week), the staff member I spoke with—Jackie—came off as irritated. While she eventually helped, her tone was unwelcoming, which made a simple request feel awkward.||Thankfully, we had a lovely interaction with another staff member, Pauline, toward the end of our stay. She was friendly, accommodating, and gave us a late checkout since our flight was at 11 p.m.||Things took a stressful turn on our departure day July 29, 2025 when tsunami warning sirens went off. We evacuated as advised and received texts from Pauline with updates. After things settled, I messaged her asking about extending our stay, as our flight was canceled. She kindly offered to extend our room access until noon the next day and said we could discuss a “distress rate” in the morning.||We didn’t return that night—out of caution, we stayed inland with friends. The next morning, I called the front desk to inquire about staying longer. Jackie answered and, again, seemed annoyed. She claimed to be unaware of the distress rate and sounded skeptical that we hadn’t stayed in the room. She mentioned checking the code logs and suggested we’d owe for an extra night and we’d now owe an additional cleaning fee if we rebooked—even though Pauline had said the unit was available until noon. Her entire tone was accusatory and unhelpful, which was especially frustrating given the circumstances.||Ultimately, we chose to book the remainder of our stay at the Hyatt Vacation Club, which was significantly more expensive but provided a much better guest experience.||In summary: the location of Castle Napili Surf is unbeatable, and we appreciated Pauline’s kindness. But customer service—particularly with Jackie—left a lot to be desired. With better communication, a more welcoming attitude, and a bit more flexibility in unique situations, this place could offer good experience.

Celebrated our 25th anniversary for two weeks at this resort. Although not particularly fancy the accommodations were perfect. Fully equipped kitchen in a peaceful location. Comfortable king bed, air conditioning & perfectly sized bathroom were appreciated. Cleaning and maintenance were exemplary. Ravi, the manager, was the best! Very helpful and prompt with requests. Love the location.

Napili Surf was recommended to us by a friend who likes to stay there - and it was phenomenal! We wanted a family vacation in Hawaii, but wanted to try and avoid the big resorts. This fit the bill! From check-in to check-out, our stay was exactly what we were looking for. We stayed in one of the larger units for our family. Plenty of space, storage for clothes, etc. Kitchen was well-stocked with utensils, some cookware, and even a few containers for left-overs! This is a condo, but there are always some support staff available. Their information repeatedly states no mid-stay cleaning unless you make arrangements, so I was expecting minimal support - but this is not the case. Towels, soaps, everything provided can be attained easily from reception. They utilize text messaging and are responsive to texts too! When we come back to Maui, we will stay here again.

You cannot beat this location if you are after sun, sand and water! Our unit 207 overlooks the pool and the bay - the sunsets are beautiful. We swam with sea turtles (15 feet away), watched the birds and walked in the sand. An amazing stay. The coastal trail is nearby and you can walk up to Kapalua for Acai bowls at the Honaloa Store! The unit was well equipped, but could use a little steam cleaning on the carpet and couches. There are three lanais on this unit so really special for indoor outdoor living. The kitchen had everything you need for home cooked Hawaiian meals. Highly recommend this location and unit. The Napili Surf management didn't seem involved in our stay, though we were invited to a Friday morning breakfast which we weren't able to join.

The resort was definitely a perfect place to stay. Throughout the booking till the day we arrived, the staff communicated with us thoroughly. When we arrived, we found the property to be very clean. The housekeeping staff and grounds crew immediately greeted us and made us feel welcomed. Before we got to the resort, we thought we would need plates, cups, etc for our stay but everything was already included. There were even pots and pans that we ended up using cause we missed some home cooking. As for the room and property itself, it was clean and convenient. The beach was about 15-20 steps away from our room. The resort had yoga classes on several days that we were there. Definitely will be back.

We would like to express our sincere thanks for a wonderful stay at Napili Surf Beach Resort. We truly enjoyed everything – the perfect location right by the beautiful beach, the clean and comfortable facilities, and the peaceful atmosphere that made our vacation so relaxing. A special thank you goes to Mr. Ravi for his kind and personal approach. His warm hospitality and helpful attitude made us feel genuinely welcome from the very beginning. It's that personal touch that makes a stay truly memorable. Thank you again, and we hope to return in the future!

We stayed here for our trip to Maui and loved it. Nice rooms, although the AC was a bit loud. Each room had a kitchenette and massive fridge to store your food. Free parking and wifi are awesome to have. Easy access to the beach. You can walk to it. We were pool side and they had multiple pools. I'd stay here again. It's a good value with no hidden resort fees.

Room for you at the best kept secret on Maui! We have been coming to Napili Surf for over 20 years and every time we return I fall back in love with this hidden gem. Napili Surf sits right on the bay, steps from a perfect snorkeling spot and incredible sunsets each evening. The staff are extremely kind, accommodating and very hard working, keeping the grounds and rooms spotlessly clean. The landscaping is beautiful, the swimming pools are clean and warm(small but you have Napili Bay to swim as well), the rooms are immaculate with up to date appliances, well equipped kitchens, air conditioning when needed since the ocean breeze keeps the units cool, BBQs for outdoor cooking and lots of great restaurants nearby( Sansei, Merrimens, Star Noodle, Gazebo). I love how peaceful NS is, it's quiet so you can hear the birds chirping and the waves rolling in, and you can smell the flowers and completely relax. At night you can see so many stars. I always meet the nicest neighbors here. It feels like home. No extra fees for parking ( and you can park in front of your room), no extra fees for anything. In fact, they serve breakfast on the lawn once a week with incredible local pastries, fruits, homemade jams and breads, along with savory sides. Also they have a mai tai night, yoga classes and if you are here on a holiday, they always have fun activities, especially for children. The only thing bad about Napili Surf is having to leave this paradise so I just say until we meet again. If I have booked my return reservation, it makes it easier to say goodbye. When I return home to the race, I often think of Napili which makes me happy.

Shhhh...Conflicted. I'm posting a review of a hidden gem!!! Anyone who visits Maui should undoubtedly make this their choice for accommodations. Whether it's for a night or for an extended vacation. This was my second stay at The Surf, it's even better now! The resort recently went through an extensive remodel. The kitchens have new, top of the line appliances (filtered water and ice makers) and granite counter tops. The bathrooms have spacious , tile lined showers with shower heads that are large and provide a "rain like" experience. The unit floors are covered with high-end tiles and soft, plush carpeting. The king sized bed in our unit (214) had an extremely cozy pillow top mattress and sheets that were perfect to help keep you cool. The Pacific Ocean is just a few steps away! You don't have to load the rental car up and drive to the beach! The grounds are immaculate and lush. There are two pools that are perfectly set from a temperate perspective to be warm, but yet cool. There are three professional grade BBQ's at your disposal. Each morning they were cleaned and looked brand new after a days use. The lanai (deck) in 214 provides you a direct view of the ocean. It's a wonderful place to sit and enjoy coffee in the morning while listening to the birds, or to relax and have a cocktail or wine while feasting on lunch or dinner. Lastly, the staff is extremely friendly and very helpful. It didn't matter if we were speaking to the Manager (Tono), the front desk staff or the groundskeeper, everyone was professional, yet personable. They have a Mai Tai night on Tuesday's and a continental breakfast on Fridays. Shhhh....don't share this info with just anyone!

Absolutely wonderful place! Bring your family, decompress and embrace the beauty of Maui!! Tano, the Manager, is a wonderful human who's committed to resort sustainability, guest comfort and Hawaii's culture. In that pursuit, he has built a magnificent and low-key resort experience. Tano and his staff are the BEST!! They truly care about your visitor experience while also balancing the needs of Hawaii. Embracing and balancing both makes for an AMAZING stay. Simple, clean, recently fully remodeled and perfectly chill units. Pool is super nice for kids. Just a Few short steps to Napili Beach and Turtle Cove, both of which are amazing. Our kids saw dozens of turtles! Just one mile to Napili Market should you need anything (groceries, coffee, snorkel gear, etc). Guest events on site (happy hour and breakfast) were very personal and a genuinely nice touch. I've been all over the world over the years. Stayed at the fanciest and crummiest. If you're looking for a nice place to decompress, reconnect with your family, embrace the true beauty of Maui and give your family a wonderful memory, look no further. Napili Surf is simply the best and their staff is amazing. No, it doesn't have all the fancy crap that the Marriott has. And no, you wont find a swanky maritni bar here. But, who the heck wants that in Maui anyway?! If you came to Maui for the beauty and chill and if you want sand in your toes 20 yards away, big waves crashing as you want to doze off to sleep and native birds chirping when you wake up, this is it! Best place on Maui!! Simple as that. So, call Tano and his staff today. I promise they'll take amazing care of your family and ensure you have an amazing time. He's literally committed his career to ensuring that your enjoyment meets a perfect balance with the needs of a sustainable Maui. And when your family is swimming with those giant turtles and being washed ashore on those pristine sands by those perfect blue waves, you'll know exactly what I'm talking about. You'll yearn to come back again the minute you have to depart and thank people like Tano and his crew for preserving an absolutely beautiful slice of heaven here on earth. Thank you Tano! Thank you and your crew for an amazing week and the care you gave our family and Hawaii! Wishing you all Mahalo and we'll see you next year, for sure!!

Without the shadow of a doubt, this was a solidly five-star experience. Years (decades?) ago, I'd stayed at Napili Shores, which is next door (west) by one resort. In researching this trip, I'd considered Napili Shores but decided against it once I realized there was no air conditioning. We booked Napili Surf Beach Resort knowing the area for having an excellent beach for swimming and snorkeling. Check-in was an easy process. We arrived late and had our room code in advance. The next morning, we mentioned casually that the code lock was a little finicky despite entering the correct code. They came within an hour and replaced the batteries in the lock and the lock functioned better after that. The room we got was an ocean-view room, right next to their reception area. The morning of our stay when I received the room assignment, I was a little wary of it being next to reception... but it ended up being no problem at all! The room itself was fantastic. The place was SO CLEAN that it was almost inconceivable that anyone had stayed there prior to us. The place was recently remodeled, but I think the cleanliness was really more a testament to the quality of the service at Napili Surf Beach Resort. The kitchen was well-stocked and had all the accouterments you could possibly need to cook well for yourself if you fancy cooking while on vacation. We stocked up on cheeses, crackers, POG juice, wine, etc, and made great use of the unit's included full-sized refrigerator. One night we made our own shish kabobs and grilled them on one of at least five fancy barbecues I saw on the property. Fun! The bed was good but a little firm for my tastes. I liked how there were three ceiling fans in our studio unit and they were all quiet. The TV was good though we only used it once along with the Chromecast I brought with (thinking we'd be watching more Netflix than we did). The shower was great and the storage in the room was all really good. The AC unit was a godsend some evenings, however, the unit was only adequate enough to keep the humidity from being intolerable and the temperature from being unbearable. It was not the kind of unit that would chill your room to 68 degrees (not that we wanted that, anyway). Anyhow, more about the property... A barely-100-foot walk gets you to one of two swimming pools and the entrance to Napili beach. The pools were warm and featured showers nearby so you could rinse off before getting in. A side benefit of having one of the end units was the ease of getting in and out of our room from the lawn/pool/beach area. It meant we could drop our wet belongings off on our porch and go right around to the main door to get back in. We didn't need to worry about walking long distances or needing to leave our sliding door unlocked while we were out. Friday morning they hosted a breakfast social which included all sorts of Hawaiian treats, including spam musubi, baked breadfruit, pastries, coffee, fresh fruits, and more. No cost, and, too boot, we got a great demonstration of coconut husking and processing. The staff were SUPER friendly to us and were very helpful with everything. We signed the guest book in the room. It brought a tear to my eye reading similar stories of the wonderful memories many other guests have made with the help of this great resort. There were even photos in our room of a family that has been coming and staying at the same resort for 34 years! All in all, six nights cost us about $2,200 and we got a little bit of a kickback from Southwest by booking through their portal, to the tune of about 1,800 Rapid Rewards Points. Well worth it in my opinion. A paradise resort on a paradise island!!

This place is paradise and magical. If you are looking for a unique and beautiful experience this is the place to be. Located at the southern tip of Napili bay, I was able to spot turtles from my Lanai, a short walk out to the pool or beach, beautiful gardens, comfortable accomodations. We spent our days snorkeling with turtles and Hawaiian fish or swimming in the pool. Be sure to observe the ocean conditions as things can change from calm to active daily. At the beach, we met many locals and travelers staying nearby. The Napli Surf team are amazing, friendly and helpful. They provide weekly events that create opportunities to meet fellow travelers, Mai Tai Mixer, Friday Hawaiian Brunch, Yoga... This is a great spot for families or couples. 5-15 minute drive and you can be in Kapalua, Kanapali or Lahaina. I hope we can return to Napili Surf very soon. Mahalo Napili Surf Team!

My husband and I spent an absolutely perfect week on Maui at Napili Surf Resort in September 2019. Our experience exceeded our expectations... starting with the first interactions via email with the detail-oriented Reception staff leading up to our trip. We felt at home the moment we checked in. Our unit was simply terrific: newly updated, plenty of space for two, and the best view of Napili Bay and Molokai from our lanai. We enjoyed the perfect balance of cooking our own meals in the unit and on the shared Weber grills, with exploring the local restaurants in West Maui. The staff was helpful and friendly. The grounds are perfectly manicured. The sunsets are breathtaking. What surprised us most, though, was the sense of community... friendly neighbors and the all-resort breakfast which was delicious. We live on the East Coast but are already excited to plan our next stay at this top-notch resort.

When first arriving not sure where to park to check in, but we parked in front of the office. We got our parking tag and our room keys. It's very strange that they count the stripe towels that you use for the pool. If you want it exchanged they do an even exchange. I thought that was a bit strange.

We had a wonderful stay at Napili Surf! We loved that it is a small, friendly, and pretty quiet place that is right on the water. Napili Bay is perfect for snorkeling and swimming and we loved being able to go back and forth from our room to the beach. They also provide beach towels, chairs, and boogie boards. The room was spacious and very clean with a full kitchen and a lanai for outdoor dining or relaxing. The Friday breakfast was wonderful with local treats prepared with love. The only two very minor complaints were that the bed was on the firmer side (which is just a preference issue) and the AC was a bit loud. Neither really affected our enjoyment and we will definitely be back!!

We just spent ten stress free days at this beautiful resort. Beautiful views of the ocean and lush gardens await you. A full kitchen with all the amenities. This is a small and quiet place with a helpful, friendly staff. Two pools and lots of barbecues. Great dining near the property. We have been coming here for many years and will return.

We stayed on the ground floor of the Lokelani bldg with a direct view of the ocean. It was wonderful! The property has been recently renovated and kitchen and bathroom appeared new. Our first visit was in 2016 with a garden/pool view room (Pualama bldg). We obviously liked it enough to return and we were quite excited to upgrade to the ocean view room. Besides our initial questions at check-in, our interactions with the staff were limited but nevertheless, very pleasant. They are extremely helpful and friendly!! The unit had everything we needed and felt like a home away from home. The units and outdoor area are regularly maintained (housekeeping every other day) and you can easily see that the management and staff take a lot of pride in keeping the place nice. All the units are a very quick and convenient walk to the beach. Many people seemed to enjoy preparing dinner on the outdoor grills around the property. There is a little socializing in the early evenings but nothing loud or disruptive and it is very quiet (except for the sound of the ocean) by 9-10pm. The units now have an air conditioning available but we never needed it. The breeze was just perfect to keep the room a comfortable temperature. There's a restaurant at the other end of the bay. It's what I would classify as 'old school Hawaiian'. Very nice but definitely not modern. You can get there on foot if you're okay walking along the beach at night. There is ambient light available from the buildings along the beach. Pros: No need to drive/find parking at the beach Chilled out location Clean kitchen and bathroom Everything available to prepare your own meals Easy to catch a Lyft/Uber/Taxi to & from dinner if you don't want to drive Cons: Not a lot of walkable dining options Overall: 5/5 Great value for money

There are many good things to say about this resort. The location is great and the rooms have been remodeled nicely. The bed was comfortable. It's clean and the outdoor accommodations include a warm swimming pool, large family eating and lawn area, 3 large gas barbecues, and immediate beach access. Unfortunately, air conditioners that were probably installed during the remodel are loud temporary air conditioners (AC) that discharge conditioned air from each room to the outdoors as part of a temporary cooling process. This creates a negative pressure in the room, which causes hot and moist outdoor air to infiltrate the room through every crack and crevice. You might have guessed, I am in the AC business. It is unfortunate that the resort was sold on this idea for AC, because through the wall air conditioners would be far more efficient, quieter, and we would have been far more comfortable. Only 3 stars because of the air conditioning.

It doesn't get any better than this on Maui! The location is amazing-Steps to the beach and you don't have to get in the car. You can also walk to nearby beaches. Napili surf is SO clean and had everything we could ask for. Heidi at the front desk was awesome. The price of the room was very affordable compared to other locations on Maui and Napili bay was our favorite beach we visited on the island during our trip. Definitely check out the gazebo Restaurant next door as well. We will definitely book this place again if we ever get back to Maui!

This is a very nice and beautiful property, people are nice, the food and drinks are good, what else can you possibly want!

Sigh. I know I shouldn't do this. I know that I'll kick myself in the head when a couple of years from now I try to return to this spot and it's completely booked with family oriented yelpers. But it's too good not to share. And I wish them all the success in the world. If you: dislike big resorts, like to cook for yourself, love ocean views and the sound of the surf, like to snorkle with turtles in a mild tempered bay with clear waters, like to watch whales breach against an tropical afternoon sunset, are ok with 80's decor and very clean accomodations and grounds, enjoy the occasional happy hour cocktails by the quaint pool - but most of all, if your idea of a Hawaiian vacation is simply to sit back relax and and let the little ones play on the beach. If this sounds like you. Then this place is your Nirvana. A mere 15 minute drive past Lahaina you'll find Napili Bay. It is an area that is mostly made up of condos and homes. This property sits right on the water. We stayed at the Grand Wailea for the first part of our trip and not even the most expensive rooms were as close to the water as this place. And while I am sure the other properties that line Napili Bay are nice as well... I'd return to this little piece of paradise in a heartbeat. Scott, the manager, was amazing. Such a nice guy! He used to manage a place up in wine country for many years before taking on this property. But don't let his haole-ness fool you. He lives Aloha. If you are looking for someone to cater to your needs 24/7 this is not the place for you. The front office closes around 5:30 or so - and if you arrive to check-in after they've closed you'll find a little envelope with your name on it and a note with your room number and keys inside. They do have daily maid service and a coin operated laundry facilities on site. And while I mentioned there were a number of families there with kids, it wasn't like I really "heard" them. I think being that close to the ocean sort of mutes out the little ones. ;) Either that or I was so happy with being in paradise, that it didn't bother me one bit. :) Aloha.

We had the best vacation at Napili Surf. The beach is one of the best in all of Maui, the grounds and amenities were pristine and perfect, and the rooms were spacious and provided everything we needed for a week in paradise. Hands down the best part about Napili Surf is the management and staff. They go out of their way to make you feel welcome. I can not rave enough about how wonderful our stay was there. We will be returning as soon as possible.

We stayed for a week in May and it was absolutely wonderful. This is not the place for you if you want a big tourist style hotel which is not what my husband and I prefer. This place is quiet, cozy, clean, and a great value. There are 4 buildings, two floors each and each unit is individually owned, but rented out through Napili Surf. They all have standard amenities, some studio and some one bedrooms. We decided to save some money and stayed in the 4th building. It was very nice. Right outside our lanai was a pool. Then the beach was not more than 50 yards away. The property is very quiet and they even ask that guests refrain from talking on cell phones on the property to help keep it a relaxing environment. They have Mai Tai night and Breakfast gathering once a week. The staff bring homemade jams, baked goods, appetizers and Mai Tais out for guests and everyone mingles about dusk. We loved the picnic tables on the property positioned with a great bay view. Then there are several grills on the property so you can grill some food then enjoy it with a beautiful view. **big tip: the popular Gazebo restaurant is just around the corner. Save yourself some time, call your order in, pick it up and bring it back to Napili Surf and dine on a picnic table or your own lanai. Skip the 1hr plus wait at the Gazebo, but enjoy the same delicious pancakes**

Second time here, even better than the last. I've fallen for the Napili Beach, and this resort has more charm and style than anything else I've seen here. Michelle and I found ourselves entranced with the settings, the sunsets, rainbows, and beautiful mornings. It's more bargain than it appears too, as our unit has a full kitchen, all the needed appliances and gadgets. We ate fresh from the markets almost every day, cooking was so easy here. We'll be back. Sure wish some of the units traded on RCI, I'd use all my exchange weeks here. Mahalo. Bob and Michelle

Great lodging on one of the prettiest beaches on Maui. The units are clean and modern and the staff is great. Highly recommend.

Great place to stay in Maui! We've been staying at the Surf for years and absolutely love it. The renovations were well done and make the place even nicer. Everyone from management, office, cleaning and maintenance staff are great. Special touches like coffee and happy hour get togethers make it even more special. I highly recommend the place! Beautiful views, pools and grounds - a slice of heaven.

Great resort we had a wonderful stay. The appartment was of very good quality. Especially the kitchen is very well equiped. That helped us to really use the location for nice breakfast and dinner time with a stunning beach view. Thank you for a nice place.

My husband and I celebrated our big anniversary at Napili Surf Beach Resort and we could not have been happier. Our wonderful experience started before we even arrived with the amazing customer service Anela gave us with figuring out the date and perfect room for our two week stay. I would highly recommend this location, new suites, great staff, and wonderful location. Enjoy your stay.

Our review is late (we were there at the end of May 2016) but I still want to share. The resort is great!!! Very cozy, clean, quiet place with WONDERFUL view and AMAZING staff (staff was very helpful and nice)!!! The resort was not so big which was exactly what we were looking for. We LOVED the place! Very nice beach. We also liked the idea of "no cell phone noises on the resort's property". And we also enjoyed complimentary Mai Tai party for the guests and the provide complimentary coffee. We have booked it last minute and didn't have much time to read the reviews prior our visit so we were worried if it would be as nice as it was on the picture. It WAS!! Definitely hope to go there again!!! And we want to say Thanks again to the staff! Jeff & Lidia

The room and the grounds were very clean. The room has everything that you would need. I love that the kitchen was fully stocked. For me, eating out for breakfast, lunch, and dinner gets tiring, so that's why I picked Napili Surf Beach Resort. There are BBQ grills around the property and the grills were cleaned every morning. Inside the room there was a stovetop, oven, microwave, toaster, coffee maker, refrigerator, dishwasher, utensils, cutlery, and wine bottle opener. It was like being home, but with a ocean front view :). I think it is definitely worth it to get an ocean front view. Sitting on the balcony, staring at the gorgeous beach and hearing the wave crashing was so relaxing. The staff were very friendly. On Tuesday evening, there was happy hour meet and great. Who doesn't love free beer and wine?!?! And the best part was that the resort was steps from the beach. Definitely felt like being on a secluded paradise. I would definitely recommended Napili Surf Beach Resort.

Napili Surf Beach Resort is a true gem. We return year after year to this wonderful location. Tano, the manager and his team are so friendly and helpful, and they take wonderful care of the grounds, the facilities and their guests. The updated rooms and buildings are great. New A/C units, new kitchens and bathrooms and the grounds are well manicured. There's an abundance of barbecues available. The view and the privacy are unparalleled. Once we arrived with some groceries in hand, we never got back in our car the entire week. There is so much available right there. Hiking, swimming, snorkeling, SUP, boogie boarding, whale watching, resting and of course relaxing in the beautiful tropical setting. There are two fabulous restaurants just steps away from this property. The sunsets are amazing from your room or right out your door on the beach. Thank you NSBR. We will come back year after year. You are the perfect peaceful get away!

Awesome location awesome staff awesome room If you are looking for a quiet, small location right on the beach, where everyone says hello to you....this is the place. couldn't be a better location to enjoy the surf, sand, and relaxation.

I found this place by doing a Google search for "Maui hotels with no bad reviews." I was not disappointed! The room was super clean, the kitchen was a FULL kitchen perfect for cooking breakfasts and lunches. Our view was fantastic. The staff were beyond friendly and helpful. The beach was just a few steps away. There was no AC, but there were ceiling fans and they also provided a portable fan that we could move around the room. Plus, its Maui, so all we had to do was open the back and front windows and we got an amazing beach breeze. There is no restaurant at this hotel, but the atmosphere and other amenities more than made up for it plus, Happy hour at the Sea House Restaurant was just a stroll down the beach.. I just wish I could have stayed longer! I miss you already Napili Surf Beach Resort!!!!!!!

We stayed on the second floor of the Lehua building in a 1-bedroom suite. It was comfortable and cheerfully decorated. The view was lovely, had a direct view from the balcony and bedroom of the ocean, despite it only being a 'partial ocean view' room. We could hear the sounds of the ocean clearly with the slider doors open, which was nice. In the very early morning (5:30ish) we had to close the slider doors because people below us were sitting at their lanai and chatting very loudly. We had a portable AC unit in the living room which we used during the day when we were in. The 1-bedroom worked well for us with a toddler who needed to take naps and go to bed earlier than us. We were only steps away from the beach. The beach is on a slope so it could be challenging for some people to walk on comfortably. And the waves were surprisingly pretty strong (I'm not a strong swimmer, so I could not go in the water). However to the left side of the beach there were some rocks which created a small safe area for kids to play. My toddler really enjoyed the pool, and it was almost always empty besides us. Their Friday breakfast social was really nice. Parking was easy, and it was so nice not having to drive to the beach. All in all we had a lovely stay and it was a great value for the price.

We've been going to Napili Surf since 1983 and loving it! The location is excellent and staff are wonderful. After the reno. the site has less parking due to handicap spots so this can be a challenge.

What a wonderful, cozy, little resort. I almost don't want to review, because I want to keep it a secret for my self. The complex is literally on the Napili Beach. We stayed in unit 215 and had a great view of the ocean. At night, we could listen to the waves as we went to sleep. The grounds are immaculate too. Every day the grounds keepers were there trimming and cleaning. All the staff were great. The unit was spotlessly clean. The kitchen was well equipped, and nice gas grills outside too. There's no AC, but we never needed it. We can't wait to go back again!

What a great place! The staff were all so helpful and friendly! "D" was especially great and I really appreciated her patience. I have been coming to Napili for years and this is my new choice in lodging! The views and the Pavilion restaurant were wonderful. And it was really nice having a sports store on site that rents everything a person would need.

A very comfortable, relaxing place to stay. The staff is very helpful. Love that they have a Mai Tai party one night a week for the guests. Can't beat the views! Love this place.

I absolutely love this little resort! I stayed Oct 4 - 7th in Room 206. The resort upgraded my room to an ocean view condo and it had ALL the comforts of a home. The condo even had books for reading on the beach. The resort is right on the beach and it is a WONDERFUL calm/safe beach for swimming and snorkeling! The ladies in the front office were very helpful with recommendations on tours to take and places to visit. While I was there, the condo that was below the unit beside my unit had to be excavated. The property manager called me before the work started and informed me that it would start at 9am and end at 4pm throughout my stay. I have to admit, it was rather noisy during the day, but quiet at night. When I checked out the property manager made everything right, by only charging me for 2 nights. It was very considerate and thoughtful for the property manager to call ahead of time and making an effort to make things right. I will definitely stay here again when I return to Maui.

Another Slice of Paradise...New and Improved Review of Napili Surf Beach Resort Pending review If you are wondering about the renovations at Napili Surf as I was, rest assured...it is still great...just better! Tano and his staff have done a wonderful job. We just returned from an August 2018 trip with our two boys (12 and 15). Some of the nice updates include: recessed lighting throughout, new ceiling fans/lights throughout, new kitchens and appliances, new bathrooms and tiles, portable a/c in each room with tower fans available to circulate air throughout, and new tvs/cable/wifi. Same great views and reliable daily cleaning service. The staff is willing to help in any way and can offer tips during your stay. The new expanded outdoor patio area is a nice addition. There are three large grills with utensils available for use with a tremendous ocean/sunset view. There are also four tables available for outdoor dining use. There are other upgrades to operational things such as solar energy, etc. The bottom line: it is still a spectacular spot to spend your time on Maui steps away from Napili Bay. The landscaping is immaculate. They still have the weekly breakfast on Friday mornings. Maybe you will be lucky enough to be there for Tano's demonstration/talk regarding coconuts and their various uses. They also still do the cocktail hour on Tuesday night with mai tais, beer, etc. They host a pretty impressive hula/ traditional dance show on the second Tuesday of the month. I have to say that Napili Surf is still a slice of paradise. You are steps away from the pool, beach, or just a lawn chair under the tree overlooking the ocean.We loved falling asleep to the sound of the ocean each night.I wouldn't want to stay anywhere else on Maui. The start of the Kapalua Coastal Trail (which runs into the Mahana Ridge Trail) is about a 5 min walk. It is an amazing way to start the day! Napili Surf is close to Honolua Bay, Kapalua, Kaanapali, and Lahaina. It is within driving distance of pretty much anywhere you want to go on the island. There is also a bus stop within walking distance. Daily sea turtle sightings and great snorkeling steps away. Also, don't miss the truly spectacular sunsets. Must see nightly viewing! Straight out of a postcard. Counting the days until we can return. If you had reservations about the updates, relax and enjoy the newly updated Napili Surf for many years to come. Another tip: The Slack Key Guitar show at Napili Kai on Wednesday nights is a short 5-10 min. walk from Napili Surf. It is fabulous if you are looking for a fun night with some traditional slack key guitar and ukulele from the masters! They begin tuning up and jamming at doors. Show less Stayed: August 2018

I have been going there for years with my family and we love it. The views are beautiful. The rooms are great and with the kitchen, it is like a home away from home. The staff is fantastic, and everyone is very friendly. Love the barbeque pits where you can grill out with a view of the ocean. t just can't be beat!

This Napili Surf resort is a horrible neighbor. I understand a massive renovation is underway and I am ok with the noise during permitted hours. Whats not cool is allowing work to be done with loud power tools before 7am HT on a Saturday. Saturday May 6th, 2017 to be exact. Not only that, but when the worker threatens my safety for callimg him out working during state mandated quiet times is completely unacceptable.

My friend and I just returned about a week ago and we had a really great time. We were in a ground floor room with a garden view. We slept with the privacy shades closed the first night, but the rest we just left them open since I think we saw a grand total of three people walk past our room in four nights. The pool was just ten steps (at the most) from our patio door, and it's a little shaded in the afternoon which ended up being a gift in disguise, as we both ended up with a sunburn but still wanted to swim. The kitchen was nice and seemed to be newly renovated with newer appliances. The resort has really convenient beach access and beach things like chairs to borrow. We arrived just as mai tai night was ending (Tuesday), but we did make it to the complimentary breakfast on Friday morning and enjoyed a coconut milk demonstration. It was the perfect place for us. The staff are so warm and friendly, and Napili Bay didn't seem as crowded as some of the other places we passed. The only thing I would say is that if you have never been to Maui before you need to rent a car. There are a number of really nice restaurants and a grocery store about 15 minutes drive away, and it seemed like taking the bus would take at least twice as long.

We have been guests at Napili Surf for over 25 years. This year, for 7 weeks, we enjoyed the upgraded units and property as well as the exceptional location on Napili Bay. The staff at the resort are very caring and available at all times for our needs. They offer an evening get together on Tuesdays and a lovely coffee on Friday mornings for all guests. It's a place where we feel at home!

Tano and his ohana have gone above and beyond by creating an incredible experience at Napili Surf. The rooms are modern yet homey, while the grounds our exotic and fun. Where else in the world can you bar-b-que fresh fish 100 feet from the surf, after paddle boarding with sea turtles, while your family enjoys an amazing view of the turquoise Napili Bay from the lanai? I expect our grand children will soon be enjoying the same joy our children have over the last 20 years here. We can't imagine a summer without Napili Surf Beach Resort.

I love the place, so does my BF. Staff were so friendly especially Jules. Location was perfect! Beach was big enough and amazing snorkeling just a 5 minute walk. We even BBQ there. Gorgeous romantic resort.

I loved when you walk through the office doors they have a welcome sign with your name. It is close to the beach. We had a garden view so we were in a separate building which was great because it was like having our own pool. There is no ac but the breeze kept it cool. The place is a bit dated and because you need to leave the windows open there were little aphids inside. Not a huge issue but it needs to be said.

Our Napili Surf condo was a delight. From the clean, spacious rooms to the courteous service, and proximity to the beach, my wife and I were blown away. The complimentary Mai Tai's and morning coffees created a homey environment. We highly recommend Napili Surf, if we didn't want to keep the secret to ourselves. We plan to make it a family tradition.

I read so many review on this place on Trip Adviser that i wanted to like this place. The beach near this hotel is fantastic, however, I am wondering if it was just the location of our room that ruined this place for me, I could care less how the room is or is not decorated. If you are sent to one of the annex buildings I would make sure you get relocated to the front of the property. I only spent one night here and wish I liked it as much as it seems other do....too bad.

This is a great place. We come back here as a family every few years because this place is special. Management team and staff are outstanding. Napili Bay is an unforgettable locale - amazing sunsets, swimming, snorkeling, and turtles.

Nice place. Full kitchens. Friendly staff. No restaurant though and the nearby Seahouse wasn't great except for the view. Non smoking on grounds which was great.

I've been coming here since I was a kid, it's a fantastic location with amazing views and quality facilities. I really love it and highly recommend you visit!

I'm a bit late in my review but here it goes. My husband and I stayed here in Nov. 2015 for the first time. We have always stayed In Napili at a different condo but decided to try Napili Surf. What a wonderful place this is. Fully equipped rooms, beautiful location and WONDERFUL staff. Please be aware this is a very quiet place with many older guests so if you have children or like a lot of action and like to party this isn't your place in my opinion. If you want a quiet and serene place to relax, then this is it!!

Checked in with a fake cheery receptionist. No air conditioning, trash and dirty laundry bags lining the stairway, no elevator, parking lot dusty and loud right below room. Fleas and ants in the bed. Checked out 2 hours later. Outdated, straight out of the 70's. Old everything and a very low end touristy Hawaiian environment. Overpriced and a place to avoid!!

We have been coming to Napili Surf Beach Resort for 4 years in a row. We love the location and the condo units are very well kept and clean. Management is wonderful and friendly. However, when we arrived this year, we didn't get the usual "welcome back!". There were new people at the desk and they weren't totally up to date on welcoming previous guests. It's a small place, so the personal touch is necessary. We love everything about Napili Surf; however, we won't be coming back after our experience this year. We have had encounters with unruly guests in the past, and this year threw us over the edge. It's a non-smoking property and the guests near us were smoking every day. The manager gave them a warning and never followed up with them. We couldn't take the smell and the lack of enforcement of the house rules. In addition, the guests right next to us had a 2 year old that screamed and cried every night at 8 and every morning at 6. The child probably woke up the entire complex. The units are all very close together and when this happens, and the parents don't control the situation, then everyone suffers. Again, management should have been on top of this issue. I have 3 children and I never let them scream that early in the morning - I would have put them in the car and gone somewhere else so as not to disturb the other guests. In the end, while we love Napili and the beach and the condos, we can't stay somewhere that doesn't have quality guests that follow the house rules and the quiet hours. We're very sad.