Neuroscience Clinic

not sure about other people, but my experience with waiting time here has been alright, i tend to be seen close to appointment time. staff tend to be a bit curt, but are competent at their job. whole appointment from registration to consult to collection of medication qt the level 3 pharmacy can be done in about 1-1.5h :)

I kinda disagree with the reviews here Drs are great, staff is new Slow or not understand of procedure is alright de Healthcare environment isnt easy to handle as I also part of it I'm thankful all this years Dr su help, given me good advise As for those staff needs to improve on EQ and patience to the patient Especially elderly with dementia Can you guys don't say loud or shout to eldery I understood is busy and stressful at times Go for more training for the front counter will be improve the team work of the clinic And lastly I wanna say not everyone is prefect pls be patience to your colleague Even they are slow or not understand easily So far I hope clinic will be better The head of the clinic I hope u can accept my advise to u and your team Thanks

The worse clinic ever , they prescribed my friend anxiety medication with no oversight or close follow up. ZERO helpline to call incase the medication was not working for him. My friend started to feel very unwell , increased anxiety and insomnia, felt like he is on the brink of a panic attack the whole day. Called the hospital multiple times only to be told that the psych department will call back , its 5pm now and they still have yet to do it. Anxiety medication should be closely monitored for adverse side effects and changed in mood swings or in some extreme cases suicide ideation. This is totally medical malpractice and i strongly do not advice people to be referred here or come here on your own accord. Would give zero star if possible.

Terrible experience. We went to this clinic at 2pm as our appointment was at 3pm. After self registration at the kiosk machine, our number was called for the screening (namely blood pressure measurement). Thereafter we are told to wait outside room 11 to meet the specialist. At 3:45pm, we could see other patients before us have entered the rooms. I decided to wait as there was a sign outside the doctors' room saying "90 minutes waiting time". At 4pm, I approached the counter and was referred to the screening section to see how many patients were in front of my queue number. Imagine my shock when I was told our queue number was not in the system and we have been waiting the whole time for nothing. The staff at the screening section approached the room 11 doctor to check if we were put on hold. Apparently, the doctor couldn't see our queue number as well. NUH IT department should investigate the case of a missing queue number. Makes a great mystery novel when the Singapore gov have spent millions on computerising the medical system to maintain singapore's medical hub status.

Receive miss call in this phone number near 1pm. Try to return call, no one pick up. Try to call near 505pm, phone ringing and suddenly line start busy and unable to call thru. Trying again 514pm- this time line no one pick up.

Phone doesnt work, whats the point of putting the number there? Doctor doesnt seem interested or care for patient. Mainly just give meds and boom

No one picks up the phone. Doctors don't listen to patient's needs. Absurdly long wait times for appointment that has been fixed long ago.

No one picks up the phone ever