Alessandra Negri Clementi
Google
The landscape itself is absolutely stunning and worth seeing, but unfortunately the organized experience was a huge disappointment. The price is excessive and unjustified: £18 per person, £72 for four people, just for an audio guide that doesn’t offer anything special – only basic information you can easily find online, told in a slightly more narrative way, but nothing that justifies such a high cost. If you arrive without booking or at the “wrong” time, you don’t even get a real guide – only a phone to hold to your ear.
The biggest disappointment, however, was discovering that the bus is not included in the ticket, even though at the entrance it was clearly written “free bus.” In reality, we still had to pay £1 per person. After having already spent so much, this felt like a scam and left us with a very bitter impression.
Another major issue: access to the café and souvenir shop is restricted exclusively to ticket holders, and as soon as closing time arrives (around 6pm), everything shuts down, including all toilets. There are absolutely no public restrooms available anywhere nearby, which is completely unacceptable for a place that attracts tourists from all over the world and charges so much for admission.
The parking situation was equally frustrating. Not only is the car park not supervised, but after 6pm it is literally locked with chains, leaving cars trapped inside. This is not just inconvenient and frustrating but also careless, as it puts visitors in a very uncomfortable situation if they return a bit later.
In the end, the whole experience felt like it was organized only to make visitors spend as much money as possible without offering real value in return. The only small positives were the kindness of the staff and the fact that we didn’t have to park too far away – but those details do not make up for all the negatives.
In conclusion: a beautiful natural site, but overpriced, poorly managed, and very disappointing. Such a shame, because with more transparency and services included it could easily become an unforgettable visit. As it stands now, I cannot recommend it at all.