Hotel Nassa

The hotel is in central Lugano and has underground parking which was great for us. The hotel is a bit dated but our room was comfortable & clean and had an amazing terrace with views of the lake. The breakfast buffet had plenty of choice and freshly cooked hot items. The breakfast room however was rather small but we took the breakfast back to our terrace. I would recommend this hotel.

We stayed in July for 2 days, and it was a very good experience. The view from the balcony was excellent, and the main advantage of this hotel is its location—it’s right in the city center, making it easily accessible to all major places. The staff members were very nice and polite, and the breakfast was good. Overall, we truly enjoyed both the place and our stay. Highlights: • Great location in the city center • Excellent balcony view (Check this option before booking) • Polite and friendly staff • Good breakfast

The hotel was in an absolutely stunning location. It was wonderful to wake up with the sunrise gently touching our faces and to step straight out into the morning sun for a walk along the lake. The service was excellent as well, and the reception gave us great advice on places to visit. Overall, a truly memorable stay.

Location: very good, right in the central Lugano, shopping is right at the doorstep and walking along the lake is a must. |Check-in: small and lift was one of a kind; miniature.|But up the rooms and etc....|Room: spacious large room and bathroom, clean and tidy. air-conditioning (was very functional and important, especially when we arrive in the hot summer), refrigerator, desk and large wardrobe. Balcony offer panoramic view overlooking the lake view, able to see both sunrise and moonrise. Room deco may be outdated but the functionality outweighs. Microwave available in common area.|Outdated deco along corridors and breakfast dinning area.|Breakfast: home breakfast of sufficient variety.|Service: reply email. warm welcome at check-in and greetings when coming in and out and meeting along corridor and breakfast. professional.|Truly value for money

The best thing about this hotel is the location. It's right in the center and facing the lake. Although, we felt like the price wasn't fair comparing to the room we had because it was kind of old and we didn't have the view to the lake. It has some amenities included, but they aren't truthful about all of them. There's a list of all amenities in a folder that implying that water is free, when we asked, the receptionist told us we'd have to buy it from the fridge at the reception. The staff was very welcoming and kind to us, though.

The best thing about this hotel is the perfect location. It's directly at the city center and at the lake side. The hotel is very old (like most at this area) but the rooms were clean, the bed comfy. You can find basic amenities. The breakfast was very modest. The staff very friendly and helpful. We stayed only one night, therefore it was OK.

We had the pleasure to be welcomed by David (day) and Ivano (evening). Their customer service is impeccable and very inviting. The location is central to everything. The third floor terrace room has an astonishing view toward lake Lugano. Furniture and bathroom are dated but serviced our needs. We appreciated having a refrigerator and AC in the room. Breakfast is continental and was ok for us. We definitely recommend this hotel and hope to be back.

Very disappointed in this hotel, all looked good walking towards the entrance as we passed neighbouring high end retailers. We walked in to a tiny foyer and checked in. Told if we want anything from the mini bar we had to come down to reception snd collect from the fridge. When going to the 1st floor we crammed into a 3 person lift which only 2 of us barely fit into (and we aren't big people). On entering our room we immediately noticed the voices coming through the walls which continued through the nights along with the barking of a small dog from a joining room. There were no drinks making facilities, no iron, not enough power points, poor and dated decor, the shutters and curtains didn't shut any light out at all and many other things that made us think we'd always choose somewhere else over this hotel. It was also very expensive. If I'd been looking for a hostel it would have been perfect. Breakfast was also very poor. Positive point: the view from the window over the lake.