National Car Rental
Car rental agency · San Mateo County ·

National Car Rental

Car rental agency · San Mateo County ·

Car rentals with helpful staff and convenient Emerald Aisle

National Car Rental by null
National Car Rental by null
National Car Rental by null
National Car Rental by null
National Car Rental by null
National Car Rental by null
National Car Rental by null
National Car Rental by null
National Car Rental by null
National Car Rental by null
National Car Rental by null
National Car Rental by null
National Car Rental by null
National Car Rental by null
National Car Rental by null
National Car Rental by null
National Car Rental by null
National Car Rental by null
National Car Rental by null
National Car Rental by null

Information

780 N McDonnell Rd, San Francisco, CA 94128, USA Get directions

Information

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780 N McDonnell Rd, San Francisco, CA 94128, USA Get directions

+1 844 370 8301
nationalcar.com
1491372024461498
𝕏
@NationalPro

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Last updated

Oct 26, 2025

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Our Readers' Favorite Rental-car Companies of 2023

"A longtime reader favorite and WBA Hall of Fame honoree that has been named the top pick in almost every year since 2014. With more than 1,500 locations, readers praise consistently positive airport experiences—one voter specifically cited SFO—and a loyalty perk called Emerald Aisle that lets members bypass the counter, choose any car in a special aisle, and pay the midsize rate even when selecting an upgrade. Frequent voters call it their go-to for decades and highlight strong vehicle selection and convenient airport presence." - Stefanie Waldek Stefanie Waldek Stefanie Waldek is a space, travel, and design journalist with expertise in aviation, meteorology, and polar regions. She was a former editor at Architectural Digest, TripAdvisor, and ArtNews. Travel + Leisure Editorial Guidelines

https://www.travelandleisure.com/best-car-rental-companies-2023-7547711
National Car Rental

Peter L.

Google
I have been very pleased with the customer service at National after having switched after years with Hertz. Today an employee went out of his way to find me the right vehicle for my needs and it made a world of difference. This is not the first time an employee at this location went out of their way to help me recently either. I really appreciate the level of customer service at National. The employees seem to care about their customers which is not usually the case at Hertz. All the employees I’ve dealt with at National are pleasant to deal with and professional.

Elaine Johnson O.

Google
At check in we were repeatedly told by Yassmin, that our cover did not include aĺl breakdown costs, we tried to argue that we though that it did but were assured it wasn't and having just arrived in the States we felt obliged to go with the advice given. We trusted the agent and paid extra, 69.90 dollars. On checking with our insurance provider, who replied to me days later, we found that we had been fully covered, so were mislead at check in. Also, despite agreeing to pay for just to top up the tank on return, we had actually been charged for a fuel service option of 71 dollars. After contacting them they agreed to repay this but were not interested in the over selling of cover. Avoid.

KJ J.

Google
Got in 4 different suv’s in the executive aisle and every last one of them were dirty on the inside. Like not nitpicking dirty, i mean obvious they didnt pretend to clean them. food crumbs, candy on the floor mat, and sticky residue on the doors dirty. Pics are from the cleanest option I ended up going with. And neither of them had a cleaning wipe either. Staff in the aisles blew me off when I tried to ask a question too. Usually love national, but this is by far the worst big city location I’ve been to

Chris

Google
I've always had good service and good luck with National. San Fran airport location is no different. Emerald program makes it easy to reserve, pick up, and return car, although the checkout program could be easier and more automatic if it had a "trusted" reservation program to speed up the car pick-up process. Cars are always clean and in decent condition. However, I don't care for many of the auto make/model options.

s L.

Google
Rented from here for a 3-day business trip. Process was smooth. Employee met me walking across the aisle, asked me my status and directed me to the row of vehicles that they had to offer. Plenty to choose from. Picked a smaller Toyota SUV because I know sometimes parking can be tricky in CA. Vehicle was clean, easy process of checking out and returning. Employees were nice when returning, had my bill in my email before I got to the terminal, everything was 100% correct. No complaints. We have to rent from National as part of our corporate policy. NEVER had an issue. HIGHLY recommend.

Sheree S.

Google
Scammers. I rented an 8 passenger vehicle for 5 days. On day 2 the vehicle broke down and I was given no vehicle to replace it. I was sent over an hour away to pick up a replacement vehicle just to be told there was no comparable vehicle available. I was then left to fend for myself and the other people in the group for the remaining 4 days total. I incurred $2977 in expenses due to having to source alternate transportation for 4 total days. I’m getting no response from anyone at National and I’ve been hung up on 5 times.

Rainthought

Google
I want to sincerely thank Reggie for his amazing help! I rented a car from Alamo for a family road trip, but the car didn’t support Bluetooth, so I needed a Type-C to Type-C cable to connect my phone. I found Reggie in the parking lot and asked if he had one. Without hesitation, he turned back to help me find a cable. Later I realized he actually works for National, not Alamo, which makes his kindness even more remarkable. I really appreciate his generosity and willingness to help a stranger—Reggie truly went above and beyond!

Shivani S.

Google
The rental process is always pretty quick and easy with National Emerald Club. The car I picked at SFO had spills inside and was not cleaned well. I have emerald club and should have just moved to the next car but wanted to get on my way. I let Andrew K and Mariana know on return that the team needs to spend a bit more time cleaning that one. They were so polite in offering money off or a free rental day for the inconvenience when I was just expecting a “thanks for letting us know” response. It was refreshing customer service for a small remark I made to the ground team!