Neptune Luxury Resort

We stayed at Neptune Luxury Resort at the end of August with my husband and daughter, for five days (realistically about 3 full days since we arrived late and left early). We booked cautiously, because in Greece “stars” can be misleading, but in our opinion, this was a real five-star experience, and worth the money. ||The resort is long and narrow but extremely well maintained. Huge credit to the gardeners, who managed to create something almost impossible, with lush gardens and thyme-covered walls buzzing with bees. You do walk a lot, which matters in high heat with small kids, but thanks to the resort being spread out, pools and beach beds never felt overcrowded and you could always find a place.||The area is quite windy and the sea is often wavy. I personally loved this because I could enjoy waves while staying in standing-deep water, but it is something to know in advance. One of the beaches has white sand, perfect for children, and lots of shells to find. Together with the great kids’ water park, there is no chance of kids being bored.||The baby and kids water area looks exactly like in the photos. There is also a shaded outdoor area and an indoor play space, which is great when kids get overheated.||Breakfast was incredible and easily the biggest pleasant surprise. The choice is huge, and the dining area never feels crowded. Everything is spread out so lines are minimal. The quality is excellent: fresh bakery every day, desserts made fresh, eggs prepared how you want them, vegetarian and fish options, many kinds of yogurt, granola, fruit, pancakes, sweet and savory pastries.||For the rest of the meals we went to the resort restaurants and were pleasantly surprised by the quality. We are quite demanding when it comes to food, and it was excellent. I especially loved the pumpkin ravioli in the Italian restaurant.||The staff were wonderful. Everyone greeted us everywhere we went and any accommodation for our child was never a problem.||Special mention goes to the big turtle mascot. Our daughter loved it and the endless high-fives, and we really appreciated this employee's patience.||We loved our stay so much that we already booked our 2026 stay, this time for a full week and trying out the half board, as the food was so great.

Had a fantastic second stay at this wonderful hotel! The staff are always so friendly and attentive, making you feel right at home. The facilities are top-notch, and I was thrilled to see the new check-out lounge and showers—such a great touch for guests. I even got a lovely room upgrade with stunning sea views, which made the stay even more special. This place is the perfect mix of relaxation and luxury. I’ll definitely be back!

We spent a wonderful week at the Neptune Resort and were overall satisfied with our stay. The food was fantastic – varied, fresh, and delicious every day. The staff were incredibly warm and welcoming, always ready to help with a smile, which made us feel truly at home. The resort is located right by a beautiful, clean beach with crystal-clear water – perfect for swimming, relaxing, or just enjoying the view. The entire property is very well maintained, from the immaculate rooms to the spotless public areas. You can tell that cleanliness is taken seriously here. The pool areas are spacious and inviting, with plenty of loungers available, and the gardens are beautifully landscaped, adding to the relaxing atmosphere. Our room was comfortable, quiet, and well-equipped, ensuring a restful night’s sleep. The only small downside was that the “double bed” consisted of two single beds pushed together, which created a noticeable gap in the middle. We left with wonderful memories and would happily return. Highly recommended for anyone looking for a relaxing, high-quality beach holiday on Kos.

Second time I’m here and I love every second of it. Great staff beautiful place. I arrived at about 11 in the morning and the room was not ready yet. I think the travel agencies is to blame. I did get a bottle of wine on my table and two drinks vouchers for the lobby bar, unfortunately I don’t drink wine. But the place is a real resort and they advertise with 5 stars and they serve 5 stars.thank you so much for having us. Compliments to the staff. Lots of love

We are writing this review on our last day at the hotel. Beginning from the smallest detail, everything was carefully thought-out. We felt the luxury experience in every aspect of our stay. From the newly-renovated rooms, restaurant layout, quality of the equipment, attentivenese of the staff to the cleanliness of the every inch of the facility including pools, it was the best hotel we have ever stayed. Anastasia at the breakfast hall even brought us sliced ginger for the throat infection we have been battling. Room keeping staff’s attentiveness and professionalism was also remarkable. We appreciate that. If you plan to visit Kos, Neptune is definitely recommended.

We had a good week eventhough it was the end of the season. We liked the sports, pools, the food and the service. We had two twin beds which was very sad and the room in general was small. Would recommend though.

We stayed at the Neptune Luxury Resort & Spa for 5 nights during our trip to Kos, and this was by far the highlight of our stay on the island. Unlike other so-called “5-star” hotels we had tried before, this one truly deserves every single star and even goes beyond expectations.||The rooms are spacious, beautifully decorated, spotless, with high-quality bedding and Clarins bathroom products, which is a real plus. The resort itself is stunning, almost like a little village with several pools, palm trees, elegant pathways, a lovely sandy beach, and very nice facilities throughout. The kids club is fantastic, with excellent equipment and a team who clearly care about the children.||We had half-board, with breakfast and dinner at the main buffet restaurant. The food was excellent, with plenty of variety and real quality. We also tried the Italian à la carte restaurant, which we really enjoyed.||More than anything, the staff made the difference, always respectful, kind, and genuinely attentive, which was not always the case in other hotels we stayed at on the island. Entertainment was also very well managed, with quality evening shows in a beautiful theatre, varied enough for both adults and children, without ever feeling overwhelming or too much.||The only small downside is the presence of some mosquitoes in the evening, but the hotel provides window screens and even anti-mosquito plugs in the rooms, which shows how much attention they put into every detail.||Overall, this hotel gave us exactly what we were looking for: peace, quality, and a true 5-star experience. We loved it so much that we would return to Kos just to stay at this resort again. Congratulations to the Neptune Luxury Resort & Spa for genuinely taking care of their guests, they truly know how to provide an exceptional stay.

We had a truly perfect stay at Neptune Luxury Resort! Everything was outstanding – from the beautiful resort grounds and spotless rooms to the excellent restaurants and the relaxing spa. The entire staff deserves praise: everyone was extremely friendly, attentive, and professional – from the reception and the waiters to the housekeeping team. You can really feel that they work with passion and care. A very special thank you to Tania and Vangelis, who went above and beyond and made our stay unforgettable. We will definitely come back – highly recommended!