New Asia Heritage Hotel

This is the ideal place to stay while visiting Penang. It is in an awesome location on Kimberly Street. In the morning, when you step outside the hotel, you are greeted by the most delicious breakfast foods imaginable! Same in the evening. The hotel has a wonderful, semi-outdoor room filled with tables to eat in so you don't have to eat out on the street. They also allow you to use the dishes from your kitchen should you need them. ||||The location is close to two picture museums, Komtar mall, Armenia street area, and also Little India. It's the perfect locale! ||||The staff at the hotel are beyond friendly, helpful, and a pleasure to see every day. I think the best thing about the hotel is the staff. We have been traveling for several months throughout SE Asia and the people who work here make you feel like you are at home. We are truly grateful for that. ||||The room is nice, and has a flavor of its historical surroundings. The Wifi worked just fine, and the room was cleaned whenever requested. We loved our stay here and will definitely be back!

Simply adore the decor and the convenience of this hotel's location to every part of Georgetown.||Staff are nice and helpful, room is basic and come with a balcony, so it gets a bit noisy in the morning as the dim-sam shop is just across the street but we actually don't mind and truly enjoyed every bit of the moment here. WiFi is weak sometimes and I guess it's because of those young travelers who play online games at the common sitting area?!?! Guests usually hang out at the common sitting area where you can use the hotel table to eat the local food from downstairs hawker stalls, so convient! I can see the hotel management and their staff are trying very hard to keep the premises clean and tidy but some of the guests are just being inconsiderable and rude towards the cleaning lady and the staff,no too sure where the guests came from but they speak very rough hokkian! Cut it short, I think is a very charming hotel to stay for few days in this side of Penang and will definitely come back again in near future.

After reading some of the reviews, we still decided to give it a go, turned out it was a pleasant stay with this property.||Don't expect much as it is just a budget hotel, if you're expecting concierge service, porter or bar and restaurant, the Penang street food is just downstairs and everything including Street Art is just around the corner!!!||Whole property only two persons on duty, one at the reception and the other is at housekeeping. Common sitting room is hot even with the fan but it's very pleasant to look at those potter plants during the evening hours where you can order Loh Bak and ice kacang from downstairs. Customers are mostly Medan Chinese and they are often quite noisy.||Reception guy gave us a room facing the back lane because we actually asked for a quite room. WiFi is OK but not super fast and ac is cold enough for a hot day like this, can't ask for more!||Conclusion : good for a night or two if you intend to try the local food and explore Georgetown by foot, will definitely come back again!

This is a characterful hotel located at the corner of Jalan Pintal Tali and Lebuh Kimberley near a lot of small restaurants and very near to the tourist attractions and Parkson department store. The hotel will charge you RM4 UNESCO fee on arrival without a receipt of any sort. So, I don´t know whether this is a genuine fee or a scam. ||||You go up a flight of steps to the reception area and each floor has rooms on both sides of the corridor and at the end of it. The ones on the left have balconies but look onto a street with traffic while the quieter (but still noisy) rooms are on the right side. I was told the ones on the left are standard rooms and those on the right are superior ones and the young receptionist (who was otherwise abrupt and fairly rude) allowed me to be upgraded for free to one of the superior rooms.||||The room was divided into three sections. The first section was the bedroom which had a double bed but with only a light oversheet covering the lower third of the bed (ideal for mosquitoes to bite) and there were some mosquitoes in the room. So, remember to bring fly spray and insect repellent. The room also had two chest of drawers on top of one of which there was a telephone, a large table and chair, wall-mounted TV which didn´t work, fridge, hairdryer, large wardrobe, wall-mounted pendulum clock, a painting on the wall and a large woven container. There were many electric sockets in the room all clustered together, but only a few of them worked. There was air conditioning, although it wasn´t that efficient.||||In the second section, there was a large sofa, clothes hanger, bench, ceiling fan and a door leading presumably to the next-door room. If your next-door neighbours are noisy, you won´t sleep a wink. The nosiy is as though it were inside your room. Luckily, my neighbour was on his own. Then, the third section was the bathroom where the shower worked well, but there was no bath foam. A small bar of soap was provided though. The wash basin is very small with only a trickle of water coming out of the tap. I thought the toilet roll was rather poor quality and should be improved. ||Both the bedroom and bathroom have a window with opaque glass covered with some blinds. This room was quiet, but it was not cleaned at all and no towels were replaced during my stay. There is no breakfast, but you can get breakfast fairly easily elsewhere. There is free wifi which worked fine on my smartphone, but I had trouble connecting to it on my laptop on which it kept disconnecting.||||The hotel can arrange private taxi service for you, if you need to go to the airport or elsewhere.||||The main forte of this hotel is it´s full of character and is ancient since Sun Yat Sen, I was told, stayed here nearly a century ago. I’m not sure whether I would stay here again as I hardly slept a wink due to the noise which the aircon did manage to drown out, but the aircon noise then kept me awake and I needed the aircon to keep the mosquitoes away, but the mosquitoes bit me three times in any case.

Location is perfect, budget place don't expect more, very nice old people at the counter, our room was with balcony overseeing the streets filled with hawkers. Has no tea coffee making facilities but has a communal area that you can make your own drinks. Drinking refill station is also provided which helped a lot. u step out and there is food right in front. Close to most attractions in the city centre and some Penang's most famous restaurants, ie the Nasi Briyani Hemeediyah, Teo Chew Chendol, Nasi Kamdar Deen Maju and so many delicious Chinese foods..

All rooms almost look the same: bed, cupboard, closet, tv, fan, ac. There are little wash cabins (shower+toilet) in every room (so when you shower everything is wet). The problem ist that the noise on the street becomes unbearable after 8 o'clock in the morning. The wifi quality is very poor. The staff is friendly but also a bit money-grubbing (you have to pay some sort of tourist tax per day, the laundry service cost more than expected and if you book a night directly at the hotel you pay more than via agoda or booking.com).||The bus terminal and the big shopping mall is very near, but you have to walk approx. 10-15 min. to come to the ancient town.||So all in all the price/perormance ratio is not the best.

First, location is great. it's near the morning wet market and local food are aplenty.||Second, it's a simple hotel with wifi, tv(sometimes rainy days can get a bit bad reception though).||Third, staff are helpful and knowledgeable, they even helped customer to order Grab car or taking local buses to various tourists spots.||The only downsides are:||1)Suggest you use you own towel cuz their hotel towel is a bit old and well worn. ||2)There are a lot of Medan tourists who made a nuisance in the hotel, they are disty, noisy and impolite, scraming and shouting and gambling in the common area and some even have 8-10 persons in one room talking loudly in the middle of the night, so it gets a bit irritating

The room was spacious. Lobby was well preserved with the peranakan - strait Chinese decoration. It's like we went back to 50's-60' s era. Unfortunately, the staff was quite rude when he asked us to checkout. We just wanted to went out from our room with the luggage but he was angry and entered our room suddenly without knocking. Mumbling and nagging because there will be other visitor to come in and they did not have time to clean up the room although the time was just around 12.30 pm. There were bug and insect flying. The air conditioning even though16°C yet it's not cool enough. The wardrobe was a broken one and no doors. The mini bar was not clean. Same goes with the bed sheet and the towel. Very old and have a few stain on it. The picture in the Agoda is not as the same as we expected. It's a heritage hotel and building. Supposedly, the administrative part should concern and try to preserve it well although it is a budget 3 stars hotel and get an acknowledge from the Tripvisor. Please take note from us, the reviewers.