National Bern

Lovely hotel located near the station. They have a historical elevator which in itself was an interesting experience. Check in/out was seamless. Room was clean and spacious enough for us. Overall really quiet with the only noise from the creaking floors from passerby's in the hallway. I really enjoyed staying here, thanks!

Hotel is in an ideal location with a very short walk from a nearby train station. The Hotel has a lovely old feel to it but is very clean. The breakfast is continental style but with enough on offer. The reception staff were very friendly and extremely helpful and positive about the City. The Hotel offers a pop up bar across the road. Very nice stay and the only complaint was soft pillows.

Lovely hotel situated 5 mins walk from main station and bus station.|Staff very friendly and helpful.|Room was good..beds comfy. Has a kettle but no fridge.|Breakfast wasn't special..not a lot of choices and no hot food.|Walking distance to Old Town was good to see the sights.|Caught local buses around. There are a few supermarkets around.

Really enjoyed our stay. Very clean, good breakfast and friendly, helpful staff. Had a 4 course dinner, which was absolutely wonderful and Carlos the Maitre D was extremely attentive. Would definitely stay there again!

Fantastic location Very convenient. However it is in the heart of the city and trams run all day and late into the evening so very very busy and noisy. If you are looking for peaceful and quiet sleep conditions this won't be for you. Beautiful hotel Amazing staff A great choice if in Bern

I am not coming back! Hotel not appreciate hard working staff! Location was great as much as staff. Receptionist Ana was very helpful and done everything to make our stay comfortable. Room is very dark, no ac, only window is for a courtyard. Was not possible to open the window overnight because of noises from other guests using courtyard. Sandra on breakfast was a absolute gem! She was ALONE serving breakfast with no help whatsoever. Selection was fair, but it was painful to watch how one person trying to organise everything over there. Quality of good was not really impressive (unwashed tomatoes and fruits, no fresh croissants, only bread was freshly baked). I have feeling that staff is working hard but nobody from management appreciates that!

Convenient location in the heart of the city close to the station. Ana on the reception desk was the first person we met in Switzerland and also the nicest person we met. Helpful, multilingual, intelligent, witty (and a Doctor Who fan!). Thanks you Ana for everything! Rooms were a bit warm at the time of year I visited and whilst we had a fan, this simply circulated the warm air. Breakfast was tasty although at peak times the staff were unable to clear tables and replenish food quickly enough (possibly understaffed?).

Attractive building with very clean, cosy, functional rooms at an exceptional position for non - driving visitors as it is very close to the main railway station and to numerous bus and tram lines. Near the old town of Bern and many of the town's attractions. Polite, very helpful, efficient staff. Rich, delicious breakfast. Highly reccommended to all visitors.