Napolitano Hotel
Hotel · Santo Domingo ·

Napolitano Hotel

Hotel · Santo Domingo ·

Oceanfront hotel with casino, spa, pool, and dining

zona colonial
malecón
overbooked
free upgrade
friendly staff
great price
nice hotel
well kept facilities
Napolitano Hotel by null
Napolitano Hotel by null
Napolitano Hotel by null
Napolitano Hotel by null
Napolitano Hotel by null
Napolitano Hotel by null
Napolitano Hotel by null
Napolitano Hotel by null
Napolitano Hotel by null
Napolitano Hotel by null
Napolitano Hotel by null
Napolitano Hotel by null
Napolitano Hotel by null
Napolitano Hotel by null
Napolitano Hotel by null
Napolitano Hotel by null
Napolitano Hotel by null
Napolitano Hotel by null
Napolitano Hotel by null
Napolitano Hotel by null

Information

Avenida George Washington 51 esq, Santo Domingo 10208, Dominican Republic Get directions

LGBTQ friendly

Information

Static Map

Avenida George Washington 51 esq, Santo Domingo 10208, Dominican Republic Get directions

+1 809 687 1131
napolitano.do
@napolitanohotel

Features

•LGBTQ friendly

Last updated

Jan 16, 2026

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J R

Google
I reserved the hotel from November 17th to November 22nd. They didn’t have my room, but they gave me a free upgrade! The hotel has everything you need — a restaurant, a pool. All the hotel staff are super nice: Orlando, Sam, Bianca at the reception, and the others. The hotel is located in the Zona Colonial, right on the Malecón, which is perfect if you enjoy jogging or walking by the beach. I will definitely come back! If you want to feel welcome and safe, this is the hotel for you.

Sjoerd van de P.

Google
AVOID THIS HOTEL!! Last Friday, November 21, we had a reservation for 10 people. We had traveled a long distance for 14 hours and arrived here at 10:15 PM. When we wanted to check in, the receptionist said the hotel was overbooked. They didn’t make any effort to help us either. A terrible experience…

Isaac G.

Google
Great place for a very good price. Very nice Hotel overall. Facilities are well kept. I'd like to point out the very professional attention offered Jose Antonio at the front desk.

Luis

Google
Positive: Location, Good to take long walks by the malecon and Colonial Zone. Negative: Air conditioning wasn't working properly. I told one employee and he insisted was ok or make a complain next day. Room 724

Jlo S.

Google
Upon arrival we were told that there’s no internet for the check-in. We weren’t told to take a seat as the time was passing by, we did and when the internet was back we weren’t called to come to check-in but we went and asked. The man at the front desk was an old man so we understood. Since the check-in went this way we did not expect much from our stay. But when we got to the room it exceeded our expectations except that it was a room for handicap people but we weren’t notified of that and also that the fridge was not working. But overall, it was very accommodating. The stay was great. We enjoyed the carnival that day. The drinks were tasty, the foods as well. The staff are nice and caring people. Our waiter did a very great job, no complaints. I love the hotel’s location. I enjoyed the pool and the breakfast was very rich in variety. I will go back and I will definitely recommend it to other people.

Sietse de W.

Google
We booked well in advance, were overbooked and didn't care about it whatsoever. No alternative, nothing while we arrived at 10.30 PM.

Dora P.

Google
Need customer service training CESAR HE IS VERY NICE, AMABLE Y SIMPATICO.

Patricia C.

Google
Location, location, and location can not be better. They have done some renovations, rooms have ceramic floors ( no more carpet) , brunch is included, fresh and tasty, staple Dominican breakfast !! Our place to stay at when in SD ( capital) for a short visit. See you again !!